Betsi Cadwaladr University Health Board

Senior Cluster Co-ordinator

The closing date is 13 October 2025

Job summary

Are you passionate about improving health and wellbeing in our communities? Do you enjoy bringing people together, building partnerships, and making things happen?

We're looking for an enthusiastic, proactive and innovative Senior Cluster Co-ordinator to lead the Cluster Support Team within Central Integrated Health Community (IHC), supporting the development of Clusters across Conwy and Denbighshire.

This is a fantastic opportunity to be at the forefront of Cluster development in North Wales, where you'll be working with a diverse range of stakeholders from across health, social care, the third sector, and wider public services.

You'll be supported by a capable and experienced team of Cluster Co-ordinators, insightful and engaged Cluster and Collaborative Leads, and excellent senior leadership within the Primary Care Management Team. This is a rewarding role with real scope to make a difference - supporting improvement and innovation in primary care and helping to deliver better health and wellbeing outcomes for the people and communities we serve.

If this sounds like something you'd enjoy, we'd love to learn more about you, and give you the chance to learn more about Cluster working - so please get in touch for an informal chat.

Main duties of the job

You'll be responsible for leading and co-ordinating the development of local Cluster plans and ensuring alignment with national policy drivers such as A Healthier Wales and the Primary Care Model for Wales. You'll work directly with Cluster Leads and Professional Collaborative Leads - including senior healthcare professionals from General Practice, Optometry, Community Pharmacy and Community Nursing - supporting them in their Cluster leadership roles and helping shape Cluster priorities in response to local population need.

Strong partnership working is key. You'll be someone who enjoys building great relationships, communicates with clarity, and brings people with you. You'll be passionate about whole-system working, able to navigate complexity, and comfortable working across organisational and professional boundaries. You'll help ensure that the work of the Clusters makes a meaningful contribution to national priorities and leads to real improvements in people's lives locally.

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

About us

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and 'Proud to Lead' competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the "Disability Confident Employer" scheme.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

Details

Date posted

29 September 2025

Pay scheme

Agenda for change

Band

Band 7

Salary

£48,527 to £55,532 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

050-AC675-0925

Job locations

Llandudno General Hospital/Royal Alexandra Hospital

Hospital Road/Marine Drive

Llandudno Rhyl

LL31 1LB


Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Person Specification

Qualifications

Essential

  • Evidence of masters degree or experience of working to that level
  • Post-graduate management qualification or equivalent experience

Desirable

  • Prince2 or equivalent

Experience

Essential

  • Significant experience of NHS or Social Care management or equivalent
  • Proven experience of development and presentation of reports / information to inform management decisions.

Desirable

  • Experience of working across health, social care, voluntary and independent sectors.
  • Previous experience of needs assessment and/or service mapping.

Skills

Essential

  • Excellent analytical and information gathering skills.
  • Ability to present and explain results of analysis both written and verbal
  • Ability to interpret, synthesize and process large amounts of highly complex information and data to draw conclusions taking into account the underlying context

Desirable

  • Ability to speak Welsh or a willingness to achieve an appropriate level of competence.

Knowledge

Essential

  • Good understanding of the heath and / or social care management environment in Wales, and the roles and responsibilities of primary and community care
  • Knowledge of the current national and local community and primary care services

Desirable

  • Knowledge and understanding of health and social care data sets, information standards and processes

Personal Attributes

Essential

  • Ability to develop and sustain personal relationships with a wide range of individuals and within groups
  • Ability to work as part of a team
  • Flexible approach to work
  • Self-directed and a completer / finisher

Other

Essential

  • Able to work across sites if/when necessary and ability to travel between sites in a timely manner
Person Specification

Qualifications

Essential

  • Evidence of masters degree or experience of working to that level
  • Post-graduate management qualification or equivalent experience

Desirable

  • Prince2 or equivalent

Experience

Essential

  • Significant experience of NHS or Social Care management or equivalent
  • Proven experience of development and presentation of reports / information to inform management decisions.

Desirable

  • Experience of working across health, social care, voluntary and independent sectors.
  • Previous experience of needs assessment and/or service mapping.

Skills

Essential

  • Excellent analytical and information gathering skills.
  • Ability to present and explain results of analysis both written and verbal
  • Ability to interpret, synthesize and process large amounts of highly complex information and data to draw conclusions taking into account the underlying context

Desirable

  • Ability to speak Welsh or a willingness to achieve an appropriate level of competence.

Knowledge

Essential

  • Good understanding of the heath and / or social care management environment in Wales, and the roles and responsibilities of primary and community care
  • Knowledge of the current national and local community and primary care services

Desirable

  • Knowledge and understanding of health and social care data sets, information standards and processes

Personal Attributes

Essential

  • Ability to develop and sustain personal relationships with a wide range of individuals and within groups
  • Ability to work as part of a team
  • Flexible approach to work
  • Self-directed and a completer / finisher

Other

Essential

  • Able to work across sites if/when necessary and ability to travel between sites in a timely manner

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Betsi Cadwaladr University Health Board

Address

Llandudno General Hospital/Royal Alexandra Hospital

Hospital Road/Marine Drive

Llandudno Rhyl

LL31 1LB


Employer's website

https://bcuhb.nhs.wales/train-work-live/ (Opens in a new tab)

Employer details

Employer name

Betsi Cadwaladr University Health Board

Address

Llandudno General Hospital/Royal Alexandra Hospital

Hospital Road/Marine Drive

Llandudno Rhyl

LL31 1LB


Employer's website

https://bcuhb.nhs.wales/train-work-live/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Deputy Assoc Director of Primary Community Care

Jodie Berrington

jodie.berrington@wales.nhs.uk

07929845397

Details

Date posted

29 September 2025

Pay scheme

Agenda for change

Band

Band 7

Salary

£48,527 to £55,532 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

050-AC675-0925

Job locations

Llandudno General Hospital/Royal Alexandra Hospital

Hospital Road/Marine Drive

Llandudno Rhyl

LL31 1LB


Supporting documents

Privacy notice

Betsi Cadwaladr University Health Board's privacy notice (opens in a new tab)