Hywel Dda University Health Board

Infrastructure Engineer (Data Centre)

The closing date is 01 June 2025

Job summary

Hywel Dda University Health Board's Digital Services department has embarked on an exciting investment to refresh its onsite Data Centre Infrastructure and is progressing with building services in the Cloud. We require an Infrastructure Engineer (Data Centre) to work with us to provide the daily support of our Data Centre infrastructure and to support the implementations of new systems and technologies.

The successful candidate will be required to work as part of the Data Centre Team, occasionally taking the lead and working with the other teams in Digital Services to provide daily operational support to the Health Board and work on a range of projects. The role currently involves a lot of onsite support and some remote support.

The successful candidate will be required to participate in the Health Board's on-call rota providing 24/7 support.

Hywel Dda University Health Board offer a range of benefits for employees:-

NHS Pension Scheme

Initial 28 days annual leave rising to a maximum of 34 days after 10 years service (public holidays are not included in these figures)

Range of corporate benefits

Childcare Vouchers

Occupational health and occupationalWell-being services

Our Health Board is also based in a beautiful part of the world with an abundance of beaches, coastal paths and visitor attractions.

Main duties of the job

As a specialist in Data Centre infrastructure, you will be working as a key part of the Data Centre.

As part of the Operations team, the post holder will be responsible for investigating complex Digital Service issues across the Health Board, providing an effective second and third line support function on the infrastructure including:

Systems & Services (File & Print, E-mail, SQL Databases, Active Directory, Application Servers, Monitoring services, Backup, Recovery and supporting Data Centre infrastructure services).Storage Services (SAN's, NAS and DAS).Virtualisation Services (AVH / VMWARE / Hyper-V / XenServer).Security Services for the Data Centre environments ensuring systems and their environments are maintained to required Health Board Cyber requirements such as Cyber Essentials Plus.

Data Centre refers to On-Premise Data Centres (traditional) and various Cloud offerings such as Infrastructure as a Service (IaaS), Platform as a Service (PaaS), Containers as a Service (Caas).

The successful candidate will be required to participate in the Health Board's on-call rota providing 24x7x365 support.

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

About us

Hywel Dda University Health Board is the planner and provider of NHS healthcare services for people in Carmarthenshire, Ceredigion, Pembrokeshire and its bordering counties. Our 12,000 members of staff provide primary, community, in-hospital, mental health and learning disabilities services to almost 400,000 people across a quarter of the landmass of Wales. We do this in partnership with our three local authorities and public, private and third sector colleagues, including our volunteers, through:

Four main hospitals: Bronglais General in Aberystwyth, Glangwili General in Carmarthen, Prince Philip in Llanelli and Withybush General in Haverfordwest.

Five community hospitals: Amman Valley Hospital and Llandovery Hospital in Carmarthenshire, Tregaron Hospital in Ceredigion and Tenby and South Pembrokeshire Hospital Health and Social Care Resource Centre in Pembrokeshire.

Two integrated care centres (Aberaeron and Cardigan, Ceredigion).

Community facilities, including:

48 General Practices (GP surgeries), 49 Dental Practices, 98 Community Pharmacies (chemists), 44 General Ophthalmic Practices (including eye health and low vision services), 38 sites providing mental health and learning disability services, care within your own homes

Highly specialised and tertiary services commissioned by the Welsh Health Specialised Services Committee, a joint committee representing seven health boards across Wales.

Details

Date posted

14 May 2025

Pay scheme

Agenda for change

Band

Band 6

Salary

£37,898 to £45,637 a year per annum (additional payment for on-call services)

Contract

Permanent

Working pattern

Full-time

Reference number

100-AC141-0525

Job locations

Health Board Wide

Health Board Wide

SA31 2AF


Job description

Job responsibilities

You will be able to find a full job description and person specification attached within the supporting documents.

The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service userexperiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, wewelcome applications from Welsh speakers.

The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Boardoffers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employmentwith us.

Interviews will be held on 12/06/2025.

Job description

Job responsibilities

You will be able to find a full job description and person specification attached within the supporting documents.

The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service userexperiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, wewelcome applications from Welsh speakers.

The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Boardoffers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employmentwith us.

Interviews will be held on 12/06/2025.

Person Specification

Qualifications and Knowledge

Essential

  • Degree in IT related discipline or equivalent IT certification and specialist training
  • Evidence of additional continual professional development
  • ITIL Foundation Certificate
  • Good understanding of networking best practice and standards

Desirable

  • Professional qualification in network such as a CCNA

Language Skills

Desirable

  • Welsh Speaker (Level 1)

Experience

Essential

  • Extensive experience supporting a highly complex Digital environment.
  • Experience of working with range of networking technologies including: - Cisco LAN's - WAN's - Firewall and other network security products - Wireless Networking - Network Monitoring Tools - Network Troubleshooting Tools
  • Practical approach to problem solving.
  • Able to assimilate new technologies easily

Other

Essential

  • Able to travel daily between the different sites within the Health Board in a timely manner
  • Flexible approach to the needs of the service
Person Specification

Qualifications and Knowledge

Essential

  • Degree in IT related discipline or equivalent IT certification and specialist training
  • Evidence of additional continual professional development
  • ITIL Foundation Certificate
  • Good understanding of networking best practice and standards

Desirable

  • Professional qualification in network such as a CCNA

Language Skills

Desirable

  • Welsh Speaker (Level 1)

Experience

Essential

  • Extensive experience supporting a highly complex Digital environment.
  • Experience of working with range of networking technologies including: - Cisco LAN's - WAN's - Firewall and other network security products - Wireless Networking - Network Monitoring Tools - Network Troubleshooting Tools
  • Practical approach to problem solving.
  • Able to assimilate new technologies easily

Other

Essential

  • Able to travel daily between the different sites within the Health Board in a timely manner
  • Flexible approach to the needs of the service

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Hywel Dda University Health Board

Address

Health Board Wide

Health Board Wide

SA31 2AF


Employer's website

https://hduhb.nhs.wales/ (Opens in a new tab)


Employer details

Employer name

Hywel Dda University Health Board

Address

Health Board Wide

Health Board Wide

SA31 2AF


Employer's website

https://hduhb.nhs.wales/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Infrastructure Operations Manager

John Hackett

john.hackett@wales.nhs.uk

01267616862

Details

Date posted

14 May 2025

Pay scheme

Agenda for change

Band

Band 6

Salary

£37,898 to £45,637 a year per annum (additional payment for on-call services)

Contract

Permanent

Working pattern

Full-time

Reference number

100-AC141-0525

Job locations

Health Board Wide

Health Board Wide

SA31 2AF


Supporting documents

Privacy notice

Hywel Dda University Health Board's privacy notice (opens in a new tab)