Betsi Cadwaladr University Health Board

Clerical officer

The closing date is 14 December 2025

Job summary

An exciting opportunity has arisen for a clerical officer to join the team on a full time, permanent basis at Abergele Hospital, Ophthalmology department.

The postholder will work as a member of a team providing an efficient and comprehensive clerical support service for the admin and clinical team thereby supporting the delivery of high quality service to patients and staff within the Department.

This is a great opportunity to work in and part of the NHS. We are looking for a confident and efficient person, who demonstrates a helpful, courteous, professional and sensitive manner at all times, to join our busy department.

Main duties of the job

Working as part of a large, busy but friendly team the postholder will cover the various administration areas within the department. A keen eye to detail and a high level of concentration and accuracy is required.

Proficient IT skills are an advantage (including experience of hospital systems such as WPAS and Microsoft office) as the post holder will be undertaking a variety of administrative duties to assist in the smooth day to day running of the department. The postholder will play a large part in the preparation of notes and compilation of new notes for the daily clinics, while maintaining case notes and ensuring they are in good condition and repair damaged notes when required. The job also entails the post holder to collect, retrieve and distribute case notes or urgent files manually when required to and from other areas of the hospital.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

About us

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and 'Proud to Lead' competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the "Disability Confident Employer" scheme.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

Details

Date posted

05 December 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,833 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

050-AC819-1225

Job locations

Abergele eye hospital

Llanfair Road

Abergele

LL22 8DP


Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Person Specification

Qualifications

Essential

  • GCSE English and Maths

Desirable

  • NVQ Level 2 in relevant Administration or Customer Services

Aptitude and abilities

Essential

  • Excellent communication skills.

Desirable

  • Ability to speak Welsh

Experience

Essential

  • Admin experience in a relevant customer/patient service role

Desirable

  • Experience of working within the NHS (hospital environment) and knowledge of hospital systems

Other

Essential

  • Flexible approach to working duties

Desirable

  • Understanding of the importance of maintaining medical records

Personal qualities

Essential

  • Team player
  • Enthusiastic, confident with a positive attitude.
Person Specification

Qualifications

Essential

  • GCSE English and Maths

Desirable

  • NVQ Level 2 in relevant Administration or Customer Services

Aptitude and abilities

Essential

  • Excellent communication skills.

Desirable

  • Ability to speak Welsh

Experience

Essential

  • Admin experience in a relevant customer/patient service role

Desirable

  • Experience of working within the NHS (hospital environment) and knowledge of hospital systems

Other

Essential

  • Flexible approach to working duties

Desirable

  • Understanding of the importance of maintaining medical records

Personal qualities

Essential

  • Team player
  • Enthusiastic, confident with a positive attitude.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Betsi Cadwaladr University Health Board

Address

Abergele eye hospital

Llanfair Road

Abergele

LL22 8DP


Employer's website

https://bcuhb.nhs.wales/train-work-live/ (Opens in a new tab)

Employer details

Employer name

Betsi Cadwaladr University Health Board

Address

Abergele eye hospital

Llanfair Road

Abergele

LL22 8DP


Employer's website

https://bcuhb.nhs.wales/train-work-live/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Assistant service manager

Emma Dixon

Emma.dixon@wales.nhs.uk

03000855191

Details

Date posted

05 December 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,833 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

050-AC819-1225

Job locations

Abergele eye hospital

Llanfair Road

Abergele

LL22 8DP


Supporting documents

Privacy notice

Betsi Cadwaladr University Health Board's privacy notice (opens in a new tab)