Soft Facilities Management Supervisor (Senior Porter)

Hywel Dda University Health Board

Information:

This job is now closed

Job summary

Hotel Services are currently looking to recruit individuals who would like to join a busy and committed department in providing portering services to cover all wards and departments. The successful candidates will play an integral role within the organisation.

We are seeking to appoint a Senior Porter to manage the on-site porters team at Withybush Hospital Haverfordwest

The Senior Porter will be responsible for on-site portering, front hall reception, security, mail and waste management.

Main duties of the job

The role will include rota planning, staff monitoring and supporting departmental performance targets in mandatory training and personal development.

The successful candidate will have excellent organisational skills, the ability to prioritise tasks and communicate effectively with the team and ensure services are maintained across the site.

A flexible approach to working hours is required. Hours of work average 37.5hrs per week over a 24 hour period including weekends and bank holidays. It may also be necessary to assist the team out of hours, during busy periods.

About us

Hywel Dda University Health Board is the planner and provider of NHS healthcare services for people in Carmarthenshire, Ceredigion, Pembrokeshire and its bordering counties. Our 11,000 members of staff provide primary, community, in-hospital, mental health and learning disabilities services for around 384,000 people across a quarter of the landmass of Wales. We do this in partnership with our three local authorities and public, private and third sector colleagues, including our volunteers, through:

Four main hospitals: Bronglais General in Aberystwyth, Glangwili General in Carmarthen, Prince Philip in Llanelli and Withybush General in Haverfordwest;

Seven community hospitals: Amman Valley and Llandovery in Carmarthenshire; Tregaron, Aberaeron and Cardigan in Ceredigion; and Tenby and South Pembrokeshire Hospital Health and Social Care Resource Centre in Pembrokeshire;

48 general practices (four of which are managed practices), 47 dental practices (including three orthodontic), 99 community pharmacies, 44 general ophthalmic practices (43 providing Eye Health Examination Wales and 34 low vision services) and 17 domiciliary only providers and 11 health centres;

Numerous locations providing mental health and learning disabilities services;

Highly specialised and tertiary services commissioned by the Welsh Health Specialised Services Committee, a joint committee representing seven health boards across Wales.

Date posted

17 June 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£23,159 to £24,701 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

100-EA021-0624

Job locations

Withybush General Hospital

Fishguard Road

Haverfordwest

SA61 2PZ


Job description

Job responsibilities

You will be able to find a full job description and person specification attached within the supporting documents.

The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.

The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.

Interviews will be held on 01/07/2024

Job description

Job responsibilities

You will be able to find a full job description and person specification attached within the supporting documents.

The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.

The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.

Interviews will be held on 01/07/2024

Person Specification

Qualifications and Knowledge

Essential

  • Good level of general education
  • ILM Level 2 Certificate in Team Leading or equivalent
  • Level 2 Food Safety Award
  • Health & Safety, COSHH, Moving and Handling, and HACCP knowledge

Desirable

  • ILM Level 3 Award in First Line Management or equivalent
  • Coaching/Training Certificate
  • Supervisory Training
  • IOSH Certificate

Experience

Essential

  • Experience of dealing with general public
  • Supervisory/team leading experience

Desirable

  • Supervisory/team leading experience
  • Supervisory experience in similar establishment
  • Experience of portering duties

Language Skills

Desirable

  • Welsh Speaker (Level 1)
Person Specification

Qualifications and Knowledge

Essential

  • Good level of general education
  • ILM Level 2 Certificate in Team Leading or equivalent
  • Level 2 Food Safety Award
  • Health & Safety, COSHH, Moving and Handling, and HACCP knowledge

Desirable

  • ILM Level 3 Award in First Line Management or equivalent
  • Coaching/Training Certificate
  • Supervisory Training
  • IOSH Certificate

Experience

Essential

  • Experience of dealing with general public
  • Supervisory/team leading experience

Desirable

  • Supervisory/team leading experience
  • Supervisory experience in similar establishment
  • Experience of portering duties

Language Skills

Desirable

  • Welsh Speaker (Level 1)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Hywel Dda University Health Board

Address

Withybush General Hospital

Fishguard Road

Haverfordwest

SA61 2PZ


Employer's website

https://hduhb.nhs.wales/ (Opens in a new tab)


Employer details

Employer name

Hywel Dda University Health Board

Address

Withybush General Hospital

Fishguard Road

Haverfordwest

SA61 2PZ


Employer's website

https://hduhb.nhs.wales/ (Opens in a new tab)


For questions about the job, contact:

Soft Facilities Officer

Melanie Briggs

Melanie.briggs@wales.nhs.uk

01437774273

Date posted

17 June 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£23,159 to £24,701 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

100-EA021-0624

Job locations

Withybush General Hospital

Fishguard Road

Haverfordwest

SA61 2PZ


Supporting documents

Privacy notice

Hywel Dda University Health Board's privacy notice (opens in a new tab)