Hywel Dda University Health Board

Dental Nurse - Patient Pathways Coordinator

The closing date is 28 July 2025

Job summary

We are looking for an enthusiastic and motivated GDC registered Dental Nurse to join our growing Dental Services Team to support clinical triage and prioritisation of dental patients accessing various dental care pathways.

The postholder will also provide ad hoc dental nursing for booked "in house" urgent access clinics.

Main duties of the job

Your duties will include:

  • Being responsible for the day-to-day supervision and coordination of the team in relation to the clinical triage of urgent access patients, and signposting patients with an urgent clinical issue that is not related to urgent care, to the appropriate care pathway, providing professional and clinical support.
  • Being responsible for the provision Dental Nurse clinical triage of patients accessing the Health Board urgent dental care service and other specialist patient pathways, to optimise patient throughput based on need and appointment availability.
  • Working closely with the Dental Support Team in the allocation of new patients to General Dental Services from the Dental Access Portal and use clinical skills and experience to provide advice in the escalation of patients from the list based on clinical need.
  • Providing monthly reporting on the usage of the urgent dental care service, achievement of access targets, and the Dental Access Portal
  • Providing dental nurse support to the Health Board's urgent access clinics.

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

Interviews to be held on 06/08/2025.

About us

Hywel Dda University Health Board plans and provides NHS healthcare services for people living in Carmarthenshire, Ceredigion, Pembrokeshire, and bordering counties.

We have over 13,000 staff and together we provide primary, community, in-hospital, mental health and learning disabilities services.

We work in partnership with the three local authorities, as well as public, private and third sector colleagues, including our valued team of volunteers.

Our services are provided in:

  • Four main hospitals: Bronglais Hospital in Aberystwyth; Glangwili Hospital in Carmarthen; Prince Philip Hospital in Llanelli; and Withybush Hospital in Haverfordwest
  • Five community hospitals: Amman Valley and Llandovery hospitals in Carmarthenshire; Tregaron Hospital in Ceredigion; and Tenby and South Pembrokeshire hospitals in Pembrokeshire
  • Two integrated care centres: Aberaeron and Cardigan in Ceredigion, and several other community settings
  • 47 general practices (six of which are health board managed practices); 35 dental practices and 4 orthodontic practices; 97 community pharmacies; 43 general ophthalmic practices; and 8 ophthalmic domiciliary providers
  • Numerous mental health and learning disabilities services

Details

Date posted

18 July 2025

Pay scheme

Agenda for change

Band

Band 5

Salary

£30,420 to £37,030 a year per annum pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

100-ACS094-0725-A

Job locations

Hafan Derwen

St Davids Park

Carmarthen

SA31 3BB


Job description

Job responsibilities

You will be able to find a full job description and person specification attached within the supporting documents.

The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.

The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.

Job description

Job responsibilities

You will be able to find a full job description and person specification attached within the supporting documents.

The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.

The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.

Person Specification

Qualifications and Knowledge

Essential

  • Qualified Dental Nurse or demonstrable competence through equivalent experience / NEB diploma level qualification
  • Knowledge of management procedures to degree or equivalent level
  • Current GDC Registration
  • Knowledge of Clinical Governance and Clinical Audit

Desirable

  • Recognised Oral Health Education Certificate
  • Fluoride Varnish

Experience

Essential

  • Experience in providing clinical triage to support timely access to urgent care
  • Chairside dental nursing
  • Data collation and reporting

Desirable

  • Use of Adastra, Compass, eDEN, R4 data systems

Other

Essential

  • Ability to travel to other health care facilities in Hywel Dda in a timely manner

Desirable

  • Welsh Speaker (Level 1)
Person Specification

Qualifications and Knowledge

Essential

  • Qualified Dental Nurse or demonstrable competence through equivalent experience / NEB diploma level qualification
  • Knowledge of management procedures to degree or equivalent level
  • Current GDC Registration
  • Knowledge of Clinical Governance and Clinical Audit

Desirable

  • Recognised Oral Health Education Certificate
  • Fluoride Varnish

Experience

Essential

  • Experience in providing clinical triage to support timely access to urgent care
  • Chairside dental nursing
  • Data collation and reporting

Desirable

  • Use of Adastra, Compass, eDEN, R4 data systems

Other

Essential

  • Ability to travel to other health care facilities in Hywel Dda in a timely manner

Desirable

  • Welsh Speaker (Level 1)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Hywel Dda University Health Board

Address

Hafan Derwen

St Davids Park

Carmarthen

SA31 3BB


Employer's website

https://hduhb.nhs.wales/ (Opens in a new tab)


Employer details

Employer name

Hywel Dda University Health Board

Address

Hafan Derwen

St Davids Park

Carmarthen

SA31 3BB


Employer's website

https://hduhb.nhs.wales/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Senior Primary Care Manager - Dental

Joanna Cloke

Joanna.Cloke@wales.nhs.uk

03003038322

Details

Date posted

18 July 2025

Pay scheme

Agenda for change

Band

Band 5

Salary

£30,420 to £37,030 a year per annum pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

100-ACS094-0725-A

Job locations

Hafan Derwen

St Davids Park

Carmarthen

SA31 3BB


Supporting documents

Privacy notice

Hywel Dda University Health Board's privacy notice (opens in a new tab)