Job summary
An opportunity has arisen in the Integrated Autism and ADHD Service within Powys Teaching Health Board.
This is an exciting, busy and challenging time and we are looking for a dynamic and enthusiastic Administrator to work within the team to act as a single point of receipt for all referrals (including self-referral). Expected to follow appropriate systems, policies and procedures whilst ensuring efficient and accurate recording of data. Excellent ICT/typing skills are paramount, and timely and skilled communication is essential to ensure service user experience is always satisfactory.
The post requires attention to detail, enthusiasm, flexibility and resilience to work with a developing forward-thinking service. The ability to communicate effectively and build rapport and effective relationships at all levels is essential.
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
Main duties of the job
Contribute and provide administrative support to the development of the IAAS which will include assessment and diagnostic developments, pre and post diagnostic support as well as transitional issues. The post holder will work with key partner agencies across Powys.
The role will encompass comprehensive and confidential administrative support for a newly developed multi-disciplinary service supporting individuals with neurological conditions and their families.
About us
Being the smallest Heath Board in Wales means that you won't get lost in the crowd. Everybody at Powys Teaching Health Board is valued for the contribution they make to our varied and diverse portfolio of community-based services. Together, we can continue to make a real difference to our patients and build on our unrivalled reputation.
As a supportive and progressive employer, we actively encourage you to carve out a career with us, through a range of development pathways. We're also lucky enough to be situated in one of the most beautiful rural counties in Britain, let alone Wales! Achieving a healthy 'life work' balance is essential, and something we recognise by prioritising your well-being.
To start your journey with us, and to learn more about what we can offer you please visit: https://pthb.nhs.wales/working-for-us/. There you will find information about our benefits and values, read staff experiences and more about what our beautiful county has to offer.
Job description
Job responsibilities
Supporting all administrative needs of the IAAS. General clerical dutiesappropriate to the role to include reception, photocopying, ordering, reportingfaults, filing, booking appointments, faxing, scanning, dealing with post.
Routine typing/audio typing of clinical correspondence.
Develop systems and templates to support and organise IAAS activity includingscheduling of appointments.
Liaising with service users and families, General Practitioners (GPs) and otherreferrers plus multi-disciplinary professionals to provide integrated assessment,diagnosis, support, and care. Work in accordance with IAAS pathways andprocesses whilst adhering to PTHB polices and procedures at all times.
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click "Apply now" to view on Trac.
Job description
Job responsibilities
Supporting all administrative needs of the IAAS. General clerical dutiesappropriate to the role to include reception, photocopying, ordering, reportingfaults, filing, booking appointments, faxing, scanning, dealing with post.
Routine typing/audio typing of clinical correspondence.
Develop systems and templates to support and organise IAAS activity includingscheduling of appointments.
Liaising with service users and families, General Practitioners (GPs) and otherreferrers plus multi-disciplinary professionals to provide integrated assessment,diagnosis, support, and care. Work in accordance with IAAS pathways andprocesses whilst adhering to PTHB polices and procedures at all times.
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click "Apply now" to view on Trac.
Person Specification
Qualifications and/or Knowledge
Essential
- Advanced knowledge of MS Office based application inc Excel, Outlook, and Word
- Setting up new systems and procedures (electronic and manual)
Experience
Essential
- Working in an administrative capacity
- Excellent communication and interpersonal skills, both verbally and in written form with amenable telephone manner
- Work on own initiative and as part of a team
Aptitude and Abilities
Essential
- Proficient in organizing and prioritising own workload
- Confident to liaise with a range of colleagues at all levels, internal & external
Other
Essential
- Able to work & travel across several PTHB sites as required
Person Specification
Qualifications and/or Knowledge
Essential
- Advanced knowledge of MS Office based application inc Excel, Outlook, and Word
- Setting up new systems and procedures (electronic and manual)
Experience
Essential
- Working in an administrative capacity
- Excellent communication and interpersonal skills, both verbally and in written form with amenable telephone manner
- Work on own initiative and as part of a team
Aptitude and Abilities
Essential
- Proficient in organizing and prioritising own workload
- Confident to liaise with a range of colleagues at all levels, internal & external
Other
Essential
- Able to work & travel across several PTHB sites as required
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
