Betsi Cadwaladr University Health Board

Team Secretary: South Gwynedd Community Mental Health Team

The closing date is 23 October 2025

Job summary

Team Secretary - Mental Health Team - Ysbyty Alltwen - Tremadog

Looking to recruit an enthusiastic motivated person to provide admin support based at Mental Health Department, Ysbyty Alltwen Tremadog

Successful candidate to have good standard of education, excellent communication skills, able to work efficiently using own initiative and organised with own workload. Candidate must have excellent keyboard skills and experience of Microsoft Office. Post holder expected to undertake variety of duties within role.

Good telephone manner essential. Will be required to demonstrate a professional and sensitive manner maintaining confidentiality at all times.

The ability to speak Welsh is essential for this post.

Main duties of the job

Provide comprehensive secretarial support to the Professional members of the South Gwynedd Community Mental Health Team. This will include processing of new referrals to the service, type and send out appointment letters, provide reception duties including answering in-coming telephone calls to the Team, welcoming patients/carers/relatives/other professionals/ visitors at the department Reception area. There will also be a need to take minutes of regular Mental Health Team meetings. More details can be obtained from the Job Description.

About us

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and 'Proud to Lead' competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the "Disability Confident Employer" scheme.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

Details

Date posted

16 October 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£25,313 to £26,999 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

050-AC732-1025

Job locations

South Gwynedd Community Mental Health Team, Ysbyty Alltwen

Tremadog

Porthmadog, Gwynedd

LL49 9AQ


Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Person Specification

Ability to Speak Welsh

Essential

  • Ability to speak Welsh
  • Ability to Speak English

Desirable

  • NVQ Customer Service Level 3

Essential

Essential

  • Good standard of education - GCSE Maths & English at Grade C or above, or equivalent
  • NVQ Business Administration Level 3 or equivalent knowledge & experience, or willing to work towards

Desirable

  • NVQ Customer Service Level 3

RSA /OCR Level 2

Essential

  • RSA /OCR Level 2 or equivalent experience
  • RSA /OCR Level 2

Desirable

  • NVQ Customer Service Level 3
  • Medical terminology
Person Specification

Ability to Speak Welsh

Essential

  • Ability to speak Welsh
  • Ability to Speak English

Desirable

  • NVQ Customer Service Level 3

Essential

Essential

  • Good standard of education - GCSE Maths & English at Grade C or above, or equivalent
  • NVQ Business Administration Level 3 or equivalent knowledge & experience, or willing to work towards

Desirable

  • NVQ Customer Service Level 3

RSA /OCR Level 2

Essential

  • RSA /OCR Level 2 or equivalent experience
  • RSA /OCR Level 2

Desirable

  • NVQ Customer Service Level 3
  • Medical terminology

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Betsi Cadwaladr University Health Board

Address

South Gwynedd Community Mental Health Team, Ysbyty Alltwen

Tremadog

Porthmadog, Gwynedd

LL49 9AQ


Employer's website

https://bcuhb.nhs.wales/train-work-live/ (Opens in a new tab)

Employer details

Employer name

Betsi Cadwaladr University Health Board

Address

South Gwynedd Community Mental Health Team, Ysbyty Alltwen

Tremadog

Porthmadog, Gwynedd

LL49 9AQ


Employer's website

https://bcuhb.nhs.wales/train-work-live/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Admin Manager Community Mental Health

Maria Morris

Maria.Morris@wales.nhs.uk

03000852407

Details

Date posted

16 October 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£25,313 to £26,999 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

050-AC732-1025

Job locations

South Gwynedd Community Mental Health Team, Ysbyty Alltwen

Tremadog

Porthmadog, Gwynedd

LL49 9AQ


Supporting documents

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