Job summary
This post is a Fixed Term/ Secondment until 31.03.26 to cover secondment. If you are a Hywel Dda University Health Board employee and are applying for this post as a secondment, agreement for the secondment is needed from your current manager prior to application.
Due to the current post-holder being seconded into another role, Hywel Dda University Health Board (HDUHB) is seeking to appoint an enthusiastic Pharmacy Technician to join the Medicines Management Pharmacy Pain Team for a temporary period until end of March 2026. This team currently consists of 2.4 WTE pharmacists and one Pharmacy Technician, who work closely with the multidisciplinary HDUHB Chronic Pain Service to help patients better manage their chronic pain conditions. This is an innovative wide-ranging role that will challenge and provide opportunities for you to develop as an individual and to extend the role of the Pharmacy Technician within a specialist niche area.
Main duties of the job
This is a fantastic opening that will allow you to develop a rapport with patients, to support them along a journey and to help them to better manage their chronic pain condition. You will also be responsible for supporting and advising GP Practices to review patients with chronic pain with the aim of reducing risk, improving quality and promoting cost effective and prudent prescribing. Education and learning are other key elements which will provide you with opportunities to deliver training sessions to GPs, pharmacists, pharmacy technicians and other health care professionals when needed.
You will be able to demonstrate excellent communication skills, have a confident professional manner and be keen to learn and develop your expertise. Although experience in Primary Care or Pain Management is not essential, possessing the enthusiasm to work autonomously across both primary and secondary care is essential as is the desire to develop in an evolving field. You will also work closely with the other pharmacists and pharmacy technician in the pain team as well as those from the wider Medicines Management Team. You will also work closely with the clinical psychologists, specialist physiotherapists, and specialist nurses in the Chronic Pain Service.
Although the majority of the patient consultations are conducted over the telephone you will work across the Health Board therefore the ability to travel between sites in a timely manner is essential.
About us
Hywel Dda University Health Board plans and provides NHS healthcare services for people living in Carmarthenshire, Ceredigion, Pembrokeshire, and bordering counties.
We have over 13,000 staff and together we provide primary, community, in-hospital, mental health and learning disabilities services.We work in partnership with the three local authorities, as well as public, private and third sector colleagues, including our valued team of volunteers.
Our services are provided in:
Four main hospitals: Bronglais Hospital in Aberystwyth; Glangwili Hospital in Carmarthen; Prince Philip Hospital in Llanelli; and Withybush Hospital in HaverfordwestFive community hospitals: Amman Valley and Llandovery hospitals in Carmarthenshire; Tregaron Hospital in Ceredigion; and Tenby and South Pembrokeshire hospitals in PembrokeshireTwo integrated care centres: Aberaeron and Cardigan in Ceredigion, and several other community settings47 general practices (six of which are health board managed practices); dental practices (including four orthodontic); 97 community pharmacies; 43 general ophthalmic practices; and 8 ophthalmic domiciliary providersNumerous mental health and learning disabilities services
Job description
Job responsibilities
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
You should have a passion for improvement and patient-focused care and should be able to work well as part of a multidisciplinary team. You will be required to accurately maintain patient records and analyse data effectively. Excellent communication skills is a prerequisite as you will be undertaking consultations with both patients and other healthcare professionals.
We pride ourselves in the way we support our team members and enable them to develop. We will help you gain specialist clinical knowledge and strengthen your clinical decision making skills to enable you to work with greater autonomy and responsibility.
You will be able to find a job description and information on the job role attached within the supporting documents.
The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.
The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.
Interviews will be held on 14.08.2025
Job description
Job responsibilities
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
You should have a passion for improvement and patient-focused care and should be able to work well as part of a multidisciplinary team. You will be required to accurately maintain patient records and analyse data effectively. Excellent communication skills is a prerequisite as you will be undertaking consultations with both patients and other healthcare professionals.
We pride ourselves in the way we support our team members and enable them to develop. We will help you gain specialist clinical knowledge and strengthen your clinical decision making skills to enable you to work with greater autonomy and responsibility.
You will be able to find a job description and information on the job role attached within the supporting documents.
The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.
The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.
Interviews will be held on 14.08.2025
Person Specification
Qualifications and Knowledge
Essential
- Qualified to degree or equivalent Level, e.g. Level 3 Diploma in Pharmacy Service Skills 'NVQ' or NVQ Level 3 in Pharmacy Services or equivalent clinical qualification . Medicines Management Accreditation - MMPT or equivalent experience. Accredited Checking Technician Accreditation -ACPT if relevant to specific role. Working knowledge of current Medicines Management practice and professional issues. Understands the impact of national guidance on medicines management services
- Registered with the General Pharmaceutical Council - GPhC
- Keyboard & computer application skills
Desirable
- Management qualification
- Introductory Level IT qualification e.g. ECDL
- Certificate in Education or equivalent teaching qualification
- Technical Services experience
- A1 Assessor Award
Experience
Essential
- Extensive experience in primary or secondary care
- Extensive experience of training different staff grades
- Management or supervision of staff
- Experience of implementing cost improvement plans
- Experience in managing change
- Experience of managing a service
- Demonstrate accuracy and efficiency in dispensing, checking, and throughout the medicines management ward processes
Desirable
- Experience in more than one sector
- Experience of recruiting staff
Circumstances
Essential
- Must maintain a professional manner
- Flexible approach to weekend and bank holiday working
- Ability to travel within the Health Board and across Wales as necessary in a timely manner
- Approachable and professional manner
- Team player
- Ability to remain calm in a busy environment
- Committed to Continued Professional Development (CPD)
Language Skills
Desirable
Person Specification
Qualifications and Knowledge
Essential
- Qualified to degree or equivalent Level, e.g. Level 3 Diploma in Pharmacy Service Skills 'NVQ' or NVQ Level 3 in Pharmacy Services or equivalent clinical qualification . Medicines Management Accreditation - MMPT or equivalent experience. Accredited Checking Technician Accreditation -ACPT if relevant to specific role. Working knowledge of current Medicines Management practice and professional issues. Understands the impact of national guidance on medicines management services
- Registered with the General Pharmaceutical Council - GPhC
- Keyboard & computer application skills
Desirable
- Management qualification
- Introductory Level IT qualification e.g. ECDL
- Certificate in Education or equivalent teaching qualification
- Technical Services experience
- A1 Assessor Award
Experience
Essential
- Extensive experience in primary or secondary care
- Extensive experience of training different staff grades
- Management or supervision of staff
- Experience of implementing cost improvement plans
- Experience in managing change
- Experience of managing a service
- Demonstrate accuracy and efficiency in dispensing, checking, and throughout the medicines management ward processes
Desirable
- Experience in more than one sector
- Experience of recruiting staff
Circumstances
Essential
- Must maintain a professional manner
- Flexible approach to weekend and bank holiday working
- Ability to travel within the Health Board and across Wales as necessary in a timely manner
- Approachable and professional manner
- Team player
- Ability to remain calm in a busy environment
- Committed to Continued Professional Development (CPD)
Language Skills
Desirable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
