Job summary
An exciting opportunity has arisen for the post of Nursing Support Worker, Band 3 on St Non Ward which is an Older Adult Mental Health Ward in Haverfordwest.
The successful applicant will have experience of working in an acute assessment in-patient setting and will demonstrate dynamic and innovative practice for the care of older adults with complex mental health needs.
The Nursing Support Worker is a vital part of the multidisciplinary team, contributing to the patients' assessment and treatment pathway in several vital ways.
The successful applicant will be working under the guidance of registered nurses.
The Nursing Support Worker will be expected to engage in a variety of interventions with patients, ranging from direct nursing care, working in accordance with observation and engagement policies, monitoring physical health and supporting the assessment process to enable holistic care for the patient.
If you enjoy the challenge of working in a busy and rewarding setting, we would like to hear from you.
Successful applicants will work as part of a multi-disciplinary team but must be able to work flexibly to suit the needs of the service and within a shift system providing 24 hour a day cover, 365 days a year which includes nights.
Interviews to be held on 17/10/2025
Main duties of the job
To work as part of the multidisciplinary team delivering care to patients/service users experiencing mental health needs in the community/home setting or inpatient services, with support and supervision provided by a registered healthcare professional.
Undertakes or supports personal care activities, daily living skills/tasks and clinical care duties with minimal support and supervision asdelegated by a registered healthcare professional in accordance with the HEIW All Wales Guidelines for Delegation.
Supports the enhanced observation of patients who present as a high risk to themselves or others due to a mental health, cognitive orclinical condition.
Ensures the registered healthcare professional is regularly updated on the patients/client's condition and progress.
Ensures the working environment is safe and hygienic following infection prevention and control policies and processes.
Contributes to the teaching and supervision of students and junior staff.
Delivers role in accordance with Health Board/Trust Values and Code of Conduct for HCSW's in Wales including maintaining physical, procedural and relational security.
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
About us
Hywel Dda University Health Board plans and provides NHS healthcare services for people living in Carmarthenshire, Ceredigion, Pembrokeshire, and bordering counties.
We have over 13,000 staff and together we provide primary, community, in-hospital, mental health and learning disabilities services.
We work in partnership with the three local authorities, as well as public, private and third sector colleagues, including our valued team of volunteers.
Our services are provided in:
- Four main hospitals: Bronglais Hospital in Aberystwyth; Glangwili Hospital in Carmarthen; Prince Philip Hospital in Llanelli; and Withybush Hospital in Haverfordwest
- Five community hospitals: Amman Valley and Llandovery hospitals in Carmarthenshire; Tregaron Hospital in Ceredigion; and Tenby and South Pembrokeshire hospitals in Pembrokeshire
- Two integrated care centres: Aberaeron and Cardigan in Ceredigion, and several other community settings
- 47 general practices (six of which are health board managed practices); dental practices (including four orthodontic); 97 community pharmacies; 43 general ophthalmic practices; and 8 ophthalmic domiciliary providers
- Numerous mental health and learning disabilities services
Job description
Job responsibilities
You will be able to find a full job description and person specification attached within the supporting documents.
The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.
The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.
Job description
Job responsibilities
You will be able to find a full job description and person specification attached within the supporting documents.
The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.
The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.
Person Specification
Qualification & Knowledge
Essential
- Level 3 qualification in a health care related subject Or Equivalent experience and can evidence work based competency demonstrating theoretical knowledge, and the ability to undertake clinical care duties relevant for the role which is gained through experience and worked based training/short courses.
- Knowledge of the Code of Conduct for Healthcare Support Workers in Wales and All Wales Delegation Guidelines (HEIW).
- Knowledge of relevant policies and procedures within a healthcare setting for example the principles of Safeguarding adults/children to keep patients within their care safe, and confidentiality for example General Data Protection Regulations (GDPR).
- Ability to be able to complete certified /accredited physical intervention training, for example Prevention and Management of Violence and Aggression (PMVA) during induction.
Desirable
- Certified /accredited physical intervention training, for example Prevention and Management of Violence and Aggression (PMVA).
Experience
Essential
- Experience of working within a relevant heath or social care environment, providing direct patient care.
Desirable
- Experience of working with patient groups relevant to area of practice.
- Experience of working within the NHS.
Skills and Attributes
Desirable
- Welsh Language Skills Level 1
Person Specification
Qualification & Knowledge
Essential
- Level 3 qualification in a health care related subject Or Equivalent experience and can evidence work based competency demonstrating theoretical knowledge, and the ability to undertake clinical care duties relevant for the role which is gained through experience and worked based training/short courses.
- Knowledge of the Code of Conduct for Healthcare Support Workers in Wales and All Wales Delegation Guidelines (HEIW).
- Knowledge of relevant policies and procedures within a healthcare setting for example the principles of Safeguarding adults/children to keep patients within their care safe, and confidentiality for example General Data Protection Regulations (GDPR).
- Ability to be able to complete certified /accredited physical intervention training, for example Prevention and Management of Violence and Aggression (PMVA) during induction.
Desirable
- Certified /accredited physical intervention training, for example Prevention and Management of Violence and Aggression (PMVA).
Experience
Essential
- Experience of working within a relevant heath or social care environment, providing direct patient care.
Desirable
- Experience of working with patient groups relevant to area of practice.
- Experience of working within the NHS.
Skills and Attributes
Desirable
- Welsh Language Skills Level 1
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
