Betsi Cadwaladr University Health Board

Health Records Coordinator

The closing date is 14 April 2026

Job summary

The Health Records Co-ordinator will have delegated operational management of the Acute Health Records Services and will be responsible for providing an essential support service in the continuing care of patients, ensuring that the case notes are at the right place at the right time.

To actively promote the vision for the Health Records Service working towards a digital records future and support the delivery of modernisation plans for Health Records. This will require the post holder to support with the delivery of the Health Records Operational Plan by supporting the Assistant Health Records Site Manager.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

Main duties of the job

The Health Records Co-ordinator will assist in the strategic development of the Health Records Service through efficient supervision of the staff, they will support the Assistant Health Records Site Manager with the day-to-day operations of the service at their site so that they provide a high quality, efficient and effective service that supports patient care.

Ensuing the Health Records service is delivered and sustained, meeting the needs of the users and service standards. They will be required to ensure departmental operational objectives are met, improving the availability, quality, and security of casenotes in accordance with the Health Records Management Procedure and relevant legislation.

The post holder will be expected to work flexible hours on a planned basis, to ensure that support is provided for staff working out of core hours.

About us

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and 'Proud to Lead' competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the "Disability Confident Employer" scheme.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

Details

Date posted

30 March 2026

Pay scheme

Agenda for change

Band

Band 4

Salary

£27,898 to £30,615 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

050-AC042-0226-A

Job locations

Glan Clwyd Hospital

Bodelwyddan

Rhyl

LL18 5UJ


Job description

Job responsibilities

You will be able to find the full job description and Person specification in the supporting documents or click "Apply now" to view them in Trac.

Job description

Job responsibilities

You will be able to find the full job description and Person specification in the supporting documents or click "Apply now" to view them in Trac.

Person Specification

Qualifications and/or Knowledge

Essential

  • NVQ Level 4 or equivalent experience / level of work experience and knowledge
  • ILM Level 2 Management Qualification or equivalent experience / level of work experience and knowledge. Willingness to complete within 2 years if not held.
  • Knowledge and understanding of the role of supporting/supervising a team of staff.

Desirable

  • Knowledge of NHS Records Management legislation
  • Evidence of Continual Professional Development

Experience

Essential

  • Experience of leading, influencing and negotiating a team within an operational service.
  • Experience of managing/directing staff
  • Experience of assisting with improvement

Desirable

  • Supervisory experience or experience working within the Health Records Department

Aptitude and Abilities

Essential

  • Ability to concentrate and make decisions on a variety of tasks and changing priorities
  • Ability to sustain accuracy/attention to detail of work and achieve a consistently high standard with a demanding work load.
  • Ability to develop and maintain effective team working and working relationships

Desirable

  • Conflict resolution skills
Person Specification

Qualifications and/or Knowledge

Essential

  • NVQ Level 4 or equivalent experience / level of work experience and knowledge
  • ILM Level 2 Management Qualification or equivalent experience / level of work experience and knowledge. Willingness to complete within 2 years if not held.
  • Knowledge and understanding of the role of supporting/supervising a team of staff.

Desirable

  • Knowledge of NHS Records Management legislation
  • Evidence of Continual Professional Development

Experience

Essential

  • Experience of leading, influencing and negotiating a team within an operational service.
  • Experience of managing/directing staff
  • Experience of assisting with improvement

Desirable

  • Supervisory experience or experience working within the Health Records Department

Aptitude and Abilities

Essential

  • Ability to concentrate and make decisions on a variety of tasks and changing priorities
  • Ability to sustain accuracy/attention to detail of work and achieve a consistently high standard with a demanding work load.
  • Ability to develop and maintain effective team working and working relationships

Desirable

  • Conflict resolution skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Betsi Cadwaladr University Health Board

Address

Glan Clwyd Hospital

Bodelwyddan

Rhyl

LL18 5UJ


Employer's website

https://bcuhb.nhs.wales/train-work-live/ (Opens in a new tab)

Employer details

Employer name

Betsi Cadwaladr University Health Board

Address

Glan Clwyd Hospital

Bodelwyddan

Rhyl

LL18 5UJ


Employer's website

https://bcuhb.nhs.wales/train-work-live/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Health Records Ass, Site Manager

Susan Jeffrey

Susan.Jeffrey@wales.nhs.uk

03000846724

Details

Date posted

30 March 2026

Pay scheme

Agenda for change

Band

Band 4

Salary

£27,898 to £30,615 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

050-AC042-0226-A

Job locations

Glan Clwyd Hospital

Bodelwyddan

Rhyl

LL18 5UJ


Supporting documents

Privacy notice

Betsi Cadwaladr University Health Board's privacy notice (opens in a new tab)