Job summary
A new job opportunity has arisen for a Clinical Secretary to join our Medical Secretary Team.This post is Full Time.
You will be responsible for typing clinic reports, booking appointments answering telephone queries, chasing test results, pulling medical records and liaising with other professionals . You will be required to have excellent communication skills and have experience in both clerical and administration duties. You will need to be able to work in a calm, logical and methodical way but be able to multi-task whilst dealing with frequent interruptions. Experience of working within a healthcare setting is essential.
Main duties of the job
To support the department in providing a comprehensive secretarial and administrative support service to the clinical staff within the Service.
The post holder will be responsible for maintaining records both manually and on a computerised system and demonstrate the ability to handle sensitive and confidential patient information i.e. clinical letters, investigations and results.
Provide cover in the event of another medical secretary being absent.
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
About us
Hywel Dda University Health Board is the planner and provider of NHS healthcare services for people in Carmarthenshire, Ceredigion, Pembrokeshire and its bordering counties. Our 12,000 members of staff provide primary, community, in-hospital, mental health and learning disabilities services to almost 400,000 people across a quarter of the landmass of Wales. We do this in partnership with our three local authorities and public, private and third sector colleagues, including our volunteers, through:Four main hospitals: Bronglais General in Aberystwyth, Glangwili General in Carmarthen, Prince Philip in Llanelli and Withybush General in Haverfordwest.Five community hospitals: Amman Valley Hospital and Llandovery Hospital in Carmarthenshire, Tregaron Hospital in Ceredigion and Tenby and South Pembrokeshire Hospital Health and Social Care Resource Centre in Pembrokeshire.Two integrated care centres (Aberaeron and Cardigan, Ceredigion).Community facilities, including:48 General Practices (GP surgeries), 49 Dental Practices, 98 Community Pharmacies (chemists), 44 General Ophthalmic Practices (including eye health and low vision services), 38 sites providing mental health and learning disability services, care within your own homes.Highly specialised and tertiary services commissioned by the Welsh Health Specialised Services Committee, a joint committee representing seven health boards across Wales.
Job description
Job responsibilities
You will be able to find a full job description and person specification attached within the supporting documents.
The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.
The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.
Interviews will be held on 15/07/25
Job description
Job responsibilities
You will be able to find a full job description and person specification attached within the supporting documents.
The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.
The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.
Interviews will be held on 15/07/25
Person Specification
Qualifications and Knowledge
Essential
- Level 3, or equivalent level of competency in word processing and audio transcription
- Knowledge of a range of secretarial procedures
- Knowledge of Software programmes - e.g. Microsoft packages, e-mail Internet and databases
- 5 GCSEs or equivalent
- Proof of appropriate Continuous Professional Development
Desirable
- NVQ Level II Administration
Experience
Essential
- Previous secretarial and/or administration experience
- Health Service experience - familiar with the use of medical terms.
Lanuage Skills
Desirable
Circumstances
Essential
- Good organisation skills
- Flexible approach to needs of the service
Desirable
- Wants to develop and progress within the Health Board
Person Specification
Qualifications and Knowledge
Essential
- Level 3, or equivalent level of competency in word processing and audio transcription
- Knowledge of a range of secretarial procedures
- Knowledge of Software programmes - e.g. Microsoft packages, e-mail Internet and databases
- 5 GCSEs or equivalent
- Proof of appropriate Continuous Professional Development
Desirable
- NVQ Level II Administration
Experience
Essential
- Previous secretarial and/or administration experience
- Health Service experience - familiar with the use of medical terms.
Lanuage Skills
Desirable
Circumstances
Essential
- Good organisation skills
- Flexible approach to needs of the service
Desirable
- Wants to develop and progress within the Health Board
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
