Job summary
An exciting opportunity has arisen for a motivated Ward Clerk to join the team at St Caradog, Acute Inpatient Ward, Brocerwyn, Haverfordwest. This is a key front- facing role working across a busy ward environment, supporting a multi - disciplinary team in delivering high quality patient care. The position is for 33.75 hours per week over five days per week, Monday to Friday.
We are looking for someone who is adaptable, enthusiastic, and able to manage competing priorities in a fast paced setting. You will play a vital role in ensuring the smooth day to day running of the ward, by supporting nursing staff, consultants, patients and their families both in person and over the phone.
Main duties of the job
The role involves a range of administrative tasks including maintaining patient records both paper and electronic, handling telephone and face to face enquires, processing incoming and outgoing post, coordinating appointments.
We're looking for someone who is proactive, a good team player, and capable of working independently when required. Flexibility, reliability, and a positive attitude are important qualities for success in this role.
The ability to speak Welsh is desirable; however, we welcome applications for both Welsh and English speakers.
About us
Hywel Dda University Health Board plans and provides NHS healthcare services for people living in Carmarthenshire, Ceredigion, Pembrokeshire, and bordering counties.
We have over 13,000 staff and together we provide primary, community, in-hospital, mental health and learning disabilities services.We work in partnership with the three local authorities, as well as public, private and third sector colleagues, including our valued team of volunteers.
Our services are provided in:
o Four main hospitals: Bronglais Hospital in Aberystwyth; Glangwili Hospital in Carmarthen; Prince Philip Hospital in Llanelli; and Withybush Hospital in Haverfordwesto Five community hospitals: Amman Valley and Llandovery hospitals in Carmarthenshire; Tregaron Hospital in Ceredigion; and Tenby and South Pembrokeshire hospitals in Pembrokeshireo Two integrated care centres: Aberaeron and Cardigan in Ceredigion, and several other community settingso 47 general practices (six of which are health board managed practices); dental practices (including four orthodontic); 97 community pharmacies; 43 general ophthalmic practices; and 8 ophthalmic domiciliary providerso Numerous mental health and learning disabilities services
Job description
Job responsibilities
You will be able to find a full job description and person specification attached within the supporting documents.
The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.
The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.
Interviews will be held on 22.09.25
Job description
Job responsibilities
You will be able to find a full job description and person specification attached within the supporting documents.
The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.
The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.
Interviews will be held on 22.09.25
Person Specification
Qualifications and Knowledge
Essential
- NVQ2 or equivalent demonstrable experience of administrative/office skills and knowledge
Desirable
- ECDL or equivalent experience and/or qualifications
Experience
Essential
- Previous office administration experience
- Experience with using IT systems
Desirable
- Experience of working within the NHS
Language Skills
Desirable
Person Specification
Qualifications and Knowledge
Essential
- NVQ2 or equivalent demonstrable experience of administrative/office skills and knowledge
Desirable
- ECDL or equivalent experience and/or qualifications
Experience
Essential
- Previous office administration experience
- Experience with using IT systems
Desirable
- Experience of working within the NHS
Language Skills
Desirable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
