Job summary
An exiting opportunity has arisen for a General Office Assistant based in Glangwili General Hospital.
The post holder will be required to carry out General Office Administrative duties and provide a cashier service to patients, visitors and staff following standard financial procedures.
The post holder will be the main point of contact manning the reception dealing with patients, staff and visitors. From reimbursement of travelling claims, to receiving and processing money from other sources.
Receiving, recording and safe keeping of all lost property in the hospital.
Collecting, Counting, Receipting of cash on oracle system
Process Credit card payments. Bank at the end of the day via the terminal as and when used.
Main duties of the job
Main duties of the general office to be carried out as per standard financial procedures: -
Collection, counting and receipting of cash from vending machines, tills in dining room, shop. Counting and checking the cash for accuracy with members of staff in the various departments.
Issue change to catering department
Process credit card payments
Record all income on oracle system
Preparing all monies for banking. Counting cash, checking it for accuracy and packing it ready for collection by Securicor.
Deal with queries relating to patient travelling expenses.
Keep records and provide reports of income generated to send out to relevant departments.
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
About us
Hywel Dda University Health Board is the planner and provider of NHS healthcare services for people in Carmarthenshire, Ceredigion, Pembrokeshire and its bordering counties. Our 12,000 members of staff provide primary, community, in-hospital, mental health and learning disabilities services to almost 400,000 people across a quarter of the landmass of Wales. We do this in partnership with our three local authorities and public, private and third sector colleagues, including our volunteers, through:
Four main hospitals: Bronglais General in Aberystwyth, Glangwili General in Carmarthen, Prince Philip in Llanelli and Withybush General in Haverfordwest.
Five community hospitals: Amman Valley Hospital and Llandovery Hospital in Carmarthenshire, Tregaron Hospital in Ceredigion and Tenby and South Pembrokeshire Hospital Health and Social Care Resource Centre in Pembrokeshire.
Two integrated care centres (Aberaeron and Cardigan, Ceredigion).
Community facilities, including:
48 General Practices (GP surgeries), 49 Dental Practices, 98 Community Pharmacies (chemists), 44 General Ophthalmic Practices (including eye health and low vision services), 38 sites providing mental health and learning disability services, care within your own homes
Highly specialised and tertiary services commissioned by the Welsh Health Specialised Services Committee, a joint committee representing seven health boards across Wales.
Job description
Job responsibilities
You will be able to find a full job description and person specification attached within the supporting documents.
The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.
The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.
Interviews will be held on 27.05.25
Job description
Job responsibilities
You will be able to find a full job description and person specification attached within the supporting documents.
The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.
The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.
Interviews will be held on 27.05.25
Person Specification
Qualifications and Knowledge
Essential
- Excellent general education
- Educated to NVQ 3, A Level (or equivalent)
- ECDL or equivalent detailed knowledge of word processing/spreadsheet applications
- Understanding of Confidentiality
Desirable
- Educated to A-level standard (or equivalent)
- RSA qualification (or equivalent)
- Relevant Business Administration Qualification
- Knowledge of Myrddin Patient Administration System
- Knowledge of the benefit system
Experience
Essential
- Office/Administration experience
Desirable
- Experience of working within an NHS environment
- Money handling experience/ experience of financial procedures
- Reception experience
Language Skills
Desirable
Other
Essential
- Able to work flexibly to provide cover as necessary
Person Specification
Qualifications and Knowledge
Essential
- Excellent general education
- Educated to NVQ 3, A Level (or equivalent)
- ECDL or equivalent detailed knowledge of word processing/spreadsheet applications
- Understanding of Confidentiality
Desirable
- Educated to A-level standard (or equivalent)
- RSA qualification (or equivalent)
- Relevant Business Administration Qualification
- Knowledge of Myrddin Patient Administration System
- Knowledge of the benefit system
Experience
Essential
- Office/Administration experience
Desirable
- Experience of working within an NHS environment
- Money handling experience/ experience of financial procedures
- Reception experience
Language Skills
Desirable
Other
Essential
- Able to work flexibly to provide cover as necessary
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
