District Nurse Team Coordinator

Job summary

Are you looking for a new challenge?

Health and Social Care is changing. With more emphasis on integrated intermediate/community-based care it means there is never a better time to join us. We are looking for an enthusiastic, adaptable/organised person to join our professional District Nursing Team. Could you use your skills and experience to support the delivery of great care?

The role is an important one, as you will be using your knowledge, experience and expertise to provide support to hard-working frontline staff within the District Nursing service of Fishguard and St David's localities.

We put patients/people first and we expect all colleagues to do the same so you will need to share our team passion for delivering excellent patient care and always keep that passion at the forefront of your professional activity.

The challenges come thick and fast in this role, but you will know that your input is contributing to the excellent experience our patients and service users have every day.

We have 1 permanent vacancy available, 0.9 whole time equivalent which equates to 6 and 3/4 hours a day over 5 days a week. The District Nursing service covers 8am - 6pm 7 days a week, including bank holidays.

Main duties of the job

You will be a key member of the Fishguard and St David's District Nursing Team, which provides care for patients in their own homes.

The coordinator role is varied, it can often be challenging when multiple tasks need actioning at once, the role requires a high standard of communication, documentation and initiative. As a team we are expected to be kind and responsive, professional and informative and contribute to the quality of our services by demonstrating the behaviours detailed in our Values.

You will receive queries via telephone, email and face to face conversations and will resolve issues using your expertise of pathways and processes. To be successful in this role you will need excellent time management skills, must be able to work on your own initiative, under pressure and be able to prioritise your own workload with minimal supervision.

The role is diverse, including taking referrals, managing IT systems such as Civica, Allocate, Outlook and Excel. You will be working with a number of different professionals in a busy, supportive environment. Some knowledge of health and social care services would be beneficial as you will be dealing with diverse referrals and pathways, gathering information and coordinating responses.

About us

Hywel Dda University Health Board plans and provides NHS healthcare services for people living in Carmarthenshire, Ceredigion, Pembrokeshire, and bordering counties.

We have over 13,000 staff and together we provide primary, community, in-hospital, mental health and learning disabilities services.

We work in partnership with the three local authorities, as well as public, private and third sector colleagues, including our valued team of volunteers.

Our services are provided in:

• Four main hospitals: Bronglais Hospital in Aberystwyth; Glangwili Hospital in Carmarthen; Prince Philip Hospital in Llanelli; and Withybush Hospital in Haverfordwest
• Five community hospitals: Amman Valley and Llandovery hospitals in Carmarthenshire; Tregaron Hospital in Ceredigion; and Tenby and South Pembrokeshire hospitals in Pembrokeshire
• Two integrated care centres: Aberaeron and Cardigan in Ceredigion, and several other community settings
• 47 general practices (six of which are health board managed practices); dental practices (including four orthodontic); 97 community pharmacies; 43 general ophthalmic practices; and 8 ophthalmic domiciliary providers
• Numerous mental health and learning disabilities services

Employer details

Employer name

Hywel Dda University Health Board

Address

Fishguard Health Centre

Ropewalk

Fishguard

SA65 9BT

Employer's website

https://hduhb.nhs.wales/ (Opens in a new tab)

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Employer details

Employer name

Hywel Dda University Health Board

Address

Fishguard Health Centre

Ropewalk

Fishguard

SA65 9BT

Employer's website

https://hduhb.nhs.wales/ (Opens in a new tab)

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