Job summary
The post holder will play a key role in leading and delivering the Health Board's Community Dental Service improvement work and management of service delivery.
The post holder will play a key role in leading and delivering the Health Board's Community Dental Service improvement work and management of service delivery. Provide leadership in service improvement and change management. Ensure delivery of care within defined care pathways. To work strategically across Dental Services Directorate and provide expert advice. To lead on performance and waiting list management within the service and report accordingly.
Main duties of the job
Providing leadership in developing and implementing service improvement in relation to the CDS key strategic improvement programmes.Providing a source of specialist expertise and advice on service improvement andchange management skills across the CDS and Health Board Dental Services. Working with other health and social care providers and with patients and families aspart of the clinical team to make sustainable change and improvement. Assisting multidisciplinary clinical dental teams in developing analytical and measurement skills to support service improvement. To provide professional leadership, management and advice within the CDS andDirectorate and to take professional responsibility for the designated clinical dental areas and services.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
About us
Hywel Dda University Health Board is the planner and provider of NHS healthcare services for people in Carmarthenshire, Ceredigion, Pembrokeshire and its bordering counties. Our 12,000 members of staff provide primary, community, in-hospital, mental health and learning disabilities services for around 384,000 people across a quarter of the landmass of Wales. We do this in partnership with our three local authorities and public, private and third sector colleagues, including our volunteers, through:
Four main hospitals: Bronglais General in Aberystwyth, Glangwili General in Carmarthen, Prince Philip in Llanelli and Withybush General in Haverfordwest;
Seven community hospitals: Amman Valley and Llandovery in Carmarthenshire; Tregaron, Aberaeron and Cardigan in Ceredigion; and Tenby and South Pembrokeshire Hospital Health and Social Care Resource Centre in Pembrokeshire;
47 general practices (6 of which are managed practices), 45 dental practices (including 4 orthodontic), 96 community pharmacies, 44 general ophthalmic practices (43 providing Eye Health Examination Wales and 34 low vision services) and 17 domiciliary only providers and 11 health centres;
Numerous locations providing mental health and learning disabilities services;
Highly specialised and tertiary services commissioned by the Welsh Health Specialised Services Committee, a joint committee representing seven health boards across Wales.
Job description
Job responsibilities
You will be able to find a full job description and person specification attached within the supporting documents.
The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.
The ability to communicate in Welsh isdesirablefor this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.
Interviews will be held on 11/10/2024
Job description
Job responsibilities
You will be able to find a full job description and person specification attached within the supporting documents.
The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.
The ability to communicate in Welsh isdesirablefor this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.
Interviews will be held on 11/10/2024
Person Specification
Qualifications and Knowledge
Essential
- Evidence of continuing professional development.
- Educated to MSc degree level or equivalent
- Appropriate management qualification or equivalent experience
- Service improvement management qualification or equivalent experience
Desirable
- NHS Service Improvement Qualification e.g. IQT/FISH
- Coaching qualification
- Oral Health Promotion qualification
Experience
Essential
- Expert knowledge and understanding of change management and service improvement methods
- Excellent knowledge of coaching, influencing and engaging techniques
- Significant experience in: - an operational/patient care management post within the NHS - Whole system change management experience / influencing policy development - Ability to lead successful change - Analysing performance and highly complex data and information and using this to deliver service targets and performance improvements - Working across organizational boundaries / multi-agency professional working
- Being an expert in and acting as lead for service improvement within and across organizations
- Presenting highly complex information to large internal and external groups in an understandable way
- Making decisions on a range of complex/highly complex project issues where there may be more than one course of action
- Effective management of: - Budget management - Operational/business planning - Waiting list management and contract monitoring
- Awareness and understanding of national policy concerning patient care and developments within the NHS
Desirable
- Experience of involving service users / carers in evaluation / planning of services
- Extensive experience of working in an NHS dental operational environment especially a Community Dental Service
- Evidence of successful operational leadership and effective involvement in service change management
- Project management skills
- Experience and involvement in IQT
Language Skills
Desirable
Person Specification
Qualifications and Knowledge
Essential
- Evidence of continuing professional development.
- Educated to MSc degree level or equivalent
- Appropriate management qualification or equivalent experience
- Service improvement management qualification or equivalent experience
Desirable
- NHS Service Improvement Qualification e.g. IQT/FISH
- Coaching qualification
- Oral Health Promotion qualification
Experience
Essential
- Expert knowledge and understanding of change management and service improvement methods
- Excellent knowledge of coaching, influencing and engaging techniques
- Significant experience in: - an operational/patient care management post within the NHS - Whole system change management experience / influencing policy development - Ability to lead successful change - Analysing performance and highly complex data and information and using this to deliver service targets and performance improvements - Working across organizational boundaries / multi-agency professional working
- Being an expert in and acting as lead for service improvement within and across organizations
- Presenting highly complex information to large internal and external groups in an understandable way
- Making decisions on a range of complex/highly complex project issues where there may be more than one course of action
- Effective management of: - Budget management - Operational/business planning - Waiting list management and contract monitoring
- Awareness and understanding of national policy concerning patient care and developments within the NHS
Desirable
- Experience of involving service users / carers in evaluation / planning of services
- Extensive experience of working in an NHS dental operational environment especially a Community Dental Service
- Evidence of successful operational leadership and effective involvement in service change management
- Project management skills
- Experience and involvement in IQT
Language Skills
Desirable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
