Job summary
Are you a dynamic and experienced service manager with a passion for improving population health? Are you ready to lead and influence in a fast-paced, forward-thinking environment?
An exciting opportunity has arisen for a highly motivated and experienced Senior Service Manager to join the Business Team within the Public Health Directorate of Hywel Dda University Health Board.
This is a key leadership role providing strategic and operational support across a wide portfolio of business functions, enabling the delivery of effective, efficient and responsive public health programmes. The Public Health Directorate is a dynamic and forward-looking team committed to improving population health and tackling health inequalities. We value innovation, teamwork and a person-centred approach to leadership.
Main duties of the job
- Provide senior operational leadership across business support functions for the Public Health Directorate
- Support the Assistant Director of Public Health in the delivery of corporate objectives and transformation programmes
- Lead on directorate-wide governance, performance, workforce and financial planning
- Manage and develop a team of business support, project and administrative staff
- Coordinate planning cycles, risk management and reporting mechanisms
- Work in close partnership with public health and corporate teams to ensure integrated service delivery
- Support delivery of key national and local public health priorities and performance targets
About us
Hywel Dda University Health Board plans and provides NHS healthcare services for people living in Carmarthenshire, Ceredigion, Pembrokeshire, and bordering counties.
We have over 13,000 staff and together we provide primary, community, in-hospital, mental health and learning disabilities services.
We work in partnership with the three local authorities, as well as public, private and third sector colleagues, including our valued team of volunteers.
Our services are provided in:
- Four main hospitals: Bronglais Hospital in Aberystwyth; Glangwili Hospital in Carmarthen; Prince Philip Hospital in Llanelli; and Withybush Hospital in Haverfordwest
- Five community hospitals: Amman Valley and Llandovery hospitals in Carmarthenshire; Tregaron Hospital in Ceredigion; and Tenby and South Pembrokeshire hospitals in Pembrokeshire
- Two integrated care centres: Aberaeron and Cardigan in Ceredigion, and several other community settings
- 47 general practices (six of which are health board managed practices); dental practices (including four orthodontic); 97 community pharmacies; 43 general ophthalmic practices; and 8 ophthalmic domiciliary providers
- Numerous mental health and learning disabilities services
Job description
Job responsibilities
You will be able to find a full job description and person specification attached within the supporting documents.
The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.
The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.
Interviews will be held on 02/09/2025
Job description
Job responsibilities
You will be able to find a full job description and person specification attached within the supporting documents.
The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.
The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.
Interviews will be held on 02/09/2025
Person Specification
Qualifications & Knowledge
Essential
- Degree Level or equivalent Health professional / management qualification i.e. established equivalent experience at management level.
- Masters Degree or demonstrable NHS experience with wide ranging experience
- Evidence of continuing professional education.
- Evidence of project / programme management.
Desirable
Language Skills
Desirable
Experience
Essential
- Managerial experience at a senior level in a public/private sector environment.
- Experience of working with multidisciplinary teams and cross boundary working.
- Experience of leading and managing change.
- Demonstrate a successful track record of delivering effective healthcare services as a senior manager in a multifaceted healthcare environment including staff management, financial management and change management.
- Evidence of delivering successful strategic and operational performance management and clearly demonstrating improvement in the quality of service delivery; including business case preparation, service initiation, contract negotiation, and the development and monitoring of outcome and output measures.
- Experience of managing budgets and demonstrable examples of how you have responded to financial challenges, insecurities and fluctuations
- Experience of advising senior organisational leaders about options regarding service delivery.
Desirable
- Knowledge of NHS Systems.
- Experience of working at regional or national level.
Person Specification
Qualifications & Knowledge
Essential
- Degree Level or equivalent Health professional / management qualification i.e. established equivalent experience at management level.
- Masters Degree or demonstrable NHS experience with wide ranging experience
- Evidence of continuing professional education.
- Evidence of project / programme management.
Desirable
Language Skills
Desirable
Experience
Essential
- Managerial experience at a senior level in a public/private sector environment.
- Experience of working with multidisciplinary teams and cross boundary working.
- Experience of leading and managing change.
- Demonstrate a successful track record of delivering effective healthcare services as a senior manager in a multifaceted healthcare environment including staff management, financial management and change management.
- Evidence of delivering successful strategic and operational performance management and clearly demonstrating improvement in the quality of service delivery; including business case preparation, service initiation, contract negotiation, and the development and monitoring of outcome and output measures.
- Experience of managing budgets and demonstrable examples of how you have responded to financial challenges, insecurities and fluctuations
- Experience of advising senior organisational leaders about options regarding service delivery.
Desirable
- Knowledge of NHS Systems.
- Experience of working at regional or national level.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
