Hywel Dda University Health Board

Soft Facilities Management Supervisor

The closing date is 27 August 2025

Job summary

This post is a Fixed Term/ Secondment until 31.12. 2025 to meet the needs of the service. If you are a Hywel Dda University Health Board employee and are applying for this post as a secondment, agreement for the secondment is needed from your current manager prior to application.

We currently have a vacancy for a Soft Facilities Training Supervisor to be responsible for the training of new staff and update training for existing domestic staff at Withybush General Hospital and the surrounding community premises in Pembrokeshire. There will also be a requirement to have knowledge of the full range of supervisory responsibilities, such as monitoring sickness, allocating annual leave, and disciplinary issues. The successful candidate will need excellent record keeping skills, know how to navigate databases and spreadsheets and have good organisational skills. Full training for the role will be provided.

If you enjoy a challenge and consider yourself a people person, then this could be the role for you.

Main duties of the job

We are looking to recruit an enthusiastic and committed individual who is hardworking, motivated, forward thinking and innovative.

The post is demanding and the ideal candidate will have relevant experience of large scale cleaning operations. A relevant qualification such as the City and Guilds 7643 in Cleaning Science would be an advantage . The successful candidates will be required to work between the hours of 7am and 10pm and the ability to work flexibly as required will be essential.

The post holder will need to be flexible to work wherever the demand is within the Hotel Facilities Department.

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

About us

Hywel Dda University Health Board plans and provides NHS healthcare services for people living in Carmarthenshire, Ceredigion, Pembrokeshire, and bordering counties.

We have over 13,000 staff and together we provide primary, community, in-hospital, mental health and learning disabilities services.

We work in partnership with the three local authorities, as well as public, private and third sector colleagues, including our valued team of volunteers.

Our services are provided in:

  • Four main hospitals: Bronglais Hospital in Aberystwyth; Glangwili Hospital in Carmarthen; Prince Philip Hospital in Llanelli; and Withybush Hospital in Haverfordwest
  • Five community hospitals: Amman Valley and Llandovery hospitals in Carmarthenshire; Tregaron Hospital in Ceredigion; and Tenby and South Pembrokeshire hospitals in Pembrokeshire
  • Two integrated care centres: Aberaeron and Cardigan in Ceredigion, and several other community settings
  • 47 general practices (six of which are health board managed practices); dental practices (including four orthodontic); 97 community pharmacies; 43 general ophthalmic practices; and 8 ophthalmic domiciliary providers
  • Numerous mental health and learning disabilities services

Details

Date posted

19 August 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£25,313 to £26,999 a year per annum

Contract

Fixed term

Duration

4 months

Working pattern

Full-time

Reference number

100-EA036-0825

Job locations

Withybush General Hospital

Fishguard Road

Haverfordwest

SA61 2PZ


Job description

Job responsibilities

You will be able to find a full job description and person specification attached within the supporting documents.

The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.

The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.

Interviews will be held on 03.09.25

Job description

Job responsibilities

You will be able to find a full job description and person specification attached within the supporting documents.

The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.

The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.

Interviews will be held on 03.09.25

Person Specification

Qualifications and Knowledge

Essential

  • Good level of general education
  • NVQ Level 3 or equivalent experience, skills and knowledge of cleaning tasks/cleaning supervision
  • Detailed Food Hygiene knowledge Health & Safety, COSHH, Moving and Handling, and HACCP knowledge
  • IT Skills

Desirable

  • ILM Level 2 Certificate in Team Leading or equivalent
  • Level 2 Food Safety Award
  • Coaching/Training Certificate
  • Supervisory Training
  • IOSH Certificate
  • Knowledge of Infection Prevention and Control

Experience

Essential

  • Experience of dealing with general public
  • Supervisory/team leading experience

Desirable

  • Previous NHS experience
  • Supervisory experience in similar establishment
  • Experience of cleaning duties

Language Skills

Desirable

  • Welsh Speaker (Level 1)

Other

Essential

  • Ability to travel between sites in a timely manner as required
  • Flexible approach to needs of the service
Person Specification

Qualifications and Knowledge

Essential

  • Good level of general education
  • NVQ Level 3 or equivalent experience, skills and knowledge of cleaning tasks/cleaning supervision
  • Detailed Food Hygiene knowledge Health & Safety, COSHH, Moving and Handling, and HACCP knowledge
  • IT Skills

Desirable

  • ILM Level 2 Certificate in Team Leading or equivalent
  • Level 2 Food Safety Award
  • Coaching/Training Certificate
  • Supervisory Training
  • IOSH Certificate
  • Knowledge of Infection Prevention and Control

Experience

Essential

  • Experience of dealing with general public
  • Supervisory/team leading experience

Desirable

  • Previous NHS experience
  • Supervisory experience in similar establishment
  • Experience of cleaning duties

Language Skills

Desirable

  • Welsh Speaker (Level 1)

Other

Essential

  • Ability to travel between sites in a timely manner as required
  • Flexible approach to needs of the service

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Hywel Dda University Health Board

Address

Withybush General Hospital

Fishguard Road

Haverfordwest

SA61 2PZ


Employer's website

https://hduhb.nhs.wales/ (Opens in a new tab)


Employer details

Employer name

Hywel Dda University Health Board

Address

Withybush General Hospital

Fishguard Road

Haverfordwest

SA61 2PZ


Employer's website

https://hduhb.nhs.wales/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Assistant Operations Manager

Claire Lohse

claire.lohse@wales.nhs.uk

01437773067

Details

Date posted

19 August 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£25,313 to £26,999 a year per annum

Contract

Fixed term

Duration

4 months

Working pattern

Full-time

Reference number

100-EA036-0825

Job locations

Withybush General Hospital

Fishguard Road

Haverfordwest

SA61 2PZ


Supporting documents

Privacy notice

Hywel Dda University Health Board's privacy notice (opens in a new tab)