Job summary
If you are passionate about putting the voice of patients and the public at the heart of local NHS care, we have an exciting opportunity for you to join our team as Engagement Officer.
This post is fixed term for 6 Months due to Maternity Cover
This will include planning and delivering a wide range of engagement activities including face-to-face and online, surveys and focus groups, social media and public events, and much more besides.
Main duties of the job
The Engagement Officer role will be responsible for supporting the Engagement Manager and the Assistant Director (Engagement and Communication) in the development and implementation of the Engagement Strategy and plan across the Health Board to ensure successful engagement with our key stakeholders including the public, patients, and staff to support the delivery of the Health Board's strategic change programme.
You will support the development of the interface between the Health Board, patients, and members of the public.
You will develop and facilitate communications between the Health Board, other agencies, and members of the public in the Health Board area.
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
About us
Being the smallest Heath Board in Wales means that you won't get lost in the crowd. Everybody at Powys Teaching Health Board is valued for the contribution they make to our varied and diverse portfolio of community-based services. Together, we can continue to make a real difference to our patients and build on our unrivalled reputation.
As a supportive and progressive employer, we actively encourage you to carve out a career with us, through a range of development pathways. We're also lucky enough to be situated in one of the most beautiful rural counties in Britain, let alone Wales! Achieving a healthy 'life work' balance is essential, and something we recognise by prioritising your well-being.
To start your journey with us, and to learn more about what we can offer you please visit: https://pthb.nhs.wales/working-for-us/. There you will find information about our benefits and values, read staff experiences and more about what our beautiful county has to offer.
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Person Specification
Qualification / Knowledge
Essential
- Degree level qualification in PR/Marketing/Communications/ Engagement or equivalent experience
- Knowledge, understanding and application of Equal Opportunities
- Level 1 - Welsh Language ability (Can show linguistic courtesy by opening and closing a conversation; can give, and receive personal details; can say place names/ first names or Welsh signs correctly)
Desirable
- Level 3 or higher Welsh Language ability (can converse partly in Welsh and describe people and locations)
Experience
Essential
- Experience of undertaking or being involved in consultation exercises and ability to produce and distribute public information
- Relevant experience as an Engagement / Communications Officer to involve support to major change programmes
- Experience of internal communications and social media design and implementation
- Experience of establishing systems and process to ensure effective recording, monitoring and evaluation of engagement activities
Desirable
- Experience of working in the NHS or public sector environment and of working with senior staff, clinical teams and partners including CHC and patient forums
Aptitude and Abilities
Essential
- Understanding of the role of communications via digital channels in an organisation
- Excellent IT, web and social media and presentation skills
- Demonstrable commitment to personal development
- Evidence of political awareness and sensitivity to the high profile of the Health Board
Values
Essential
Other
Essential
- Ability to travel to visit locations across the organisation, Powys wide and occasionally across Wales and to neighbouring providers in England
Person Specification
Qualification / Knowledge
Essential
- Degree level qualification in PR/Marketing/Communications/ Engagement or equivalent experience
- Knowledge, understanding and application of Equal Opportunities
- Level 1 - Welsh Language ability (Can show linguistic courtesy by opening and closing a conversation; can give, and receive personal details; can say place names/ first names or Welsh signs correctly)
Desirable
- Level 3 or higher Welsh Language ability (can converse partly in Welsh and describe people and locations)
Experience
Essential
- Experience of undertaking or being involved in consultation exercises and ability to produce and distribute public information
- Relevant experience as an Engagement / Communications Officer to involve support to major change programmes
- Experience of internal communications and social media design and implementation
- Experience of establishing systems and process to ensure effective recording, monitoring and evaluation of engagement activities
Desirable
- Experience of working in the NHS or public sector environment and of working with senior staff, clinical teams and partners including CHC and patient forums
Aptitude and Abilities
Essential
- Understanding of the role of communications via digital channels in an organisation
- Excellent IT, web and social media and presentation skills
- Demonstrable commitment to personal development
- Evidence of political awareness and sensitivity to the high profile of the Health Board
Values
Essential
Other
Essential
- Ability to travel to visit locations across the organisation, Powys wide and occasionally across Wales and to neighbouring providers in England
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
