Betsi Cadwaladr University Health Board

Apprentice Health Care Support Worker

The closing date is 03 November 2025

Job summary

Do you want to start a career in nursing?

Take your first step into a career in healthcare with an exciting opportunity at Betsi Cadwaladr University Health Board, working in partnership with a college of further education. The apprenticeship offers a supportive pathway into nursing, helping you gain valuable experience to launch your career.

We expect you to:

  • Be at least 17 years and 9 months of age or over at the expected commencement date
  • Have good numeracy and literacy skills
  • Have excellent communication skills
  • Be able to demonstrate a caring and compassionate disposition and the commitment to work in a challenging but rewarding health care environment

As an apprentice, you can expect from us:

Full training by:

  • Working alongside experienced staff to support you and help gain the practical skills you need
  • Learning job-specific skills
  • Achieving the "All Wales NHS HCA Induction within 3 months of commencement
  • Achieving a Level 2 vocational qualification as a Health Care Assistant within 2 years of commencement
  • All of your training will be paid for in full
  • A great experience of working as part of a team, making a real difference

Eligibility criteria for Government Funded Apprenticeships Schemes (Applicable to this post)

  • Individuals who already hold a degree are not eligible to undertake a Level 2 Apprenticeship
  • Applicants must not already hold a Level 2 qualification in the Healthcare

Main duties of the job

Healthcare Assistant Apprentices will receive appropriate training and guidance to undertake the full range of duties.

Understand the role and willingness to learn and develop theoretical knowledge and practical skills.

The role involves assisting trained staff in delivering care to patients at their most vulnerable times, ensuring dignity and respect is maintained throughout. Assisting patients to meet their personal care needs, assisting with meals and drinks throughout the day. Health Care Support Workers are also required to carry out general cleaning in the clinical environment by preparing bed spaces and cleaning equipment. The post holder needs to have good communication skills and be an effective team player. Staff will be supported to complete mandatory training.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

About us

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and 'Proud to Lead' competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the "Disability Confident Employer" scheme.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

Details

Date posted

20 October 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,833 a year per annum, pro rata

Contract

Apprenticeship

Duration

24 months

Working pattern

Full-time

Reference number

050-ACS580-1025

Job locations

Wrexham Maelor Hospital

Croesnewydd Road

Wrexham

LL13 7TD


Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Person Specification

Qualifications

Essential

  • Maths and English GSCE grade C or above or equivalent
  • Willing to undertake and achieve the L2 Clinical Healthcare Apprenticeship Framework

Skills

Essential

  • Good communication skills - verbal and written, with the ability to convey information clearly and sensitively. Ability to keep calm in stressful situations. o Ability to demonstrate a caring and compassionate approach. Organisational skills, with the ability to plan and prioritise own workload efficiently. Ability to use technology to undertake the role for example Microsoft office, email, TEAMS etc. Physically able to carry out the duties of the role, including lifting, assisting with mobility, and performing other manual tasks.
Person Specification

Qualifications

Essential

  • Maths and English GSCE grade C or above or equivalent
  • Willing to undertake and achieve the L2 Clinical Healthcare Apprenticeship Framework

Skills

Essential

  • Good communication skills - verbal and written, with the ability to convey information clearly and sensitively. Ability to keep calm in stressful situations. o Ability to demonstrate a caring and compassionate approach. Organisational skills, with the ability to plan and prioritise own workload efficiently. Ability to use technology to undertake the role for example Microsoft office, email, TEAMS etc. Physically able to carry out the duties of the role, including lifting, assisting with mobility, and performing other manual tasks.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Betsi Cadwaladr University Health Board

Address

Wrexham Maelor Hospital

Croesnewydd Road

Wrexham

LL13 7TD


Employer's website

https://bcuhb.nhs.wales/train-work-live/ (Opens in a new tab)

Employer details

Employer name

Betsi Cadwaladr University Health Board

Address

Wrexham Maelor Hospital

Croesnewydd Road

Wrexham

LL13 7TD


Employer's website

https://bcuhb.nhs.wales/train-work-live/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Ward Manager

Nadine Roberts

nadine.roberts@wales.nhs.uk

03000057092

Details

Date posted

20 October 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,833 a year per annum, pro rata

Contract

Apprenticeship

Duration

24 months

Working pattern

Full-time

Reference number

050-ACS580-1025

Job locations

Wrexham Maelor Hospital

Croesnewydd Road

Wrexham

LL13 7TD


Supporting documents

Privacy notice

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