Betsi Cadwaladr University Health Board

Ward Clerk - Mental Health - Hergest

The closing date is 01 December 2025

Job summary

The ability to speak Welsh is essential for this post -minimum level 3.

An exciting opportunity has arisen for a Ward Clerk to join the Team at the Hergest Unit.

The job of the Ward Clerk is to support with the administrative duties within our inpatient wards and is an integral part of the Nursing and Medical team in supporting high-quality patient care.

This is a great opportunity to work in and part of the NHS and support your communities with their Health Care.

Main duties of the job

The successful candidate will be the first point of contact for patients, relatives and visitors to the Ward and must demonstrate a professional and sensitive manner and maintain confidentiality at all times.

Working as part of the Ward Team the post holder will be required to give efficient clerical support to the nursing staff on the Ward. Applicants must also have a good standard of education, be adaptable and have good organisational skills. A professional telephone manner is essential to receive and respond courteously to all telephone enquiries regarding patient care.Previous Ward Clerk experience and knowledge of the Patient Administration System (WPAS) is desirable but not essential as full training will be provided.

Please note: This vacancy may close early if a high volume of applications is received. We recommend submitting your application as early as possible.

About us

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales. Join our team and get the support you need, in line with our Organisational Values and 'Proud to Lead' competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the "Disability Confident Employer" scheme.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

Details

Date posted

17 November 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,833 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

050-AC480-1125

Job locations

Hergest Unit, Ysbyty Gwynedd

Penrhosgarnedd

Bangor

LL57 2PW


Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Person Specification

Qualifications

Essential

  • Meets all essential criteria

Desirable

  • Meets all desirable criteria

Experience

Essential

  • General secretarial / office experience

Desirable

  • Previous experience in a hospital environment / dealing with people

Skills

Essential

  • Good communication skills
  • IT Skills
  • Welsh speaking - minimum level 3 required

Knowledge

Essential

  • Typing / word processing

Desirable

  • Knowledge of hospital programmes
Person Specification

Qualifications

Essential

  • Meets all essential criteria

Desirable

  • Meets all desirable criteria

Experience

Essential

  • General secretarial / office experience

Desirable

  • Previous experience in a hospital environment / dealing with people

Skills

Essential

  • Good communication skills
  • IT Skills
  • Welsh speaking - minimum level 3 required

Knowledge

Essential

  • Typing / word processing

Desirable

  • Knowledge of hospital programmes

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Betsi Cadwaladr University Health Board

Address

Hergest Unit, Ysbyty Gwynedd

Penrhosgarnedd

Bangor

LL57 2PW


Employer's website

https://bcuhb.nhs.wales/train-work-live/ (Opens in a new tab)

Employer details

Employer name

Betsi Cadwaladr University Health Board

Address

Hergest Unit, Ysbyty Gwynedd

Penrhosgarnedd

Bangor

LL57 2PW


Employer's website

https://bcuhb.nhs.wales/train-work-live/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Admin Manager: North Gwynedd Mental Health

Natalie Lewis

Natalie.Lewisc67c8@wales.nhs.uk

03000840263

Details

Date posted

17 November 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,833 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

050-AC480-1125

Job locations

Hergest Unit, Ysbyty Gwynedd

Penrhosgarnedd

Bangor

LL57 2PW


Supporting documents

Privacy notice

Betsi Cadwaladr University Health Board's privacy notice (opens in a new tab)