Hywel Dda University Health Board

Health Records Clerk

The closing date is 18 May 2025

Job summary

This is advertised as a Fixed Term/Secondment post until 26/05/2026 to meet service needs.If you are a Hywel Dda University Health Board employee and are applying for this post as a secondment, agreement for the secondment is needed from your current manager prior to application.

We are recruiting for a Health Records Clerk to be based in our Health Records Department in Prince Philip Hospital, Llanelli, Carmarthenshire.

For this role, previous experience is not required as on the job training will be provided. You will predominately begin your training in our Filing Library and then be exposed to other duties within the department, both on the Prince Philip Hospital and Dafen Industrial Estate sites.

Main duties of the job

The post holder will cover a range of duties including;

  • Filing and retrieving of patient records, locating, and providing patient records for all outpatient appointments, planned admissions and day case attendances.
  • Operation of a computerised patients administration system, including inputting and retrieval of data.
  • Arranging patients' hospital appointments via the appointment centre and general phone duties.
  • Scanning of records for a number of departments.

A flexible approach to the needs of the service is required and to undertake additional duties as and when required. The ability to work effectively as part of a team is vital.

Please get in touch with us by using the contact details below, to discuss the post in more detail or arrange an informal visit - we would be happy to meet with you!

About us

Hywel Dda University Health Board is the planner and provider of NHS healthcare services for people in Carmarthenshire, Ceredigion, Pembrokeshire and its bordering counties. Our 12,000 members of staff provide primary, community, in-hospital, mental health and learning disabilities services to almost 400,000 people across a quarter of the landmass of Wales. We do this in partnership with our three local authorities and public, private and third sector colleagues, including our volunteers, through:

Four main hospitals: Bronglais General in Aberystwyth, Glangwili General in Carmarthen, Prince Philip in Llanelli and Withybush General in Haverfordwest.

Five community hospitals: Amman Valley Hospital and Llandovery Hospital in Carmarthenshire, Tregaron Hospital in Ceredigion and Tenby and South Pembrokeshire Hospital Health and Social Care Resource Centre in Pembrokeshire.

Two integrated care centres (Aberaeron and Cardigan, Ceredigion).Community facilities, including:

48 General Practices (GP surgeries), 49 Dental Practices, 98 Community Pharmacies (chemists), 44 General Ophthalmic Practices (including eye health and low vision services), 38 sites providing mental health and learning disability services, care within your own homes.

Highly specialised and tertiary services commissioned by the Welsh Health Specialised Services Committee, a joint committee representing seven health boards across Wales.

Details

Date posted

08 May 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£23,970 a year per annum, pro rata

Contract

Fixed term

Duration

12 months

Working pattern

Full-time, Part-time

Reference number

100-AC133-0525

Job locations

Prince Philip Hospital

Dafen

Llanelli

SA14 8QF


Job description

Job responsibilities

You will be able to find a full job description and person specification attached within the supporting documents.

The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.

The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.

Interviews will be held on 28/05/2025.

Job description

Job responsibilities

You will be able to find a full job description and person specification attached within the supporting documents.

The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.

The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.

Interviews will be held on 28/05/2025.

Person Specification

Qualifications & Knowledge

Essential

  • Good Standard of Education to include Math's and English GCSE or demonstrable literacy and numeracy skills.
  • Understanding of the importance of confidentiality.
  • Knowledge of general administrative / office duties, including filing systems.

Other

Essential

  • Flexible to the needs of the service.

Desirable

  • Welsh Speaker (Level 1)

Experience

Essential

  • Computer literate.

Skills and Attributes

Essential

  • Organised approach to work and able to meet deadlines.
  • Enthusiastic and motivated.
  • Good attention to detail.
  • Good communication skills.
  • Able to work as part of a team.
Person Specification

Qualifications & Knowledge

Essential

  • Good Standard of Education to include Math's and English GCSE or demonstrable literacy and numeracy skills.
  • Understanding of the importance of confidentiality.
  • Knowledge of general administrative / office duties, including filing systems.

Other

Essential

  • Flexible to the needs of the service.

Desirable

  • Welsh Speaker (Level 1)

Experience

Essential

  • Computer literate.

Skills and Attributes

Essential

  • Organised approach to work and able to meet deadlines.
  • Enthusiastic and motivated.
  • Good attention to detail.
  • Good communication skills.
  • Able to work as part of a team.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Hywel Dda University Health Board

Address

Prince Philip Hospital

Dafen

Llanelli

SA14 8QF


Employer's website

https://hduhb.nhs.wales/ (Opens in a new tab)


Employer details

Employer name

Hywel Dda University Health Board

Address

Prince Philip Hospital

Dafen

Llanelli

SA14 8QF


Employer's website

https://hduhb.nhs.wales/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Health Records Supervisor

David Williams

david.williams7@wales.nhs.uk

03003036144

Details

Date posted

08 May 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£23,970 a year per annum, pro rata

Contract

Fixed term

Duration

12 months

Working pattern

Full-time, Part-time

Reference number

100-AC133-0525

Job locations

Prince Philip Hospital

Dafen

Llanelli

SA14 8QF


Supporting documents

Privacy notice

Hywel Dda University Health Board's privacy notice (opens in a new tab)