Job summary
The Business, Partnerships and Inclusion Team are seeking a Partnerships Programme Support Manager to join their fantastic team. This is an exciting opportunity to step into a well-established role and contribute to a supportive, collaborative environment, as we drive our ambition to demonstrate continued improvement as a diverse and inclusive organisation.
If you are passionate about promoting equitable access to healthcare and improving the health and wellbeing for people with specific disadvantages such as people with sensory loss, unpaid carers, and veterans, we'd love to hear from you.
Specific objectives and areas of work can be found in the full Job Description, but the role will mainly focus around:
Providing programme management support to the Carers and wider Strategic Partnerships function.
Working autonomously to develop and manage elements of specific processes, such as the commissioning of the unpaid carers support services, projects and programmes.
Formulating, implementing, and monitor progress of specific Carers and Partnerships activities to ensure that all work streams are planned, documented, and managed effectively to assist in their successful delivery.
Main duties of the job
The Partnerships Programme Support Manager will work alongside the Strategic Partnership and Inclusion Manager and the wider Business, Partnerships and Inclusion team. Both have strong connections to internal and external partners.
They will work autonomously to provide high level project and administrative support in the planning and delivery of a wide range of Carers and the wider Partnerships projects/programmes.
Other duties include organising events and meetings, either in person or online. Including staff network meetings and collaborative forums, which could include sourcing internal or external venues/presenters. They will be experienced in developing and delivering presentations to support the programme delivery such as co-delivering awareness raising training, or presenting reports to partnership groups.
The Partnerships Programme Support Manager will ideally have knowledge of contracts and commissioning processes and of Social Services and Wellbeing (Wales) Act, Equality Act (2010) and other relevant legislation.
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
About us
Hywel Dda University Health Board plans and provides NHS healthcare services for people living in Carmarthenshire, Ceredigion, Pembrokeshire, and bordering counties.
We have over 13,000 staff and together we provide primary, community, in-hospital, mental health and learning disabilities services.
We work in partnership with the three local authorities, as well as public, private and third sector colleagues, including our valued team of volunteers.
Our services are provided in:
- Four main hospitals: Bronglais Hospital in Aberystwyth; Glangwili Hospital in Carmarthen; Prince Philip Hospital in Llanelli; and Withybush Hospital in Haverfordwest
- Five community hospitals: Amman Valley and Llandovery hospitals in Carmarthenshire; Tregaron Hospital in Ceredigion; and Tenby and South Pembrokeshire hospitals in Pembrokeshire
- Two integrated care centres: Aberaeron and Cardigan in Ceredigion, and several other community settings
- 47 general practices (six of which are health board managed practices); dental practices (including four orthodontic); 97 community pharmacies; 43 general ophthalmic practices; and 8 ophthalmic domiciliary providers
- Numerous mental health and learning disabilities services
Job description
Job responsibilities
You will be able to find a full job description and person specification attached within the supporting documents.
The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.
The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.
Interviews will be held on 12/08/25
Job description
Job responsibilities
You will be able to find a full job description and person specification attached within the supporting documents.
The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.
The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.
Interviews will be held on 12/08/25
Person Specification
Qualifications and Knowledge
Essential
- Educated to Degree level in a relevant subject or equivalent experience
- Understanding of project management processes and techniques
- Knowledge of Social Services and Wellbeing (Wales) Act, Equality Act (2010) and other relevant legislation
- IT literate with a comprehensive knowledge of Microsoft Office packages including Word, Excel, PowerPoint, Outlook and Teams
Desirable
- Able to demonstrate knowledge of contracts and commissioning processes
- Understanding of Carers and Partnerships programme and activities
Experience
Essential
- Experience of project and programme management
- Experience of successful team working, engagement and collaborative working with multiple stakeholders
- Experience of delivering presentations and facilitating sessions with staff or external partners
- Experience of collating, analysing, evaluating and presenting data from a range of sources including databases
- Experience of producing reports for formal meetings, e.g. committees and partnership groups
- Experience of designing, developing and implementing creative promotional materials
Desirable
- Understanding of a range of analytical techniques, software and tools for data manipulation and interpretation, e.g. Power BI
Language Skills
Desirable
- Welsh Speaker (Level 1) or willingness to work towards
Other
Essential
- Proactive, self-motivated and able to work using own initiative
- Flexible approach to respond to the needs of the team/service
- Commitment to integrated and multi-agency working in order to achieve improvements in patient experience and care
- Ability to travel across the Health Board area in a timely manner
Person Specification
Qualifications and Knowledge
Essential
- Educated to Degree level in a relevant subject or equivalent experience
- Understanding of project management processes and techniques
- Knowledge of Social Services and Wellbeing (Wales) Act, Equality Act (2010) and other relevant legislation
- IT literate with a comprehensive knowledge of Microsoft Office packages including Word, Excel, PowerPoint, Outlook and Teams
Desirable
- Able to demonstrate knowledge of contracts and commissioning processes
- Understanding of Carers and Partnerships programme and activities
Experience
Essential
- Experience of project and programme management
- Experience of successful team working, engagement and collaborative working with multiple stakeholders
- Experience of delivering presentations and facilitating sessions with staff or external partners
- Experience of collating, analysing, evaluating and presenting data from a range of sources including databases
- Experience of producing reports for formal meetings, e.g. committees and partnership groups
- Experience of designing, developing and implementing creative promotional materials
Desirable
- Understanding of a range of analytical techniques, software and tools for data manipulation and interpretation, e.g. Power BI
Language Skills
Desirable
- Welsh Speaker (Level 1) or willingness to work towards
Other
Essential
- Proactive, self-motivated and able to work using own initiative
- Flexible approach to respond to the needs of the team/service
- Commitment to integrated and multi-agency working in order to achieve improvements in patient experience and care
- Ability to travel across the Health Board area in a timely manner
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
