Job summary
An exciting opportunity has arisen to work as Business Manager/ Rota coordinator within Medical Services for Mental Health & Learning Disabilities continuing care group.
We are looking for an individual who is able to divide their time effectively throughout the dual role to provide strategic business support and operational rota support ensuring the smooth, safe and efficient operation of Medical Services.
The post holder will need to demonstrate organisational, planning and time management skills, and who can work well under pressure and to tight timescales. You will be responsible for the provision of an efficient, high quality business performance and planning process for the Medical Services.
The role involves Medical Workforce Co-ordination managing complex medical rotas across multiple specialties and 3 counties ensuring adequate cover and skill mix. Help manage leave, sickness, and emergency cover to maintain uninterrupted service delivery. You will provide operational and business support to act as a liaison between clinical teams, HR, finance and operational management.
Main duties of the job
The post holder will be using data to identify areas requiring support to meet Welsh Government targets and developing data capture systems where needed. You will need to be able to demonstrate advanced digital skills with a good experience of working with databases, spreadsheets and other software.
Monitor medical staffing budgets including locum usage and job plan alignment. This role ensures that medical staff are strategically managed, operational risks are mitigated, and services are delivered efficiently supporting the Clinical Lead of the Clinical Care Group.
To ensure that information and documentation is provided in a timely fashion and readily available for meetings and discussions, including preparing reports, agendas, minutes, statistics and other similar documents.
About us
Hywel Dda University Health Board plans and provides NHS healthcare services for people living in Carmarthenshire, Ceredigion, Pembrokeshire, and bordering counties.
We have over 13,000 staff and together we provide primary, community, in-hospital, mental health and learning disabilities services.We work in partnership with the three local authorities, as well as public, private and third sector colleagues, including our valued team of volunteers.
Our services are provided in:
o Four main hospitals: Bronglais Hospital in Aberystwyth; Glangwili Hospital in Carmarthen; Prince Philip Hospital in Llanelli; and Withybush Hospital in Haverfordwesto Five community hospitals: Amman Valley and Llandovery hospitals in Carmarthenshire; Tregaron Hospital in Ceredigion; and Tenby and South Pembrokeshire hospitals in Pembrokeshireo Two integrated care centres: Aberaeron and Cardigan in Ceredigion, and several other community settingso 47 general practices (six of which are health board managed practices); dental practices (including four orthodontic); 97 community pharmacies; 43 general ophthalmic practices; and 8 ophthalmic domiciliary providerso Numerous mental health and learning disabilities services
Job description
Job responsibilities
You will be able to find a full job description and person specification attached within the supporting documents.
The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service userexperiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, wewelcome applications from Welsh speakers.
The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Boardoffers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.
Interviews will be held on 06/10/2025
Job description
Job responsibilities
You will be able to find a full job description and person specification attached within the supporting documents.
The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service userexperiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, wewelcome applications from Welsh speakers.
The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Boardoffers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.
Interviews will be held on 06/10/2025
Person Specification
Qualifications & Knowledge
Essential
- RSA III or equivalent demonstrable experience of typing plus experience of working in an administrative/business environment
- Appropriate degree level qualification or equivalent experience
- Fully proficient in the use of IT software packages including Word, Excel, PowerPoint, Email, Electronic Diaries and Internet.
- Ability to collate, analyse and draw conclusions from data and present reports in a variety of formats
Desirable
- Knowledge of Rota's and European Working Time Directive/ New Deal
- Management qualification.
Experience
Essential
- Significant experience in an administrative/business role
- Extensive previous experience of working with healthcare
- Experience of taking and transcribing detailed minutes
- Awareness of data protection and confidentiality legislation
- Experience of report writing and excellent organisational and planning skills.
Desirable
- Previous experience of working in a Mental health setting.
- Experience of working in partnership with stakeholders.
Language Skills
Desirable
Person Specification
Qualifications & Knowledge
Essential
- RSA III or equivalent demonstrable experience of typing plus experience of working in an administrative/business environment
- Appropriate degree level qualification or equivalent experience
- Fully proficient in the use of IT software packages including Word, Excel, PowerPoint, Email, Electronic Diaries and Internet.
- Ability to collate, analyse and draw conclusions from data and present reports in a variety of formats
Desirable
- Knowledge of Rota's and European Working Time Directive/ New Deal
- Management qualification.
Experience
Essential
- Significant experience in an administrative/business role
- Extensive previous experience of working with healthcare
- Experience of taking and transcribing detailed minutes
- Awareness of data protection and confidentiality legislation
- Experience of report writing and excellent organisational and planning skills.
Desirable
- Previous experience of working in a Mental health setting.
- Experience of working in partnership with stakeholders.
Language Skills
Desirable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
