Powys Teaching Health Board

Complex Care Administrator

Information:

This job is now closed

Job summary

Provide comprehensive administration for Continuing Care and Funded Nursing Care. Significant responsibility within the role is the maintenance and use of the National Complex Care Database and provide data extracts to support performance monitoring. Assist the Complex Care Specialist Nurses with all aspects of the Continuing NHS Healthcare and Funded Nursing Care ensuring all agreed policies and processes are followed.

Provide, receive and interpret complex sensitive information, which requires agreement or co-operation from individuals or their legal representative. The information requires initial analysis and triage to the most appropriate health professional. Significant responsibility will be in the production of clear and accurate reports, working closely with the Finance Team to organise and plan workload to ensure that all weekly and monthly deadlines and national standards and targets are adhered to.

Responsible for the administration of Continuing NHS Health Care and the Funded Nursing Care processing functions.

Main duties of the job

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click "Apply now" to view in Trac.

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

About us

Powys is cited as being a wonderful place to live and work; a rural health setting where you can personally and professionally grow, where patients are at the heart of care provision. If you are an ambitious professional in search of job satisfaction, Powys is the place to be. Whatever your career aspirations, we are committed to supporting and developing you.

Powys Teaching Health Board is responsible for meeting the health and wellbeing needs of the population of Powys. Powys is the largest county in Wales with Snowdonia to the North and the Brecon Beacons to the South, the spectacular scenery is something to behold. Working in partnership, we commission and provide award-winning hospital, community, mental health and learning disability services, so our portfolio is varied and diverse. We are proud to offer patients an unrivalled level of care and range of careers for professionals who want to make a real difference.

Did you know - Powys Teaching Health Board accepts applications to retire and return from within the NHS in Wales. If you would like to know more, please contact the Powys Teaching Health Board Workforce team on 01874 712580 or powys.workforcegeneralenquiries@wales.nhs.uk

Step into Health connects employers in the NHS to people from the Armed Forces community.

Applicants are invited to apply in Welsh, any application submitted in Welsh will not be treated less favourably than an application made in English.

Details

Date posted

08 August 2023

Pay scheme

Agenda for change

Band

Band 4

Salary

£25,524 to £28,010 a year per annum

Contract

Secondment

Working pattern

Full-time

Reference number

070-AC109-0823

Job locations

Neuadd Brycheiniog

Cambrian Way, Neuadd Brycheiniog

Brecon

LD3 7HR


Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Person Specification

Qualifications

Essential

  • Educated to NVQ 4 level in a relevant subject or equivalent level of qualification or significant equivalent previous proven experience
  • Financially literate proficiency in the use of ICT applications to support work activity including the analysis, interpretation and presentation of complex data
  • High degree of knowledge of IT systems and software programmes such as Outlook, Word, Excel, Databases and Access

Experience

Essential

  • I.T. literate and able to use a range of software
  • Effective communication skills with ability to relate to groups
  • Well-developed oral and written communication skills including report writing and presentation skills
  • Ability to assist in the improvement of reports and policies
  • Knowledge of NHS Continuing Health Care
  • Clear communicator with excellent writing, data entry and presentation skills: capable of constructing and delivering clear information/ instructions to staff and service users
  • Ability to work under pressure in a busy working environment and able to multi-task

Aptitude & Abilities

Essential

  • Ability to plan and organise, prioritise own projects/ workload
  • Understanding of Confidentiality and Data Protection Act
  • Ability to work without supervision
  • Able to work on own initiative, organising and prioritising own and others workloads to changing and often tight deadlines
  • Ability to manage priorities to meet deadline
  • Ability to prioritise and deliver on time against a background of changing demands
  • Liaising with colleagues, plans and prioritises own workload in order to meet deadlines on a daily basis, changing planned activities whilst ensuring that the quality of the work produced is of the highest standard
  • Ability to work under pressure in a busy working environment and able to multi-task
  • Presents a positive image of self and the service keeps relevant people informed of progress.
  • Keeps relevant and up to date records of communication

Desirable

  • Ability to speak Welsh

Values

Essential

  • Demonstrate PTHB Values

Other

Essential

  • Resilience and Stamina
  • Confident professional appearance
  • Ability to travel within role
Person Specification

Qualifications

Essential

  • Educated to NVQ 4 level in a relevant subject or equivalent level of qualification or significant equivalent previous proven experience
  • Financially literate proficiency in the use of ICT applications to support work activity including the analysis, interpretation and presentation of complex data
  • High degree of knowledge of IT systems and software programmes such as Outlook, Word, Excel, Databases and Access

Experience

Essential

  • I.T. literate and able to use a range of software
  • Effective communication skills with ability to relate to groups
  • Well-developed oral and written communication skills including report writing and presentation skills
  • Ability to assist in the improvement of reports and policies
  • Knowledge of NHS Continuing Health Care
  • Clear communicator with excellent writing, data entry and presentation skills: capable of constructing and delivering clear information/ instructions to staff and service users
  • Ability to work under pressure in a busy working environment and able to multi-task

Aptitude & Abilities

Essential

  • Ability to plan and organise, prioritise own projects/ workload
  • Understanding of Confidentiality and Data Protection Act
  • Ability to work without supervision
  • Able to work on own initiative, organising and prioritising own and others workloads to changing and often tight deadlines
  • Ability to manage priorities to meet deadline
  • Ability to prioritise and deliver on time against a background of changing demands
  • Liaising with colleagues, plans and prioritises own workload in order to meet deadlines on a daily basis, changing planned activities whilst ensuring that the quality of the work produced is of the highest standard
  • Ability to work under pressure in a busy working environment and able to multi-task
  • Presents a positive image of self and the service keeps relevant people informed of progress.
  • Keeps relevant and up to date records of communication

Desirable

  • Ability to speak Welsh

Values

Essential

  • Demonstrate PTHB Values

Other

Essential

  • Resilience and Stamina
  • Confident professional appearance
  • Ability to travel within role

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Powys Teaching Health Board

Address

Neuadd Brycheiniog

Cambrian Way, Neuadd Brycheiniog

Brecon

LD3 7HR


Employer's website

https://pthb.nhs.wales/working-for-us/ (Opens in a new tab)

Employer details

Employer name

Powys Teaching Health Board

Address

Neuadd Brycheiniog

Cambrian Way, Neuadd Brycheiniog

Brecon

LD3 7HR


Employer's website

https://pthb.nhs.wales/working-for-us/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Complex Care Team Leader

Lucie Davies

lucie.davies@wales.nhs.uk

01686613258

Details

Date posted

08 August 2023

Pay scheme

Agenda for change

Band

Band 4

Salary

£25,524 to £28,010 a year per annum

Contract

Secondment

Working pattern

Full-time

Reference number

070-AC109-0823

Job locations

Neuadd Brycheiniog

Cambrian Way, Neuadd Brycheiniog

Brecon

LD3 7HR


Supporting documents

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