Job summary
The Community Development Outreach Officer will develop close links with Local Authorities, Third Sector and community organisations to support communities to have a greater understanding of their rights and access to health care, as well as playing an important role in identifying trusted community intermediaries and establishing mechanisms to sustain future engagement.
The post holder will be expected to travel regularly to rural and urban areas to deliver a community outreach service across Pembrokeshire, Ceredigion and Carmarthenshire.
The post holder will work collaboratively with Health Board, Local Authority, community- based teams and other key stakeholders.
Main duties of the job
Develop strong links with trusted intermediaries and key groups and be able to identify key community influencers and establish on-going relationships to support continuous engagement activities.
Share priority public health and wellbeing messages, guided by Welsh Government, Public Health Wales and the Local Public Health Team.
Support Refugees and Asylum Seekers by working with colleagues, other public and third sector organisations, and utilising knowledge of the locality to mobilise others (volunteers, intermediaries etc.).
Support communities to be empowered and understand their rights and responsibilities in relation to keeping themselves safe and well.
Create opportunities to gather qualitative information related to the lived experiences of people experiencing poorer health outcomes in relation to health inequalities.
Become a bridge between the health messages and message givers (Government, Health Boards, Public Health Wales and others) establishing the Community Development Outreach Team as a trusted and reliable source of information for communities.
About us
Hywel Dda University Health Board plans and provides NHS healthcare services for people living in Carmarthenshire, Ceredigion, Pembrokeshire, and bordering counties.
We have over 13,000 staff and together we provide primary, community, in-hospital, mental health and learning disabilities services.
We work in partnership with the three local authorities, as well as public, private and third sector colleagues, including our valued team of volunteers.
Our services are provided in:
- Four main hospitals: Bronglais Hospital in Aberystwyth; Glangwili Hospital in Carmarthen; Prince Philip Hospital in Llanelli; and Withybush Hospital in Haverfordwest
- Five community hospitals: Amman Valley and Llandovery hospitals in Carmarthenshire; Tregaron Hospital in Ceredigion; and Tenby and South Pembrokeshire hospitals in Pembrokeshire
- Two integrated care centres: Aberaeron and Cardigan in Ceredigion, and several other community settings
- 47 general practices (six of which are health board managed practices); dental practices (including four orthodontic); 97 community pharmacies; 43 general ophthalmic practices; and 8 ophthalmic domiciliary providers
- Numerous mental health and learning disabilities services
Job description
Job responsibilities
Share priority health messages to diverse communities and vulnerable groups.
Attend community events, drop in's, residential sites and other places where communities are.
Develop positive relationships with stake holders and community members.
Source opportunities for engagements.
You will be able to find a full job description and person specification attached within the supporting documents.
The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.
The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.
Interviews will be held on 26/09/2025
Job description
Job responsibilities
Share priority health messages to diverse communities and vulnerable groups.
Attend community events, drop in's, residential sites and other places where communities are.
Develop positive relationships with stake holders and community members.
Source opportunities for engagements.
You will be able to find a full job description and person specification attached within the supporting documents.
The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.
The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.
Interviews will be held on 26/09/2025
Person Specification
Qualifications and Knowledge
Essential
- Educated to Degree level or evidence of equivalent level of relevant work experience
- Evidence of continuing professional and personal development
- Good understanding of the national and strategic priorities for addressing inequalities in health within communities that are disproportionately disadvantaged
- Good understanding of the cultural, religious and spiritual needs of individuals in diverse communities
- Knowledge and understanding of key legislation relevant to the role and partnership working context e.g. Well-being of Future Generations (Wales) Act 2015 and Social Services and Well-being (Wales) Act 2014
Desirable
- Certificate of Professional Development/Membership of a professional body
- Knowledge of relevant strategies and guidelines related to health and social care
Experience
Essential
- To be an experienced community worker understanding difference within diverse communities and their lived experiences.
- Extensive lived experience or experience of working with diverse communities and community networks
- Understanding the issues related to health inequalities
- Experience of joint working with other statutory, voluntary or private sector organisations
- Experience of working to deliver to strict deadlines and working flexibly to meet changing requirements
Desirable
- Experience of asset-based approaches to community development
- Experience of needs assessment
Language Skills
Desirable
Other
Essential
- Proactive, self-motivated, able to work on own initiative
- Commitment to own professional development
- Flexible and adaptable approach to work and able to work effectively against a background of change and uncertainty
- Commitment to integrated and multiagency working in order to achieve improvements in the health outcomes and experiences of diverse communities
- Ability to travel throughout the three counties of the Health Board area in a timely manner to urban and rural locations
- Flexible approach to responding to the needs of the service with the ability to work outside of normal office hours
Desirable
- Demonstrates creativity and innovative approaches to problem solving
- Uses reflective practice to improve own performance
Person Specification
Qualifications and Knowledge
Essential
- Educated to Degree level or evidence of equivalent level of relevant work experience
- Evidence of continuing professional and personal development
- Good understanding of the national and strategic priorities for addressing inequalities in health within communities that are disproportionately disadvantaged
- Good understanding of the cultural, religious and spiritual needs of individuals in diverse communities
- Knowledge and understanding of key legislation relevant to the role and partnership working context e.g. Well-being of Future Generations (Wales) Act 2015 and Social Services and Well-being (Wales) Act 2014
Desirable
- Certificate of Professional Development/Membership of a professional body
- Knowledge of relevant strategies and guidelines related to health and social care
Experience
Essential
- To be an experienced community worker understanding difference within diverse communities and their lived experiences.
- Extensive lived experience or experience of working with diverse communities and community networks
- Understanding the issues related to health inequalities
- Experience of joint working with other statutory, voluntary or private sector organisations
- Experience of working to deliver to strict deadlines and working flexibly to meet changing requirements
Desirable
- Experience of asset-based approaches to community development
- Experience of needs assessment
Language Skills
Desirable
Other
Essential
- Proactive, self-motivated, able to work on own initiative
- Commitment to own professional development
- Flexible and adaptable approach to work and able to work effectively against a background of change and uncertainty
- Commitment to integrated and multiagency working in order to achieve improvements in the health outcomes and experiences of diverse communities
- Ability to travel throughout the three counties of the Health Board area in a timely manner to urban and rural locations
- Flexible approach to responding to the needs of the service with the ability to work outside of normal office hours
Desirable
- Demonstrates creativity and innovative approaches to problem solving
- Uses reflective practice to improve own performance
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
