Job summary
We are looking for enthusiastic Band 2 Ward Clerk to work in our Day Surgery & Endoscopy Unit at Breconshire War Memorial Hospital. The Ward Clerk role is to act as a receptionist and first line contact for patients, relatives and visitors to the department. They will perform clerical and general office duties and will be responsible for the management of case notes for our elective day surgery and endoscopy patients.
Excellent communication skills are required and where we receive a high volume of applications for a post, we may bring the closing date forward. You are therefore advised to submit your completed application as early as possible to avoid disappointment.
Main duties of the job
Provide comprehensive administrative support to the Day Surgery and Endoscopy Unit, acting as the first point of contact for patients, visitors, and contractors.
Key responsibilities include managing Reception duties, preparing and maintaining accurate patient records, retrieving and filing notes, handling telephone and face-to-face enquiries, and ensuring confidentiality in line with Powys Teaching Health Board policies and procedures.
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply
About us
Being the smallest Heath Board in Wales means that you won't get lost in the crowd. Everybody at Powys Teaching Health Board is valued for the contribution they make to our varied and diverse portfolio of community-based services. Together, we can continue to make a real difference to our patients and build on our unrivalled reputation.
As a supportive and progressive employer, we actively encourage you to carve out a career with us, through a range of development pathways. We're also lucky enough to be situated in one of the most beautiful rural counties in Britain, let alone Wales! Achieving a healthy 'life work' balance is essential, and something we recognise by prioritising your well-being.
To start your journey with us, and to learn more about what we can offer you please visit: https://pthb.nhs.wales/working-for-us/. There you will find information about our benefits and values, read staff experiences and more about what our beautiful county has to offer.
Applicants are invited to apply in Welsh, any application submitted in Welsh will not be treated less favourably than an application made in English.
Job description
Job responsibilities
You will be able to find a full job description and person specification attached within the supporting documents.
Job description
Job responsibilities
You will be able to find a full job description and person specification attached within the supporting documents.
Person Specification
Qualifications and/or Knowledge
Essential
- Education to GCSE level
- Proficient in using Microsoft Office applications (e.g., Word, Excel, Outlook) to perform administrative tasks accurately and efficiently
Desirable
- Familiarity with the Health Board WPAS System
Experience
Essential
- Previous clerical/office experience
Desirable
- Experience of working in a Day Surgery / Endoscopy environment or experience of working within a hospital environment
Aptitude & Abilities
Essential
- Organised
- Adaptable & flexible
- Good interpersonal and communication skills
- Confidentiality & diplomacy
- Being able to determine priorities
- Working to tight deadlines
- Able to work on own initiative or part of a team
Desirable
- Some ability to speak, read and/or write Welsh, or an eagerness to learn
Other
Essential
- Be able to show compassion
Person Specification
Qualifications and/or Knowledge
Essential
- Education to GCSE level
- Proficient in using Microsoft Office applications (e.g., Word, Excel, Outlook) to perform administrative tasks accurately and efficiently
Desirable
- Familiarity with the Health Board WPAS System
Experience
Essential
- Previous clerical/office experience
Desirable
- Experience of working in a Day Surgery / Endoscopy environment or experience of working within a hospital environment
Aptitude & Abilities
Essential
- Organised
- Adaptable & flexible
- Good interpersonal and communication skills
- Confidentiality & diplomacy
- Being able to determine priorities
- Working to tight deadlines
- Able to work on own initiative or part of a team
Desirable
- Some ability to speak, read and/or write Welsh, or an eagerness to learn
Other
Essential
- Be able to show compassion
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
