Job summary
We are seeking an Administration Support Officer to work in the MH/LD CHC Team within PTHB. This is a dynamic work environment and so the successful applicant will be flexible, organised, work with a high degree of accuracy and have a keen eye for detail.
Main duties of the job
Provide a comprehensive clerical and administrative support service.
Communicate and exchange complex, sensitive information across the organisation both internally and externally, utilising positive interpersonal and communication skills with the ability to handle confidential and sensitive information.
Provide a range of clerical and administrative service as directed, including receipting and processing invoices and database management.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
About us
Being the smallest Heath Board in Wales means that you won't get lost in the crowd. Everybody at Powys Teaching Health Board is valued for the contribution they make to our varied and diverse portfolio of community-based services. Together, we can continue to make a real difference to our patients and build on our unrivalled reputation.
As a supportive and progressive employer, we actively encourage you to carve out a career with us, through a range of development pathways. We're also lucky enough to be situated in one of the most beautiful rural counties in Britain, let alone Wales! Achieving a healthy 'life work' balance is essential, and something we recognise by prioritising your well-being.
To start your journey with us, and to learn more about what we can offer you please visit: https://pthb.nhs.wales/working-for-us/. There you will find information about our benefits and values, read staff experiences and more about what our beautiful county has to offer.
Job description
Job responsibilities
Person Specification
Qualifications and Knowledge
Essential
NVQ 3 or equivalent qualification or relevant experience
Experience of using computer-based management information systems
Experience and an ability to prepare detailed reports
Experience of using computer software programmes
Desirable
Experience of working in an environment where both tact and diplomacy has had to be used
Knowledge of the structure and operation of the Health Board
Experience
Essential
Advanced Keyboard Skills equivalent to RSA 2/3
Excellent communicator at all levels within and outside an organisation including an ability to communicate effectively with patients and members of the public.
Skills and Attributes
Essential
Demonstrate PTHB Values
Excellent verbal and written communication skills
Identify, prioritise and work to short deadlines
Work without supervision to achieve the objectives of the post
Design and layout reports, forms and other documents to a high quality and appropriate format
Take accurate minutes
Collate and undertake a basic analysis of data
Prepare information for meetings and seminars
Communicate clearly and succinctly, both orally and written
Desirable
Welsh Speaker (Level 1)
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Job description
Job responsibilities
Person Specification
Qualifications and Knowledge
Essential
NVQ 3 or equivalent qualification or relevant experience
Experience of using computer-based management information systems
Experience and an ability to prepare detailed reports
Experience of using computer software programmes
Desirable
Experience of working in an environment where both tact and diplomacy has had to be used
Knowledge of the structure and operation of the Health Board
Experience
Essential
Advanced Keyboard Skills equivalent to RSA 2/3
Excellent communicator at all levels within and outside an organisation including an ability to communicate effectively with patients and members of the public.
Skills and Attributes
Essential
Demonstrate PTHB Values
Excellent verbal and written communication skills
Identify, prioritise and work to short deadlines
Work without supervision to achieve the objectives of the post
Design and layout reports, forms and other documents to a high quality and appropriate format
Take accurate minutes
Collate and undertake a basic analysis of data
Prepare information for meetings and seminars
Communicate clearly and succinctly, both orally and written
Desirable
Welsh Speaker (Level 1)
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Person Specification
Qualifications and Knowledge
Essential
- NVQ 3 or equivalent qualification or relevant experience
- Experience of using computer-based management information systems
- Experience and an ability to prepare detailed reports
- Experience of using computer software programmes
Desirable
- Experience of working in an environment where both tact and diplomacy has had to be used
- Knowledge of the structure and operation of the Health Board
Experience
Essential
- Advanced Keyboard Skills equivalent to RSA 2/3
- Excellent communicator at all levels within and outside an organisation including an ability to communicate effectively with patients and members of the public both written and verbally
Skills and Attributes
Essential
- Identify, prioritise and work to short deadlines
- Work without supervision to achieve the objectives for the post
- Design and layout reports, forms and other documents to high quality and appropriate format
- Take accurate minutes
- Collate and undertake a basic analysis of data
- Prepare information for meeting and seminars
- Communicate clearly and succinctly, both orally and written
Desirable
Other
Essential
- Able to work hours flexibly
- An understanding of the Data Protection Act particularly in
Person Specification
Qualifications and Knowledge
Essential
- NVQ 3 or equivalent qualification or relevant experience
- Experience of using computer-based management information systems
- Experience and an ability to prepare detailed reports
- Experience of using computer software programmes
Desirable
- Experience of working in an environment where both tact and diplomacy has had to be used
- Knowledge of the structure and operation of the Health Board
Experience
Essential
- Advanced Keyboard Skills equivalent to RSA 2/3
- Excellent communicator at all levels within and outside an organisation including an ability to communicate effectively with patients and members of the public both written and verbally
Skills and Attributes
Essential
- Identify, prioritise and work to short deadlines
- Work without supervision to achieve the objectives for the post
- Design and layout reports, forms and other documents to high quality and appropriate format
- Take accurate minutes
- Collate and undertake a basic analysis of data
- Prepare information for meeting and seminars
- Communicate clearly and succinctly, both orally and written
Desirable
Other
Essential
- Able to work hours flexibly
- An understanding of the Data Protection Act particularly in
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
