Hywel Dda University Health Board

Administrative Officer

The closing date is 25 August 2025

Job summary

We are looking for two enthusiastic people to join the Health Boards diabetes team. The post holders will work with the multidisciplinary team to provide equitable, excellent quality diabetes services to people living with diabetes and their families.

The post holders will work independently being responsible for assisting the department in general administration and secretarial duties ensuring a professional and confidential service at all times.

Main duties of the job

The post holder will provide a range of administrative and secretarial duties that supports the need of the team:

The post holder will maintain and keep databases up to date and provide information for reporting purposes as required.

Prioritise daily work to comply with needs of team.

Accessing of Internet for resource, information and receiving and sending information via email. Plan workload within time restraints ensuring any meeting deadlines are met i.e. sending out appointments, records. Distributing agenda's, papers to members of the team. To answer the telephone and be responsible for recording messages accurately and concisely and ensuring the relevant team member receives the messages.

Provide clerical support, organising and arranging appointments as required.

About us

Hywel Dda University Health Board plans and provides NHS healthcare services for people living in Carmarthenshire, Ceredigion, Pembrokeshire, and bordering counties.

We have over 13,000 staff and together we provide primary, community, in-hospital, mental health and learning disabilities services.

We work in partnership with the three local authorities, as well as public, private and third sector colleagues, including our valued team of volunteers.

Our services are provided in:

  • Four main hospitals: Bronglais Hospital in Aberystwyth; Glangwili Hospital in Carmarthen; Prince Philip Hospital in Llanelli; and Withybush Hospital in Haverfordwest
  • Five community hospitals: Amman Valley and Llandovery hospitals in Carmarthenshire; Tregaron Hospital in Ceredigion; and Tenby and South Pembrokeshire hospitals in Pembrokeshire
  • Two integrated care centres: Aberaeron and Cardigan in Ceredigion, and several other community settings
  • 47 general practices (six of which are health board managed practices); dental practices (including four orthodontic); 97 community pharmacies; 43 general ophthalmic practices; and 8 ophthalmic domiciliary providers
  • Numerous mental health and learning disabilities services

Details

Date posted

08 August 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£25,313 to £26,999 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

100-AC230-0825

Job locations

Hafan Derwen

St Davids Park

Carmarthen

SA31 3BU


Job description

Job responsibilities

You will be able to find a full job description and person specification attached within the supporting documents.

The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service userexperiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.

The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.

Interviews will be held on 02/09/2025

Job description

Job responsibilities

You will be able to find a full job description and person specification attached within the supporting documents.

The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service userexperiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.

The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.

Interviews will be held on 02/09/2025

Person Specification

Qualifications & Experience

Essential

  • Level 3 qualification (e.g. A Levels, AS Levels, NVQ3) or equivalent demonstrable experience of administrative / office skills and knowledge.

Experience

Essential

  • Experience of working in an administrative / office environment
  • Familiar and competent with Microsoft IT packages, especially Work, Excel and Powerpoint
  • Familiar and confident using email and searching the internet

Desirable

  • Experience of working in a multidisciplinary team

Language Skills

Desirable

  • Welsh Speaker (Level 1)

Aptitudes and abilities

Essential

  • Excellent verbal and written skills
  • Ability to work to deadlines
  • Self motivates and work without supervision
  • Able to work as part of a team
  • Good organisational skills
  • Ability to prioritise

Desirable

  • Knowledge of Medical/Healthcare Terminology
Person Specification

Qualifications & Experience

Essential

  • Level 3 qualification (e.g. A Levels, AS Levels, NVQ3) or equivalent demonstrable experience of administrative / office skills and knowledge.

Experience

Essential

  • Experience of working in an administrative / office environment
  • Familiar and competent with Microsoft IT packages, especially Work, Excel and Powerpoint
  • Familiar and confident using email and searching the internet

Desirable

  • Experience of working in a multidisciplinary team

Language Skills

Desirable

  • Welsh Speaker (Level 1)

Aptitudes and abilities

Essential

  • Excellent verbal and written skills
  • Ability to work to deadlines
  • Self motivates and work without supervision
  • Able to work as part of a team
  • Good organisational skills
  • Ability to prioritise

Desirable

  • Knowledge of Medical/Healthcare Terminology

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Hywel Dda University Health Board

Address

Hafan Derwen

St Davids Park

Carmarthen

SA31 3BU


Employer's website

https://hduhb.nhs.wales/ (Opens in a new tab)


Employer details

Employer name

Hywel Dda University Health Board

Address

Hafan Derwen

St Davids Park

Carmarthen

SA31 3BU


Employer's website

https://hduhb.nhs.wales/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

strategic head community and ccm

Claire Hurlin

claire.hurlin@wales.nhs.uk

07805853577

Details

Date posted

08 August 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£25,313 to £26,999 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

100-AC230-0825

Job locations

Hafan Derwen

St Davids Park

Carmarthen

SA31 3BU


Supporting documents

Privacy notice

Hywel Dda University Health Board's privacy notice (opens in a new tab)