Service Planning Manager

Powys Teaching Health Board

The closing date is 15 May 2025

Job summary

THIS POST IS FIXED TERM/SECONDMENT UNTIL 31-MAR-2026 DUE TO FUNDING

IF YOU ARE INTERESTED IN APPLYING FOR THE SECONDMENT POSITION, YOU MUST OBTAIN PERMISSION FROM YOUR CURRENT LINE MANAGER PRIOR TO APPLYING FOR THIS POST.

As a Service Planning Manager working within a high profile programmeteam with freedom to act, the post holder will play a key role in leading the service planning requirements to deliver a new transformational model of care in north Powys. This programme will act as a flagship to theimplementation of a 'seamless new model of care' under the 'A HealthierWales: Our Plan For Health and Social Care', and will require the post holder to stay informed about and contribute to communities of learning about these new models of care as they develop across Wales

Main duties of the job

The post holder will require a level of freedom to act, to enable agiledecision making and actions they will be expected to interpret nationalpolicy and guidance for health and social care. This role will operate in acomplex environment working across health, social care andmultiagency organisations to ensure the implementation of national andlocal policy across directorates via the delivery of a new integrated model in health and social care in north Powys. The post holder will be responsible for analysis of detailed, complex datasets and be able to undertake research in relation to national and local evidence base to make judgements on how to effectively deliver the new model of care at both a strategic and directorate level.

About us

Being the smallest Heath Board in Wales means that you won't get lost in the crowd. Everybody at Powys Teaching Health Board is valued for the contribution they make to our varied and diverse portfolio of community-based services. Together, we can continue to make a real difference to our patients and build on our unrivalled reputation.

As a supportive and progressive employer, we actively encourage you to carve out a career with us, through a range of development pathways. We're also lucky enough to be situated in one of the most beautiful rural counties in Britain, let alone Wales! Achieving a healthy 'life work' balance is essential, and something we recognise by prioritising your well-being.

To start your journey with us, and to learn more about what we can offer you please visit: https://pthb.nhs.wales/working-for-us/. There you will find information about our benefits and values, read staff experiences and more about what our beautiful county has to offer.

Date posted

01 May 2025

Pay scheme

Agenda for change

Band

Band 8a

Salary

£54,550 to £61,412 a year per annum

Contract

Fixed term

Duration

11 months

Working pattern

Full-time

Reference number

070-AC047-0525

Job locations

Office 1

7 Ladywell House Park Street

Newtown

SY16 1AF


Job description

Job responsibilities

The role will involve working with clinicians, managers, staff, professionals, partners and other key stakeholders across health, social care and multiagencies to deliver a new model of care across north Powys.

This will include: Undertake mapping of existing services and development of a detailedrobust case for change required as part of the business casedevelopment. Leading on the development of new models of care, service plans/specifications and pathways in conjunction with health and careprofessionals, based on an agreed planning framework, nationalguidance and legislation, Powys Health and Care Strategy and AreaPlan and local population needs and intelligence. A significant amount of engagement and communication messaging.The post holder will work with the Programme Lead and work stream leads to provide leadership and expertise in technical planning to delivertransformational change and capital business case development of circa£60m for north Powys.The post holder will play a key role in capital business case developmentfrom strategic outline business to full business case (FBC) for a proposednew health and care facility. They will also be required to take a lead role on the development of other Local Authority and Health Board plans andbusiness cases to support the broader implementation of the new model of care. There will be a specific need to support local planning within the Newtown area. This will involve a high level of engagement with the community, service users and other key stakeholders to support the development of a Community Wellbeing Hub and Rural Regional Centre.The post holder will be at the forefront of a dynamic and high profileprogramme. This will involve the post holder making a significantcontribution to all facets of health service technical planning.

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

Job description

Job responsibilities

The role will involve working with clinicians, managers, staff, professionals, partners and other key stakeholders across health, social care and multiagencies to deliver a new model of care across north Powys.

This will include: Undertake mapping of existing services and development of a detailedrobust case for change required as part of the business casedevelopment. Leading on the development of new models of care, service plans/specifications and pathways in conjunction with health and careprofessionals, based on an agreed planning framework, nationalguidance and legislation, Powys Health and Care Strategy and AreaPlan and local population needs and intelligence. A significant amount of engagement and communication messaging.The post holder will work with the Programme Lead and work stream leads to provide leadership and expertise in technical planning to delivertransformational change and capital business case development of circa£60m for north Powys.The post holder will play a key role in capital business case developmentfrom strategic outline business to full business case (FBC) for a proposednew health and care facility. They will also be required to take a lead role on the development of other Local Authority and Health Board plans andbusiness cases to support the broader implementation of the new model of care. There will be a specific need to support local planning within the Newtown area. This will involve a high level of engagement with the community, service users and other key stakeholders to support the development of a Community Wellbeing Hub and Rural Regional Centre.The post holder will be at the forefront of a dynamic and high profileprogramme. This will involve the post holder making a significantcontribution to all facets of health service technical planning.

