Job summary
Hywel Dda Health Board are searching for a Deputy Director of Nursing, Quality and Patient Experience!
The successful applicant will be clinically and managerially responsible for ensuring the policy and delivery of nursing and midwifery services across the organisation.
They will drive and implement the required standards to successfully deliver the aims and objectives required within the professional nursing regulatory frameworks and standards.
To be responsible for leading policy and strategy development in relation to all aspects of the Health Board's Nursing, Quality and Patient Experience Programmes which requires expert clinical knowledge.
The Deputy Director of Nursing, Quality Patient and Experience will deputise for the Executive Director of Nursing, Quality and Patient Experience in all areas of responsibilities and accountabilities within their defined portfolio.
Main duties of the job
Leading and implementing health board-wide policy and strategy requirements relating to all elements of nursing, patient experience and quality. Engaging with and managing external stakeholder directives and statutory requirements.
Contribute and lead on the continuing improvement and transformation of clinical services within a complex organisation.
Provide inspirational, dynamic professional management and leadership, and ensure statutory regulation and supervision for all Nurses, Midwives and Specialist Community Public Health Nurses (hereafter referred to as 'Nurses') and others.
Utilise all available evidence to develop, implement and evaluate the nursing and midwifery strategic framework for the Health Board in accordance with Welsh Government policies.
Lead in creating an environment in which excellence, research and development, public protection and patient safety can flourish to meet the challenges of the 21st Century.
Develop a dynamic partnership with national groups, HEIW and local Education Institutions in order to promote an ethos in which education, research and innovation contribute to the excellence of patient care and the quality of the workforce.
Provide leadership to all corporate nursing teams working with the Assistant Directors of Nursing and Heads of Nursing and Head of Midwifery to ensure the overall discharge of quality and safety governance in the Health Board.
About us
Hywel Dda University Health Board is the planner and provider of NHS healthcare services for people in Carmarthenshire, Ceredigion, Pembrokeshire and its bordering counties. Our 12,000 members of staff provide primary, community, in-hospital, mental health and learning disabilities services to almost 400,000 people across a quarter of the landmass of Wales. We do this in partnership with our three local authorities and public, private and third sector colleagues, including our volunteers, through:
Four main hospitals: Bronglais General in Aberystwyth, Glangwili General in Carmarthen, Prince Philip in Llanelli and Withybush General in Haverfordwest.
Five community hospitals: Amman Valley Hospital and Llandovery Hospital in Carmarthenshire, Tregaron Hospital in Ceredigion and Tenby and South Pembrokeshire Hospital Health and Social Care Resource Centre in Pembrokeshire.
Two integrated care centres (Aberaeron and Cardigan, Ceredigion).
Community facilities, including:
48 General Practices (GP surgeries), 49 Dental Practices, 98 Community Pharmacies (chemists), 44 General Ophthalmic Practices (including eye health and low vision services), 38 sites providing mental health and learning disability services, care within your own homes
Highly specialised and tertiary services commissioned by the Welsh Health Specialised Services Committee, a joint committee representing seven health boards across Wales.
Job description
Job responsibilities
- Lead the organisation in developing a culture from team to Board which is patient centred; where patients feel safe and confident and in which patients views are actively sought and acted upon and in which concerns are dealt with compassionately, quickly and professionally encompassing the health board values.
Lead and manage all the relevant corporate departments required to execute the core accountabilities as defined within the Director of Nursing, Quality and Patient Experience function.
Actively lead and manage systems that seek and provide corporate assurance that the operational delivery units are executing their operational functions and responsibilities.
Lead and manage highly complex, sensitive and high-profile organisational cases, issues on behalf of the organisation
Participate in the on-call Executive Rota
You will be able to find a full job description and person specification attached within the supporting documents.
The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.
The ability to communicate in Welsh isdesirablefor this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.
If successfully shortlisted you will be asked to complete psychometric assessments. Information regarding these and the stakeholder panels/interview will be sent to you following completion of shortlisting.
Stakeholder panels will be held on 19/06/2025
Interviews will be held on 20/06/2025.
Job description
Job responsibilities
- Lead the organisation in developing a culture from team to Board which is patient centred; where patients feel safe and confident and in which patients views are actively sought and acted upon and in which concerns are dealt with compassionately, quickly and professionally encompassing the health board values.
Lead and manage all the relevant corporate departments required to execute the core accountabilities as defined within the Director of Nursing, Quality and Patient Experience function.
Actively lead and manage systems that seek and provide corporate assurance that the operational delivery units are executing their operational functions and responsibilities.
Lead and manage highly complex, sensitive and high-profile organisational cases, issues on behalf of the organisation
Participate in the on-call Executive Rota
You will be able to find a full job description and person specification attached within the supporting documents.
The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.
The ability to communicate in Welsh isdesirablefor this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.
If successfully shortlisted you will be asked to complete psychometric assessments. Information regarding these and the stakeholder panels/interview will be sent to you following completion of shortlisting.
Stakeholder panels will be held on 19/06/2025
Interviews will be held on 20/06/2025.
Person Specification
Qualifications and Knowledge
Essential
- Registration with Nursing & Midwifery Council
- Educated to Masters level
- Postgraduate management qualification in leadership / service improvement
- Extensive knowledge of nursing workforce issues
- Evidence of engagement in leadership and managerial development
- Evidence of ongoing and relevant continuing professional development
- Knowledge of Quality Improvement methods
Experience
Essential
- Extensive experience of working at a senior nursing management level
- Senior nursing leadership experience including experience of leading programmes of change and improvement
- Experience of workforce redesign programmes of work
- Experience of managing large scale change / improvement programmes
- Experience of using digital programmes and platforms
- Experience of managing complex teams
Person Specification
Qualifications and Knowledge
Essential
- Registration with Nursing & Midwifery Council
- Educated to Masters level
- Postgraduate management qualification in leadership / service improvement
- Extensive knowledge of nursing workforce issues
- Evidence of engagement in leadership and managerial development
- Evidence of ongoing and relevant continuing professional development
- Knowledge of Quality Improvement methods
Experience
Essential
- Extensive experience of working at a senior nursing management level
- Senior nursing leadership experience including experience of leading programmes of change and improvement
- Experience of workforce redesign programmes of work
- Experience of managing large scale change / improvement programmes
- Experience of using digital programmes and platforms
- Experience of managing complex teams
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
