Clinical Secretary - Women and Children’s Services

Job summary

Applications are invited from efficient and suitably qualified individuals for the post of a permanent Clinical Secretary within the Women & Children's Directorate based in Teilo Ward, Glangwili Hospital, Dolgwili Road, Carmarthen.Working 37.5 hours per week , the successful candidate will be required to support the delivery of a comprehensive and quality secretarial service to Consultants and their staff as well as supporting the team.You will undertake audio transcription, and the typing of highly sensitive letters and reports, maintaining confidentiality at all times in addition to operation of the Health Board's patient database system. Experience of Microsoft Word, Excel, and E-Mail, coupled with proven secretarial skills and previous experience of medical terminology would be required.

You will support the department medical secretaries in providing a comprehensive secretarial and administrative support service to the clinical staff within the Service.

Main duties of the job

The post holder will be responsible for maintaining records both manually and on a computerised system and demonstrate the ability to handle sensitive and confidential patient information i.e. clinical letters, investigations and results.

Provide cover in the event of any medical secretary being absent.The role may involve travelling and working at alternative Health Board localities should the need arise in order to ensure continuous support to service delivery.Support data input onto the Child Health system if requiredResponsible for the ordering of stationery and supplies using the Oracle system.Provide a medical secretarial service to the clinical staff within the service which will include audio typing transcription of clinical information.Responsible for accurate filing, both physically and electronically, of patient information in a timely manner.Be a point of contact via the telephone for queries, using initiative, and judgement on necessary action to be taken, and dealing sensitively with distressed/angry callers.Liaise in a professional manner with patients, relatives, carers, colleagues, clinicians, GP's and other professionals.Notify relevant departments of changes to Outpatients clinic lists and if necessary take an active part in reallocation of clinics in conjunction with colleagues.

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

About us

Hywel Dda University Health Board is the planner and provider of NHS healthcare services for people in Carmarthenshire, Ceredigion, Pembrokeshire and its bordering counties. Our 11,000 members of staff provide primary, community, in-hospital, mental health and learning disabilities services for around 384,000 people across a quarter of the landmass of Wales. We do this in partnership with our three local authorities and public, private and third sector colleagues, including our volunteers, through:

Four main hospitals: Bronglais General in Aberystwyth, Glangwili General in Carmarthen, Prince Philip in Llanelli and Withybush General in Haverfordwest;

Seven community hospitals: Amman Valley and Llandovery in Carmarthenshire; Tregaron, Aberaeron and Cardigan in Ceredigion; and Tenby and South Pembrokeshire Hospital Health and Social Care Resource Centre in Pembrokeshire;

48 general practices (four of which are managed practices), 47 dental practices (including three orthodontic), 99 community pharmacies, 44 general ophthalmic practices (43 providing Eye Health Examination Wales and 34 low vision services) and 17 domiciliary only providers and 11 health centres;

Numerous locations providing mental health and learning disabilities services;

Highly specialised and tertiary services commissioned by the Welsh Health Specialised Services Committee, a joint committee representing seven health boards across Wales.