Job summary
Are you passionate about making a real difference in people's lives?
We're looking for a motivated and enthusiastic individual to become a key part of our forward-thinking Pelvic Health Team in Hywel Dda. In this exciting role, you'll work alongside a multidisciplinary team dedicated to delivering high-quality, equitable care to individuals living with pelvic health conditions. You'll play a vital part in supporting the service through independent administrative and secretarial duties ensuring everything runs smoothly, professionally, and confidentially.
If you're ready to bring your skills, initiative, and positivity to a team that values excellence and compassion, we'd love to hear from you!
Main duties of the job
The post holder will provide a range of administrative and secretarial duties that supports the need of the team:
The post holder will maintain and keep databases up to date and provide information for reporting purposes as required.
Prioritise daily work to comply with needs of team.
Accessing of Internet for resource, information and receiving and sending information via email. Plan workload within time restraints ensuring any meeting deadlines are met i.e. sending out appointments, records. Distributing agenda's, papers to members of the team. To answer the telephone and be responsible for recording messages accurately and concisely and ensuring the relevant team member receives the messages.
Provide clerical support, organising and arranging appointments as required.
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
About us
Hywel Dda University Health Board plans and provides NHS healthcare services for people living in Carmarthenshire, Ceredigion, Pembrokeshire, and bordering counties.
We have over 13,000 staff and together we provide primary, community, in-hospital, mental health and learning disabilities services.
We work in partnership with the three local authorities, as well as public, private and third sector colleagues, including our valued team of volunteers.
Our services are provided in:
- Four main hospitals: Bronglais Hospital in Aberystwyth; Glangwili Hospital in Carmarthen; Prince Philip Hospital in Llanelli; and Withybush Hospital in Haverfordwest
- Five community hospitals: Amman Valley and Llandovery hospitals in Carmarthenshire; Tregaron Hospital in Ceredigion; and Tenby and South Pembrokeshire hospitals in Pembrokeshire
- Two integrated care centres: Aberaeron and Cardigan in Ceredigion, and several other community settings
- 47 general practices (six of which are health board managed practices); dental practices (including four orthodontic); 97 community pharmacies; 43 general ophthalmic practices; and 8 ophthalmic domiciliary providers
- Numerous mental health and learning disabilities services
Job description
Job responsibilities
You will be able to find a full job description and person specification attached within the supporting documents.
We are open to candidates who wish to share the 8-hour work pattern into two, 4-hour patterns, with flexibility around start and finish times. However, the working days must be between Tuesday and Thursday to ensure consistency with others in the team.
The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service userexperiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.
The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.
Interviews will be held on 08/10/2025
Job description
Job responsibilities
You will be able to find a full job description and person specification attached within the supporting documents.
We are open to candidates who wish to share the 8-hour work pattern into two, 4-hour patterns, with flexibility around start and finish times. However, the working days must be between Tuesday and Thursday to ensure consistency with others in the team.
The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service userexperiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.
The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.
Interviews will be held on 08/10/2025
Person Specification
Qualifications & Experience
Essential
- Level 3 qualification (e.g. A Levels, AS Levels, NVQ3) or equivalent demonstrable experience of administrative / office skills and knowledge.
Experience
Essential
- Experience of working in an administrative / office environment
- Familiar and competent with Microsoft IT packages, especially Work, Excel and Powerpoint
- Familiar and confident using email and searching the internet
Desirable
- Experience of working in a multidisciplinary team
Language Skills
Desirable
Aptitudes and abilities
Essential
- Excellent verbal and written skills
- Ability to work to deadlines
- Self motivates and work without supervision
- Able to work as part of a team
- Good organisational skills
- Ability to prioritise
Desirable
- Knowledge of Medical/Healthcare Terminology
Person Specification
Qualifications & Experience
Essential
- Level 3 qualification (e.g. A Levels, AS Levels, NVQ3) or equivalent demonstrable experience of administrative / office skills and knowledge.
Experience
Essential
- Experience of working in an administrative / office environment
- Familiar and competent with Microsoft IT packages, especially Work, Excel and Powerpoint
- Familiar and confident using email and searching the internet
Desirable
- Experience of working in a multidisciplinary team
Language Skills
Desirable
Aptitudes and abilities
Essential
- Excellent verbal and written skills
- Ability to work to deadlines
- Self motivates and work without supervision
- Able to work as part of a team
- Good organisational skills
- Ability to prioritise
Desirable
- Knowledge of Medical/Healthcare Terminology
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