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

Person Specification

Qualifications and/or Knowledge

Essential

  • Masters degree level qualification in business / management or equivalent demonstrable experience
  • Significant experience of working at a senior management level and with clinicians and other health and social care professionals
  • Project Management qualification
  • Significant knowledge of technical service planning and leading edge service development in health and social care and the ability to use that knowledge to influence planning for services in Powys
  • Significant experience of hands on delivery and management of complex full lifecycle projects or service development, ideally within the NHS or a public sector organisation

Desirable

  • Prince II Practitioner/ Managing Successful Programmes Practitioner or equivalent training
  • IQT Bronze Award training
  • IQT Silver Award training
  • Registered Health or Social Care professional

Experience

Essential

  • Experience of developing technical planning products to support transformational change in the NHS or public sector
  • Proven work record of consistently achieving high standards and delivering objectives and priorities
  • Comprehensive knowledge of Microsoft Office
  • Evidence of designing, implementing and maintaining office document control systems
  • Excellent analytical and problem solving skills with ability to analyse, interpret and resolve issues
  • Logical and analytical approach required when designing a new solution
  • Evidence of compiling and producing high quality professional written reports, production of business cases, service plans and strategies
  • Experience of working with staff to implement service improvements
  • Experience of leading a team
  • Understanding of key NHS targets and current priorities within NHS Wales
  • Experience of assimilating information, undertaking complex analyses from a wide range of sources
  • Experience of developing detailed service specifications and pathways in conjunction with clinicians and professionals
  • Experience of developing case for change documentation underpinned by a robust evidence base
  • Experience of investigating various options and undertaking options appraisals
  • Experience of developing capital business cases, including strategic outline case, outline business case and full business case
  • Experience of developing accommodation and facilities schedules

Desirable

  • Demonstrable experience in managing complex projects using a robust methodology
  • Experience of working within Welsh Government guidance for engagement and consultation on changes to health services
  • Experience of working on joint initiatives across health, social care and third sector

Aptitude and Abilities

Essential

  • Evidence of taking an innovative approach to problem solving
  • Be able to demonstrate tact and diplomacy when working with others
  • Ability to work with colleagues from across service areas and departments, including external consultants
  • Evidence of undertaking presentations to groups
  • Ability to work under pressure to tight deadlines and prioritise workload
  • Ability to 'think on ones feet' and respond to many differing pressures
  • Minute taking skills; strong report writing and document presentation skills
  • Proven work record of consistently achieving high standard and delivering objectives and priorities
  • Ability to negotiate with staff and other partners and motivate stakeholders to deliver service improvement
  • Ability to plan multiple concurrent activities, prioritise resource and manage any project team members allocated, to ensure that objectives are met
  • Confident communicator, able to establish relationships with staff at all levels and to work with external stakeholders
  • Ability to convey new requirements containing complex information to both technical and non-technical staff/ partners/stakeholders including presentations to large groups
  • Report presentation skills, including desk top publishing skills
  • Strong administrative and planning skills, able to plan effectively against deadlines in order to produce timely outputs and deliverables
  • Ability to prioritise work and perform within a pressured environment
  • Able to act independently and on own initiative
  • Ability to deal with confidential issues in a professional and sensitive manner
  • Proactive and delivers to timescales
  • Evidence of attention to detail and high levels of accuracy in managing and manipulating data sets

Desirable

  • Ability to speak Welsh

Values

Essential

  • Communication: Developed verbal and written communication / negotiating skills
  • Empathy: Ability to show empathy with colleagues and stakeholders
  • Knowledge, understanding and application of equal opportunities
  • Evidence of political awareness and sensitivity to the high profile of the Health Board

Other

Essential

  • Ability to travel within and outside of Powys
  • Ability to work flexibly, attending meetings and events outside normal working hours as required
Person Specification

