Hywel Dda University Health Board

Ward Clerk - Intensive Care

The closing date is 28 July 2025

Job summary

This is a Fixed Term/Secondment post until 30/08/2026. If you are a Hywel Dda University Health Board employee and are applying for this post as a secondment, agreement for the secondment is needed from your current manager prior to application.

We are looking for a professional and dynamic individual to join our Critical Care team at Glangwili Hospital.

The enthusiastic individual will need to integrate with the team and provide efficient and effective administrative support to the nurses, consultants and patients. Attention to detail is necessary, as are excellent communication skills and the ability to prioritise and plan workload.

The post holder will be the first face relatives see; they should be polite, professional, enthusiastic, and able to deal with multiple administrative tasks requested from nursing staff, doctors, patients and relatives, both over the phone and in person on the Unit.

This a fixed term role to cover Maternity leave.

Main duties of the job

The candidate should have excellent computer skills, with a good telephone manner, capable of updating records, filing, dealing with incoming and outgoing post, arranging appointments and ambulance bookings.

The successfulapplicant will need to demonstrate strong team working skills plus the ability to work on their own initiative, communicating with all levels of hospital staff as well as patients and carers.

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

About us

Hywel Dda University Health Board plans and provides NHS healthcare services for people living in Carmarthenshire, Ceredigion, Pembrokeshire, and bordering counties.

We have over 13,000 staff and together we provide primary, community, in-hospital, mental health and learning disabilities services.

We work in partnership with the three local authorities, as well as public, private and third sector colleagues, including our valued team of volunteers.

Our services are provided in:

o Four main hospitals: Bronglais Hospital in Aberystwyth; Glangwili Hospital in Carmarthen; Prince Philip Hospital in Llanelli; and Withybush Hospital in Haverfordwesto Five community hospitals: Amman Valley and Llandovery hospitals in Carmarthenshire; Tregaron Hospital in Ceredigion; and Tenby and South Pembrokeshire hospitals in Pembrokeshireo Two integrated care centres: Aberaeron and Cardigan in Ceredigion, and several other community settingso 47 general practices (six of which are health board managed practices); dental practices (including four orthodontic); 97 community pharmacies; 43 general ophthalmic practices; and 8 ophthalmic domiciliary providerso Numerous mental health and learning disabilities services

Details

Date posted

17 July 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£23,970 a year per annum, pro rata

Contract

Fixed term

Duration

12 months

Working pattern

Part-time

Reference number

100-AC202-0725

Job locations

Glangwili General Hospital

Dolgwili Road

Carmarthen

SA31 2AF


Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.

The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.

Interviews will be held on 06/08/2025.

Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.

The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.

Interviews will be held on 06/08/2025.

Person Specification

Qualifications and Knowledge

Essential

  • Good standard of education
  • Numeracy and Literacy Skills

Experience

Essential

  • IT skills: Microsoft and email

Desirable

  • Office / Administration Experience

Language Requirements

Desirable

  • Welsh Speaker (Level 1)
Person Specification

Qualifications and Knowledge

Essential

  • Good standard of education
  • Numeracy and Literacy Skills

Experience

Essential

  • IT skills: Microsoft and email

Desirable

  • Office / Administration Experience

Language Requirements

Desirable

  • Welsh Speaker (Level 1)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Hywel Dda University Health Board

Address

Glangwili General Hospital

Dolgwili Road

Carmarthen

SA31 2AF


Employer's website

https://hduhb.nhs.wales/ (Opens in a new tab)


Employer details

Employer name

Hywel Dda University Health Board

Address

Glangwili General Hospital

Dolgwili Road

Carmarthen

SA31 2AF


Employer's website

https://hduhb.nhs.wales/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Senior Sister

Tammy Bowen

tammy.bowen@wales.nhs.uk

01267227043

Details

Date posted

17 July 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£23,970 a year per annum, pro rata

Contract

Fixed term

Duration

12 months

Working pattern

Part-time

Reference number

100-AC202-0725

Job locations

Glangwili General Hospital

Dolgwili Road

Carmarthen

SA31 2AF


Supporting documents

Privacy notice

Hywel Dda University Health Board's privacy notice (opens in a new tab)