Business Support Manager

Job summary

THIS POST IS FIXED TERM/SECONDMENT UNTIL 31/07/2026 FOR AN ADMINISTRATION MANAGER TO SUPPORT THE ALL AGES MENTAL HEALTH AND LEARNING DISABILITIES DIGITAL PROJECT.

If you are interested in applying for the secondment position, you must obtain permission from your current line manager prior to applying for this post.

Would you like to deliver projects that make a difference? Do you have experience of business management within the services in scope of the project and can you demonstrate successful delivery of change. Are you keen to make a difference?

If so, the project is looking for a fixed-term Business Support Manager to join a dynamic team, specifically the All-Ages Mental Health and Learning Disabilities Digital Solution project. Working across BCU you will be responsible for administrative tasks to support the change journey within the project.

Main duties of the job

• Provide operational and management support to the administration team across all services involved in the All Ages MHLD Digital Solution Project.
• Oversee and manage Welsh Government targets related to Mental Health, Learning Disabilities, and Children's Services; monitor progress and provide weekly updates.
• Lead administrative, clerical, and secretarial staff in adopting new digital working methods across the project's scope.
• Identify and implement improved ways of working to support strategic and operational goals.
• Produce routine and ad hoc reports to monitor quality indicators and track progress toward divisional objectives.
• Work closely with colleagues across the division and Health Board to address service issues through joint approaches.
• Operate independently in day-to-day team management, with minimal supervision, maintaining confidentiality and professionalism in all interactions.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

About us

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and 'Proud to Lead' competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the "Disability Confident Employer" scheme.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.