Job summary
Are you a dynamic leader with experience in facilities management, ready to make a significant impact in a thriving healthcare environment? Hywel Dda University Health Board is seeking four Facilities Managers to join our dedicated teams in each of our hospital sites;
- Bronglais General Hospital x 1
- Glangwilli General Hospital x 1
- Prince Philip Hospital x 1
- Withybush General Hospital x 1
Please indicate clearly in your applicationwhich site(s)you are applying for.
In this pivotal role, you will provide an exceptional facilities service to our patients, staff, and visitors, supporting clinical services to operate efficiently within the locality.
As the Facilities Manager, you will take charge of the operational delivery of a wide range of Facilities Services, ensuring high-quality standards are maintained in accordance with healthcare regulations. Your leadership skills will inspire a diverse team, monitoring performance and nurturing a culture of excellence across various services.
Main duties of the job
Some of the key responsibilities within this newly created position will include but are not limited to:
- Lead and manage facilities operations, including catering, cleaning, and portering, across all acute and community sites.
- Ensure the delivery of high-quality patient-focused meal services, analysing data to support effective food production and distribution.
- Develop and implement stock control measures, while evaluating equipment and prioritising resources for operational efficiency.
- Collaborate with senior facilities leaders and estates colleagues to foster strong relationships and support seamless service delivery.
- Conduct site visits to resolve operational issues, ensuring adherence to policies, procedures, and legislative requirements.
The ideal applicant will thrive in a role which will require them to:
- Have proven experience in facilities management within a healthcare or similar environment.
- Possess strong leadership and motivational skills to manage a diverse team effectively.
- Have excellent problem-solving abilities with a focus on continuous service improvement.
- Be competent in budget management and financial reporting.
- Be capable of establishing strong relationships with stakeholders.
- Have the ability to manage multiple priorities and maintain a high standard of service delivery.
About us
Hywel Dda University Health Board plans and provides NHS healthcare services for people living in Carmarthenshire, Ceredigion, Pembrokeshire, and bordering counties.
We have over 13,000 staff and together we provide primary, community, in-hospital, mental health and learning disabilities services.
We work in partnership with the three local authorities, as well as public, private and third sector colleagues, including our valued team of volunteers.
Our services are provided in:
- Four main hospitals: Bronglais Hospital in Aberystwyth; Glangwili Hospital in Carmarthen; Prince Philip Hospital in Llanelli; and Withybush Hospital in Haverfordwest
- Five community hospitals: Amman Valley and Llandovery hospitals in Carmarthenshire; Tregaron Hospital in Ceredigion; and Tenby and South Pembrokeshire hospitals in Pembrokeshire
- Two integrated care centres: Aberaeron and Cardigan in Ceredigion, and several other community settings
- 47 general practices (six of which are health board managed practices); dental practices (including four orthodontic); 97 community pharmacies; 43 general ophthalmic practices; and 8 ophthalmic domiciliary providers
- Numerous mental health and learning disabilities services
Job description
Job responsibilities
You will be able to find a full job description and person specification attached within the supporting documents.
The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.
The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.
Stakeholder event and interview will be held between 17/09/2025 and 25/09/2025.
Job description
Job responsibilities
You will be able to find a full job description and person specification attached within the supporting documents.
The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.
The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.
Stakeholder event and interview will be held between 17/09/2025 and 25/09/2025.
Person Specification
Qualifications and Knowledge
Essential
- Educated to Degree level or equivalent previous employment knowledge and experience of Facilities related services
- Highly developed and specialist knowledge of Facilities services compliance, Environment, Health and Safety, mandatory training, audit and data analysis, gained through relevant Master's Level qualification or equivalent combination of education, knowledge, skills, and previous experience
- Working knowledge or qualification related to Microsoft Office products including Microsoft Excel, Word, Outlook
- Relevant leadership qualification (e.g. ILM) or equivalent level of knowledge.
- Leadership experience
- Able to interpret national guidance, standards and improvements and advising on their implementation
- An in-depth knowledge of Legislative Changes, Statutory Standards, legal requirements, Health and Safety Law, etc
Desirable
- Highly developed and specialist knowledge of Facilities services compliance, Environment, Health and Safety, mandatory training, audit and data analysis
- A good knowledge of the Healthcare/NHS environment
- Recognised Health and Safety qualification e.g. NEBOSH, General Health and Safety, Environmental Management
- Knowledge of and working within NHS Facilities management
- Service improvement knowledge and experience.
Experience
Essential
- Previous experience working within senior management role and/or Facilities Operational Services or similar role.
- Significant experience of staff management.
- Good interpersonal skills; possess excellent communications skills, able to communicate effectively verbally and in writing including communicating, sensitive, complex or contentious information, in meetings and in writing.
- Positive leadership, tact, motivational, influential and persuasive skills
Desirable
- Experience of implementing improvements
- Experience of managing the performance of a multi-faceted service with a broad range of KPIs and targets.
- Experience working within NHS Facilities management.
Other
Essential
- Ability to travel within the geographical area in a timely manner
- Able to work flexibly to meet service need.
Desirable
Person Specification
Qualifications and Knowledge
Essential
- Educated to Degree level or equivalent previous employment knowledge and experience of Facilities related services
- Highly developed and specialist knowledge of Facilities services compliance, Environment, Health and Safety, mandatory training, audit and data analysis, gained through relevant Master's Level qualification or equivalent combination of education, knowledge, skills, and previous experience
- Working knowledge or qualification related to Microsoft Office products including Microsoft Excel, Word, Outlook
- Relevant leadership qualification (e.g. ILM) or equivalent level of knowledge.
- Leadership experience
- Able to interpret national guidance, standards and improvements and advising on their implementation
- An in-depth knowledge of Legislative Changes, Statutory Standards, legal requirements, Health and Safety Law, etc
Desirable
- Highly developed and specialist knowledge of Facilities services compliance, Environment, Health and Safety, mandatory training, audit and data analysis
- A good knowledge of the Healthcare/NHS environment
- Recognised Health and Safety qualification e.g. NEBOSH, General Health and Safety, Environmental Management
- Knowledge of and working within NHS Facilities management
- Service improvement knowledge and experience.
Experience
Essential
- Previous experience working within senior management role and/or Facilities Operational Services or similar role.
- Significant experience of staff management.
- Good interpersonal skills; possess excellent communications skills, able to communicate effectively verbally and in writing including communicating, sensitive, complex or contentious information, in meetings and in writing.
- Positive leadership, tact, motivational, influential and persuasive skills
Desirable
- Experience of implementing improvements
- Experience of managing the performance of a multi-faceted service with a broad range of KPIs and targets.
- Experience working within NHS Facilities management.
Other
Essential
- Ability to travel within the geographical area in a timely manner
- Able to work flexibly to meet service need.
Desirable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Hywel Dda University Health Board
Address
Glangwili Hospital / Prince Philip Hospital / Withybush Hospital / Bronglais Hospital
Carmarthen / Llanelli / Haverfordwest / Aberystwyth
SA31 2AF
Employer's website
https://hduhb.nhs.wales/ (Opens in a new tab)
