Betsi Cadwaladr University Health Board

Senior Medical Secretary - NWCTC

The closing date is 06 November 2025

Job summary

An opportunity has arisen for an enthusiastic and efficient Medical Secretary to join the Cancer Division secretarial team, providing secretarial support to a Consultant Oncologist, Associate Specialist and specialist nursing team

The successful applicant will be qualified to NVQ Level 3, with RSA/OCR Level 3 in Typing and or Word Processing qualification and be able to demonstrate IT skills through holding the ECDL qualification or equivalent experience.

The successful applicant will have knowledge of working within an administrative setting. The postholder will be able to demonstrate good secretarial, organisational and customer service skills as you would be expected to handle enquiries and requests from patients, carers and colleagues confidently and sensitively and be able to communicate professionally with all levels of staff whilst having the ability to work to deadlines and the flexibility to adapt to changing service demands.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

Main duties of the job

The Senior Medical secretary Function Provides:

An accurate, confidential and supportive administration service for patients, clinical teams, carers and internal and external agencies (e.g. Local Authority, Third Sector, CAIS) in order to: Provide a safe and efficient patient pathway and provide information and appropriate support to families and carers.

The post holder will support the delivery of a comprehensive high quality medical secretarial administrative service.

Scope of the Role

To support the co-ordination of the administration arrangements to provide a high quality supportive secretarial service to the consultant, medical and nursing team. To work independently and be accountable for organising/prioritising own workload to ensure deadlines are achieved. To support the facilitation of the patients along a defined pathway.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

About us

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and 'Proud to Lead' competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the "Disability Confident Employer" scheme.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

Details

Date posted

23 October 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£27,898 to £30,615 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

050-AC760-1025

Job locations

Ysbyty Glan Clwyd

Rhuddlan Road

Rhyl

LL18 5UJ


Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents

Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents

Person Specification

Qualifications & Experience

Essential

  • RSA/OCR L2 or equiv exp (inc word)
  • NVQ Business Admin L3 or equiv exp
  • IT Experience
  • Admin Exp/working in a busy office environment
  • Microsoft Experience
  • Planning and prioritising
  • Flexible and adaptable approach to work
  • Organisational skills

Desirable

  • Previous NHS Experience
  • NVQ Customer Service Level 3
  • AMSPAR

Communication

Essential

  • oCommunication
Person Specification

Qualifications & Experience

Essential

  • RSA/OCR L2 or equiv exp (inc word)
  • NVQ Business Admin L3 or equiv exp
  • IT Experience
  • Admin Exp/working in a busy office environment
  • Microsoft Experience
  • Planning and prioritising
  • Flexible and adaptable approach to work
  • Organisational skills

Desirable

  • Previous NHS Experience
  • NVQ Customer Service Level 3
  • AMSPAR

Communication

Essential

  • oCommunication

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Betsi Cadwaladr University Health Board

Address

Ysbyty Glan Clwyd

Rhuddlan Road

Rhyl

LL18 5UJ


Employer's website

https://bcuhb.nhs.wales/train-work-live/ (Opens in a new tab)

Employer details

Employer name

Betsi Cadwaladr University Health Board

Address

Ysbyty Glan Clwyd

Rhuddlan Road

Rhyl

LL18 5UJ


Employer's website

https://bcuhb.nhs.wales/train-work-live/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Administration Manager

Beverley Johnson

beverley.johnson2@wales.nhs.uk

03000844556

Details

Date posted

23 October 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£27,898 to £30,615 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

050-AC760-1025

Job locations

Ysbyty Glan Clwyd

Rhuddlan Road

Rhyl

LL18 5UJ


Supporting documents

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