Job summary
An exciting opportunity has arisen for an enthusiastic individual to join our team to undertake the role of a Band 3 Admin Officer, based within the Patient Services Department at Glan Irfon Health and Care Centre, Builth Wells. The post holder will require excellent communication skills, have a positive and flexible approach to the needs of the service, be motivated, ready for the next challenge and enjoy working as part of a very busy team.
Main duties of the job
The post holder will provide administrative support within the Patient Services Department, managing waiting lists, booking and sending out appointments for clinics, marking patients as attending / non-attending and undertake audio typing for specialist clinics and consultants. The post holder will also provide a range of clerical and secretarial services as directed, provide support and cross cover within the department.
Knowledge of WPAS and previous audio typing experience is desirable.
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply
About us
Powys is cited as being a wonderful place to live and work; a rural health setting where you can personally and professionally grow, where patients are at the heart of care provision. If you are an ambitious professional in search of job satisfaction, Powys is the place to be. Whatever your career aspirations, we are committed to supporting and developing you.
Powys Teaching Health Board is responsible for meeting the health and wellbeing needs of the population of Powys. Powys is the largest county in Wales with Snowdonia to the North and the Brecon Beacons to the South, the spectacular scenery is something to behold. Working in partnership, we commission and provide award-winning hospital, community, mental health and learning disability services, so our portfolio is varied and diverse. We are proud to offer patients an unrivalled level of care and range of careers for professionals who want to make a real difference.
Did you know - Powys Teaching Health Board accepts applications to retire and return from within the NHS in Wales. If you would like to know more, please contact the Powys Teaching Health Board Workforce team on 01874 712580 orpowys.workforcegeneralenquiries@wales.nhs.uk
Step into Health connects employers in the NHS to people from the Armed Forces community.
Applicants are invited to apply in Welsh, any application submitted in Welsh will not be treated less favourably than an application made in English.
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Person Specification
Aptitude and Abilities
Essential
- Computer literate
- Excellent communications skills
- Ability to listen
- Excellent telephone manner
- Ability to identify, prioritise and work to short deadlines
- Able to work without supervision to achieve the objectives of the post Ability to design and layout reports, forms and other documents to a high quality and appropriate format
- Ability to take accurate minutes
- Ability to collate and undertake a basic analysis of data
- Ability to communicate clearly and succinctly, both orally and written
Desirable
- An understanding of the Data Protection Act particularly in relation to confidentiality Welsh Speaker
Experience
Essential
- Able to work on own initiative as well as part of team
- Audio typing
- Working with patients
- Advanced Keyboard Skills equivalent to RSA 2/3
Desirable
- Ability to write / speak Welsh
Qualifications
Essential
- RSA 3 or equivalent experience
- Sound Educational Background
- Working in an office environment
Desirable
- Experience of working in an environment where both tact and diplomacy has had to be used.
- Knowledge of the structure and operation of the Health Board
Values
Essential
- Communicate and build effective working relationships with colleagues at all levels both internally and externally
Other
Essential
- Able to work hours flexibly
Person Specification
Aptitude and Abilities
Essential
- Computer literate
- Excellent communications skills
- Ability to listen
- Excellent telephone manner
- Ability to identify, prioritise and work to short deadlines
- Able to work without supervision to achieve the objectives of the post Ability to design and layout reports, forms and other documents to a high quality and appropriate format
- Ability to take accurate minutes
- Ability to collate and undertake a basic analysis of data
- Ability to communicate clearly and succinctly, both orally and written
Desirable
- An understanding of the Data Protection Act particularly in relation to confidentiality Welsh Speaker
Experience
Essential
- Able to work on own initiative as well as part of team
- Audio typing
- Working with patients
- Advanced Keyboard Skills equivalent to RSA 2/3
Desirable
- Ability to write / speak Welsh
Qualifications
Essential
- RSA 3 or equivalent experience
- Sound Educational Background
- Working in an office environment
Desirable
- Experience of working in an environment where both tact and diplomacy has had to be used.
- Knowledge of the structure and operation of the Health Board
Values
Essential
- Communicate and build effective working relationships with colleagues at all levels both internally and externally
Other
Essential
- Able to work hours flexibly
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
