Job summary
Support the Child Health Department in all administration duties associated with the Child Health System.Working with joint responsibility as Receptionist for the Childrens Centre in Brecon. Carrying out a range of responsibilities, from managing the roombooking system and the rooms within the Centre; greeting patients and clients on entry to the Centre.
Liaison with specialist services.Contribute to delivering a preventative service for children and their families by assisting the services within Women and Childrens and Therapies with associated administrative duties.Ensure efficient processes are maintained and adhered to inputting dataaccurately onto the Child Health Systems
Main duties of the job
Maintain preschool and school aged child files and undertake associated typing and printing for immunisations and developmental checks as required.paperwork.Support as required with the Immunisation process for pre school and school aged children immunisation sessions within schools as admin where needed.Preparing and sending notification of stillbirth/child death letters to relevant colleagues and associated updating of electronic records.Health related programme data within CYPRIS and generate associated reports for screening compliance .Act as a main point of contact for all patients, staff, relatives, and visitors to the Childrens Centre, where there may be barriers to understanding, ensuring that they are dealt with in a professional, appropriate, calm, and empathetic manner and if necessary direct appropriately to the correct department / person.Provide non-clinical advice, information to patients, clients, and relativesregarding a range of topics, e.g., general hospital information, signpostingwhere appropriate.Manage and oversee the room booking system used within the Children'sCenter.Manage interactions appropriately, utilising developed communication andinterpersonal skills, either face-to-face or on the telephone, utilising empathy, sensitivity, and confidentiality.
About us
Being the smallest Heath Board in Wales means that you won't get lost in the crowd. Everybody at Powys Teaching Health Board is valued for the contribution they make to our varied and diverse portfolio of community-based services. Together, we can continue to make a real difference to our patients and build on our unrivalled reputation.
As a supportive and progressive employer, we actively encourage you to carve out a career with us, through a range of development pathways. We're also lucky enough to be situated in one of the most beautiful rural counties in Britain, let alone Wales! Achieving a healthy 'life work' balance is essential, and something we recognise by prioritising your well-being.
To start your journey with us, and to learn more about what we can offer you please visit: https://pthb.nhs.wales/working-for-us/. There you will find information about our benefits and values, read staff experiences and more about what our beautiful county has to offer.
Job description
Job responsibilities
Please refer to the job description and person specification for full details.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
Job description
Job responsibilities
Please refer to the job description and person specification for full details.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
Person Specification
Qualifications
Essential
- ECDL or Essential Skills Computer Training Knowledge of administrative systems, patient information systems and procedures acquired through on the job training Numeracy & Literacy skill
- Ability to organise and prioritise work, to meet prescribed deadlines
- Ability to work as part of a team and unsupervised, using own initiative Ability to respond to situations that require tact, diplomacy & discretion Working knowledge of Governance, Data Protection, and confidentialit
Desirable
- Educated to NVQ2 in a relevant field, e.g., Administration, Customer Service or be able to demonstrate equivalent experience
- Previous proven experience in Reception role /duties
Skills
Essential
- Ability to work as part of a team and unsupervised, using own initiative Ability to respond to situations that require tact, diplomacy & discretion Working knowledge of Governance, Data Protection, and confidentialit
Desirable
- Educated to NVQ2 in a relevant field, e.g., Administration, Customer Service or be able to demonstrate equivalent experience
Person Specification
Qualifications
Essential
- ECDL or Essential Skills Computer Training Knowledge of administrative systems, patient information systems and procedures acquired through on the job training Numeracy & Literacy skill
- Ability to organise and prioritise work, to meet prescribed deadlines
- Ability to work as part of a team and unsupervised, using own initiative Ability to respond to situations that require tact, diplomacy & discretion Working knowledge of Governance, Data Protection, and confidentialit
Desirable
- Educated to NVQ2 in a relevant field, e.g., Administration, Customer Service or be able to demonstrate equivalent experience
- Previous proven experience in Reception role /duties
Skills
Essential
- Ability to work as part of a team and unsupervised, using own initiative Ability to respond to situations that require tact, diplomacy & discretion Working knowledge of Governance, Data Protection, and confidentialit
Desirable
- Educated to NVQ2 in a relevant field, e.g., Administration, Customer Service or be able to demonstrate equivalent experience
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