Qualifications and/or Knowledge

Essential

  • Masters degree level qualification in business / management or equivalent demonstrable experience
  • Significant experience of working at a senior management level and with clinicians and other health and social care professionals
  • Project Management qualification
  • Significant knowledge of technical service planning and leading edge service development in health and social care and the ability to use that knowledge to influence planning for services in Powys
  • Significant experience of hands on delivery and management of complex full lifecycle projects or service development, ideally within the NHS or a public sector organisation

Desirable

  • Prince II Practitioner/ Managing Successful Programmes Practitioner or equivalent training
  • IQT Bronze Award training
  • IQT Silver Award training
  • Registered Health or Social Care professional

Experience

Essential

  • Experience of developing technical planning products to support transformational change in the NHS or public sector
  • Proven work record of consistently achieving high standards and delivering objectives and priorities
  • Comprehensive knowledge of Microsoft Office
  • Evidence of designing, implementing and maintaining office document control systems
  • Excellent analytical and problem solving skills with ability to analyse, interpret and resolve issues
  • Logical and analytical approach required when designing a new solution
  • Evidence of compiling and producing high quality professional written reports, production of business cases, service plans and strategies
  • Experience of working with staff to implement service improvements
  • Experience of leading a team
  • Understanding of key NHS targets and current priorities within NHS Wales
  • Experience of assimilating information, undertaking complex analyses from a wide range of sources
  • Experience of developing detailed service specifications and pathways in conjunction with clinicians and professionals
  • Experience of developing case for change documentation underpinned by a robust evidence base
  • Experience of investigating various options and undertaking options appraisals
  • Experience of developing capital business cases, including strategic outline case, outline business case and full business case
  • Experience of developing accommodation and facilities schedules

Desirable

  • Demonstrable experience in managing complex projects using a robust methodology
  • Experience of working within Welsh Government guidance for engagement and consultation on changes to health services
  • Experience of working on joint initiatives across health, social care and third sector

Aptitude and Abilities

Essential

  • Evidence of taking an innovative approach to problem solving
  • Be able to demonstrate tact and diplomacy when working with others
  • Ability to work with colleagues from across service areas and departments, including external consultants
  • Evidence of undertaking presentations to groups
  • Ability to work under pressure to tight deadlines and prioritise workload
  • Ability to 'think on ones feet' and respond to many differing pressures
  • Minute taking skills; strong report writing and document presentation skills
  • Proven work record of consistently achieving high standard and delivering objectives and priorities
  • Ability to negotiate with staff and other partners and motivate stakeholders to deliver service improvement
  • Ability to plan multiple concurrent activities, prioritise resource and manage any project team members allocated, to ensure that objectives are met
  • Confident communicator, able to establish relationships with staff at all levels and to work with external stakeholders
  • Ability to convey new requirements containing complex information to both technical and non-technical staff/ partners/stakeholders including presentations to large groups
  • Report presentation skills, including desk top publishing skills
  • Strong administrative and planning skills, able to plan effectively against deadlines in order to produce timely outputs and deliverables
  • Ability to prioritise work and perform within a pressured environment
  • Able to act independently and on own initiative
  • Ability to deal with confidential issues in a professional and sensitive manner
  • Proactive and delivers to timescales
  • Evidence of attention to detail and high levels of accuracy in managing and manipulating data sets

Desirable

  • Ability to speak Welsh

Values

Essential

  • Communication: Developed verbal and written communication / negotiating skills
  • Empathy: Ability to show empathy with colleagues and stakeholders
  • Knowledge, understanding and application of equal opportunities
  • Evidence of political awareness and sensitivity to the high profile of the Health Board

Other

Essential

  • Ability to travel within and outside of Powys
  • Ability to work flexibly, attending meetings and events outside normal working hours as required

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Powys Teaching Health Board

Address

Office 1

7 Ladywell House Park Street

Newtown

SY16 1AF


Employer's website

https://pthb.nhs.wales/working-for-us/ (Opens in a new tab)

Employer details

Employer name

Powys Teaching Health Board

Address

Office 1

7 Ladywell House Park Street

Newtown

SY16 1AF


Employer's website

https://pthb.nhs.wales/working-for-us/ (Opens in a new tab)

For questions about the job, contact:

Assistant Director of Transformation & Improvement

Carly Skitt

carly.skitt@wales.nhs.uk

Date posted

01 May 2025

Pay scheme

Agenda for change

Band

Band 8a

Salary

£54,550 to £61,412 a year per annum

Contract

Fixed term

Duration

11 months

Working pattern

Full-time

Reference number

070-AC047-0525

Job locations

Office 1

7 Ladywell House Park Street

Newtown

SY16 1AF


Supporting documents

Privacy notice

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