Job summary
This is a fixed term secondment post until 31/03/2026 due to funding.
If you are a Hywel Dda University Health Board employee and are applying for this post as a secondment, agreement for the secondment is needed from your current manager prior to application.
Hywel Dda University Health Board's Digital Services department has embarked on an exciting investment to implement new Medicines Prescribing and Patient Flow systems to support our clinical staff. We require a Technical Implementation Lead to work with us to provide the technical support and direction for the implementations of the new systems and technologies. The role will also be the key technical lead for these technologies providing specialist advice and knowledge.
The role holder will have knowledge across a wide range of IT disciplines, including networking, applications, servers, user devices and security, with specialist knowledge in some of these areas.
Main duties of the job
Working as a key part of the ICT team the post holder will be responsible for providing the Health Board with specialist advice relating to a wide range of ICT technologies.
Investigating a range of highly complex infrastructure issues including the following:-
Network (LANs, WANs and Wireless)
Systems & Services (File & Print, E-mail, SQL Databases, Active Directory
Application Servers and supporting infrastructure services such as DHCP)Storage Services (SAN's, NAS and DAS)
Security Services (Anti-Virus, Firewalls and Patching)
Virtualisation Services (VMWARE / Hyper-V)
The post demands an enthusiastic, highly motivated individual with specialist knowledge across the range of ICT areas identified above.
The post holder will be able to work remotely but will be required to attend site approximately 1-2 times per week or during key project tasks or phases.
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
About us
Hywel Dda University Health Board is the planner and provider of NHS healthcare services for people in Carmarthenshire, Ceredigion, Pembrokeshire and its bordering counties. Our 12,000 members of staff provide primary, community, in-hospital, mental health and learning disabilities services to almost 400,000 people across a quarter of the landmass of Wales. We do this in partnership with our three local authorities and public, private and third sector colleagues, including our volunteers, through:
Four main hospitals: Bronglais General in Aberystwyth, Glangwili General in Carmarthen, Prince Philip in Llanelli and Withybush General in Haverfordwest.
Five community hospitals: Amman Valley Hospital and Llandovery Hospital in Carmarthenshire, Tregaron Hospital in Ceredigion and Tenby and South Pembrokeshire Hospital Health and Social Care Resource Centre in Pembrokeshire.
Two integrated care centres (Aberaeron and Cardigan, Ceredigion).
Community facilities, including:
48 General Practices (GP surgeries), 49 Dental Practices, 98 Community Pharmacies (chemists), 44 General Ophthalmic Practices (including eye health and low vision services), 38 sites providing mental health and learning disability services, care within your own homes.
Highly specialised and tertiary services commissioned by the Welsh Health Specialised Services Committee, a joint committee representing seven health boards across Wales.
Job description
Job responsibilities
You will be able to find a full job description and person specification attached within the supporting documents.
The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.
The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.
Interviews will be held on 20/06/2025.
Job description
Job responsibilities
You will be able to find a full job description and person specification attached within the supporting documents.
The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.
The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.
Interviews will be held on 20/06/2025.
Person Specification
Qualifications and Knowledge
Essential
- Degree in ICT related discipline or equivalent ICT certification
- Specialist training and knowledge in following areas: Microsoft Server Operating Systems/Directory Services/Microsoft Exchange/Microsoft SQL Server/Cisco LAN's and WAN's/VMWARE Virtualisation/Security Technologies/Hardware troubleshooting and repair/Network Services (DHCP/DNS).
- ITIL Certification
Desirable
- Certified Microsoft Status.
- Exposure to Storage Area Networks.
- Mitel Telephony Technologies.
Experience
Essential
- Extensive experience supporting highly complex ICT environments.
- Practical approach to problem solving.
- Able to assimilate new technologies and apply in the workplace.
Language Skills
Desirable
Person Specification
Qualifications and Knowledge
Essential
- Degree in ICT related discipline or equivalent ICT certification
- Specialist training and knowledge in following areas: Microsoft Server Operating Systems/Directory Services/Microsoft Exchange/Microsoft SQL Server/Cisco LAN's and WAN's/VMWARE Virtualisation/Security Technologies/Hardware troubleshooting and repair/Network Services (DHCP/DNS).
- ITIL Certification
Desirable
- Certified Microsoft Status.
- Exposure to Storage Area Networks.
- Mitel Telephony Technologies.
Experience
Essential
- Extensive experience supporting highly complex ICT environments.
- Practical approach to problem solving.
- Able to assimilate new technologies and apply in the workplace.
Language Skills
Desirable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
