Job summary
This busy service is seeking an enthusiastic, motivated person who can offer excellent administrative support to assist in the smooth running of the endoscopy booking office.
The endoscopy administrator support officer will have responsibility for administrative duties within the endoscopy booking office and will work alongside clinical colleagues in a dynamic, fast paced environment. The post holder will also be responsible for ensuring an optimum level of efficient clerical support to assist waiting list management.
This role is part time and the base is Breconshire War Memorial Hospital.
Main duties of the job
The aim of the job role is to deliver and maintain an administrative service within endoscopy and to all its users; patients, relatives and colleagues. You will be responsible for ensuring that all referrals are booked on our patient administration system and diagnostic endoscopic procedures are booked /scheduled by ensuring targets are met (including the cancer pathway), deal with telephone enquiries, send appointment letters with endoscopy pre-procedure leaflets, cache up endoscopy sessions and prepare show notes for the endoscopists with i.e. results or patient queries. You will also require to undertake audio typing.
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
About us
Being the smallest Heath Board in Wales means that you won't get lost in the crowd. Everybody at Powys Teaching Health Board is valued for the contribution they make to our varied and diverse portfolio of community-based services. Together, we can continue to make a real difference to our patients and build on our unrivalled reputation.
As a supportive and progressive employer, we actively encourage you to carve out a career with us, through a range of development pathways. We're also lucky enough to be situated in one of the most beautiful rural counties in Britain, let alone Wales! Achieving a healthy 'life work' balance is essential, and something we recognise by prioritising your well-being.
To start your journey with us, and to learn more about what we can offer you please visit: https://pthb.nhs.wales/working-for-us/. There you will find information about our benefits and values, read staff experiences and more about what our beautiful county has to offer.
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Person Specification
Qualifications and/or Knowledge
Essential
- NVQ 3 or equivalent qualification or relevant experience
- Experience of using computerbased management information systems
- Experience and an ability to prepare detailed reports
- Experience of using Microsoft Office software
Desirable
- Experience of working in an environment where both tact and diplomacy has had to be used
- Knowledge of the structure and operation of the Health Board
Values
Essential
- Communicate and build effective working relationships with colleagues at all levels both internally and externally
Experience
Essential
- Advanced Keyboard Skills equivalent to RSA 2/3
- An excellent communicator at all levels within and outside an organisation including an ability to communicate effectively with patients and members of the public
Desirable
- Ability to write / speak Welsh
Other
Essential
- Flexible approach to work
Aptitude & Abilities
Essential
- Excellent verbal and written communication skills
- Ability to identify, prioritise and work to short deadlines
- Able to work without supervision to achieve the objectives of the post
- Ability to design and layout reports, forms and other documents to a high quality and appropriate format
- Ability to take accurate minutes
- Ability to collate and undertake a basic analysis of data
- Ability to prepare information for meetings and seminars
- Ability to communicate clearly and succinctly, both orally and written
Desirable
- An understanding of the Data Protection Act particularly in relation to confidentiality Welsh Speaker
- Welsh Speaker
Person Specification
Qualifications and/or Knowledge
Essential
- NVQ 3 or equivalent qualification or relevant experience
- Experience of using computerbased management information systems
- Experience and an ability to prepare detailed reports
- Experience of using Microsoft Office software
Desirable
- Experience of working in an environment where both tact and diplomacy has had to be used
- Knowledge of the structure and operation of the Health Board
Values
Essential
- Communicate and build effective working relationships with colleagues at all levels both internally and externally
Experience
Essential
- Advanced Keyboard Skills equivalent to RSA 2/3
- An excellent communicator at all levels within and outside an organisation including an ability to communicate effectively with patients and members of the public
Desirable
- Ability to write / speak Welsh
Other
Essential
- Flexible approach to work
Aptitude & Abilities
Essential
- Excellent verbal and written communication skills
- Ability to identify, prioritise and work to short deadlines
- Able to work without supervision to achieve the objectives of the post
- Ability to design and layout reports, forms and other documents to a high quality and appropriate format
- Ability to take accurate minutes
- Ability to collate and undertake a basic analysis of data
- Ability to prepare information for meetings and seminars
- Ability to communicate clearly and succinctly, both orally and written
Desirable
- An understanding of the Data Protection Act particularly in relation to confidentiality Welsh Speaker
- Welsh Speaker
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
