Job summary
The Health Board is seeking a motivated, enthusiastic individual to undertake the role of Soft FM Officer. The post holder will be responsible for supporting the planning and delivery of high quality, cost effective Soft FM Operational Services throughout the locality, to include portering services, patient movement, cleaning at ward and department levels, housekeeping, ward based nutrition and hydration services, security of internal and external areas, administration and residential accommodation.
Main duties of the job
In conjunction with the Assistant Operations Manager, this position will support the staff recruitment process by the inputting and administration of vacant posts onto the Trac recruitment system, planning and co-ordination of shortlisting and interview arrangements for departmental vacancies as necessary, liaising with the Assistant Operations Manager in relation to these as required.
The successful candidate will also assist in controlling the quality control system, monitoring scores and submitting reports relating to quality performance and have the ability to update and make changes to the system to reflect changes to the hospital site.
The successful candidate will participate in attendance management, including conducting return to work interviews with staff and long term and informal/formal sickness meetings under the All Wales Managing Attendance at Work Policy and will work with the Assistant Operations Manager and Workforce advisors to identify prompts under the managing attendance policy.
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
About us
Hywel Dda University Health Board is the planner and provider of NHS healthcare services for people in Carmarthenshire, Ceredigion, Pembrokeshire and its bordering counties. Our 12,000 members of staff provide primary, community, in-hospital, mental health and learning disabilities services to almost 400,000 people across a quarter of the landmass of Wales. We do this in partnership with our three local authorities and public, private and third sector colleagues, including our volunteers, through:
Four main hospitals: Bronglais General in Aberystwyth, Glangwili General in Carmarthen, Prince Philip in Llanelli and Withybush General in Haverfordwest.
Five community hospitals: Amman Valley Hospital and Llandovery Hospital in Carmarthenshire, Tregaron Hospital in Ceredigion and Tenby and South Pembrokeshire Hospital Health and Social Care Resource Centre in Pembrokeshire.
Two integrated care centres (Aberaeron and Cardigan, Ceredigion).
Community facilities, including:
48 General Practices (GP surgeries), 49 Dental Practices, 98 Community Pharmacies (chemists), 44 General Ophthalmic Practices (including eye health and low vision services), 38 sites providing mental health and learning disability services, care within your own homes
Highly specialised and tertiary services commissioned by the Welsh Health Specialised Services Committee, a joint committee representing seven health boards across Wales.
Job description
Job responsibilities
Hywel Dda University Health Board is a values driven organisation. The post holder is expected to uphold our values of dignity, respect, fairness, integrity, honesty, openness and caring, kindness & compassion underpin a behaviour framework which are supported by our organisational values of -Putting people at the heart of everything we do.
Working together to be the best we can be.
Striving to deliver & develop excellent services.
You will be able to find a full job description and person specification attached within the supporting documents.
The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.
The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.
Interviews will be held on 09.06.25
Job description
Job responsibilities
Hywel Dda University Health Board is a values driven organisation. The post holder is expected to uphold our values of dignity, respect, fairness, integrity, honesty, openness and caring, kindness & compassion underpin a behaviour framework which are supported by our organisational values of -Putting people at the heart of everything we do.
Working together to be the best we can be.
Striving to deliver & develop excellent services.
You will be able to find a full job description and person specification attached within the supporting documents.
The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.
The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.
Interviews will be held on 09.06.25
Person Specification
Qualifications and Knowledge
Essential
- Comprehensive knowledge and experience of a full range of cleaning applications and tasks
- Cleaning and support service qualification or equivalent knowledge/experience
- Qualified to degree level in appropriate subject or relevant experience.
- Able to demonstrate thorough knowledge of H & S, COSHH, Moving & Handling, Food hygiene
- Detailed knowledge of Infection Prevention and Control
Desirable
- Educated to A level standard (or equivalent)
- ILM Level 3 Award in First Line Management or equivalent
- Coaching/Training Certificate
- IOSH Certificate
- Healthcare Associated Infection Champion
- Level 2/3 Food Safety Award
Experience
Essential
- Experience of dealing with general public
- Supervisory/team leading experience
Desirable
- Previous NHS experience
- Previous experience in a supervisory/management position relevant to the delivery of hotel services
Person Specification
Qualifications and Knowledge
Essential
- Comprehensive knowledge and experience of a full range of cleaning applications and tasks
- Cleaning and support service qualification or equivalent knowledge/experience
- Qualified to degree level in appropriate subject or relevant experience.
- Able to demonstrate thorough knowledge of H & S, COSHH, Moving & Handling, Food hygiene
- Detailed knowledge of Infection Prevention and Control
Desirable
- Educated to A level standard (or equivalent)
- ILM Level 3 Award in First Line Management or equivalent
- Coaching/Training Certificate
- IOSH Certificate
- Healthcare Associated Infection Champion
- Level 2/3 Food Safety Award
Experience
Essential
- Experience of dealing with general public
- Supervisory/team leading experience
Desirable
- Previous NHS experience
- Previous experience in a supervisory/management position relevant to the delivery of hotel services
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
