Job summary
THIS POST IS FIXED TERM FOR 12 MONYHS DUE TO FUNDING
We have a vacancy for a full time Administration Support Officer to join our Audiology Department.
The successful candidate will work from Brecon Hospital to provide administration support to our small Audiology team. This will include reception duties such as taking phone calls, booking appointments and coordinating various waiting lists for both the adult and paediatric departments.
Main duties of the job
The Administration Assistant will provide a comprehensive front desk/administrative support service to the department.
This will include;
Acting as a first point of contact for the department.
Answering telephone calls, taking messages accurately.
Dealing with routine and specialist enquiries in a pleasant and helpful manner, communicating relevant information to the relevant departments/person, referring to others as appropriate.
Photocopying and word processing documents, letters, emails, minutes and reports when required.
Updating of electronic and paper-based systems, collating of information, mail distribution and logging etc.
About us
Being the smallest Heath Board in Wales means that you won't get lost in the crowd. Everybody at Powys Teaching Health Board is valued for the contribution they make to our varied and diverse portfolio of community-based services. Together, we can continue to make a real difference to our patients and build on our unrivalled reputation.
As a supportive and progressive employer, we actively encourage you to carve out a career with us, through a range of development pathways. We're also lucky enough to be situated in one of the most beautiful rural counties in Britain, let alone Wales! Achieving a healthy 'life work' balance is essential, and something we recognise by prioritising your well-being.
To start your journey with us, and to learn more about what we can offer you please visit: https://pthb.nhs.wales/working-for-us/. There you will find information about our benefits and values, read staff experiences and more about what our beautiful county has to offer.
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
Person Specification
Qualification
Essential
- GCSE level education
- RSA/OCR II qualification
Desirable
- NVQ business admin level 2
- Knowledge of data protection act
Admin experience
Essential
- Experience of producing correspondence
- Experience of customer service
- Proficiency in use of IT softwear
- Knowledge of office practices
Desirable
- Experience in an office environment
Aptitude and abilities
Essential
- Ability to work as a team/individual
- Positive attitude and to act on feedback
- Ability to communicate
- Ability to be polite
Desirable
PTHB values
Essential
Other
Essential
- Flexible approach to work
Person Specification
Qualification
Essential
- GCSE level education
- RSA/OCR II qualification
Desirable
- NVQ business admin level 2
- Knowledge of data protection act
Admin experience
Essential
- Experience of producing correspondence
- Experience of customer service
- Proficiency in use of IT softwear
- Knowledge of office practices
Desirable
- Experience in an office environment
Aptitude and abilities
Essential
- Ability to work as a team/individual
- Positive attitude and to act on feedback
- Ability to communicate
- Ability to be polite
Desirable
PTHB values
Essential
Other
Essential
- Flexible approach to work
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
