Administration Assistant - Immunisation and Vaccination

Job summary

THIS POST IS FIXED TERM/SECONDMENT FOR 12 MONTHS DUE TO SECONDMENT COVER

If you wish to be offered on a secondment basis, you will need to have gained your line managers approval for the secondment prior to going to interview.

If you are looking for an exciting new role to make a real difference, we have a fantastic opportunity for an individual to join the Powys Teaching Health Board Vaccination and Immunisation Bronllys site team.

The post holder will operate in a fast-paced environment that is part of a multi disciplinary team. You will be the first point of contact for the service onsite at a vaccination centre and provide administrative support to the wider team.

The successful post holder will be required to have customer service experience and must be IT literate with the ability to learn new systems and software packages quickly. It's essential the appointee will be able to organise and plan workload to meet the needs of the service, prioritising where appropriate.

Main duties of the job

JOB SUMMARY

The Administration Assistant will provide a comprehensive front desk/administrative support service to the department.

This will include,

• Acting as a first point of contact for the department.
• Dealing with routine and specialist enquiries in a pleasant and helpful manner, communicating relevant information to the relevant departments/person, referring to others as appropriate.
• Updating of electronic and paper-based systems, collating of information, mail distribution and logging etc.
• Responding to and resolving day to day problems that arise within the department and responding to queries, escalating where necessary.
• Carrying out data validation and data cleansing activities associated with the Immunisation and Vaccination programme, under the supervision of the Administration Team Leader.
• Working within the Data Protection Act at all times to preserve citizen confidentiality, identifying and escalating confidentiality issues and breaches as appropriate.

About us

Being the smallest Heath Board in Wales means that you won't get lost in the crowd. Everybody at Powys Teaching Health Board is valued for the contribution they make to our varied and diverse portfolio of community-based services. Together, we can continue to make a real difference to our patients and build on our unrivalled reputation.

As a supportive and progressive employer, we actively encourage you to carve out a career with us, through a range of development pathways. We're also lucky enough to be situated in one of the most beautiful rural counties in Britain, let alone Wales! Achieving a healthy 'life work' balance is essential, and something we recognise by prioritising your well-being.

To start your journey with us, and to learn more about what we can offer you please visit: https://pthb.nhs.wales/working-for-us/. There you will find information about our benefits and values, read staff experiences and more about what our beautiful county has to offer.