Betsi Cadwaladr University Health Board

Health Care Support Worker

The closing date is 22 September 2025

Job summary

Acton Ward has an exciting opportunity available for a Health Care Support Worker to join our team.

The successful candidates will work within acute adult wards within the Medical Directorate caring for patients admitted into hospital

Acton Ward is a 15 bedded high care respiratory ward specialising in the provision of Acute & Domiciliary NIV at Wrexham Maelor Hospital.

Main duties of the job

Applicants must have an approachable manner necessary to deal with patients and their relatives and desirable experience of a hospital environment. Applicants will work as part of a team of nurses on the ward and undertake patient fundamentals of nursing care tasks under the direct or indirect supervision of a Registered General Nurse responsible for the patient's management.

Following an agreed level of training, NVQ level 2 & 3 in care, the successful candidate will be required to work internal rotation on the ward. Successful applicants will have an induction programme arranged for their orientation into the Medical team.

About us

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and 'Proud to Lead' competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the "Disability Confident Employer" scheme.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English

Details

Date posted

15 September 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,833 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

050-ACS503-0925

Job locations

Wrexham Maelor Hospital

Croesnewydd Road

Wrexham

LL13 7TD


Job description

Job responsibilities

Assist the registered nurse/practitioner to deliver a high standard of holistic patient care, ensuring that the patients` dignity and equality is maintained at all times.

Ensure the principles set out in the fundamentals of care are incorporated into daily practice to ensure high quality service for patients and clients

Assist the patients to maintain their own hygiene and personal appearance

To perform duties within the plan of care delegated by a qualified practitioner, only for which he/she has the relevant training and assessment

Prepare ward/clinical area for receiving patients by ensuring area is generally clean and tidy assist in maintaining the standards in the clinical area and report any untidiness/clutter to the appropriate person.

Assist in the admission of new patients into the department by preparing bed/trolley area, welcoming patient, directing to bed/other area, showing patient around the ward.

Complete patient menu cards involving patients in the process, taking in to account any dietary instructions as identified by qualified nurse.

Participate in protected mealtime for patients by ensuring patients receive their meals/beverages in a timely and safe manner, ensuring hands are washed and the environment is conducive to mealtimes e.g. preparing bed area.

Participate in the serving of patients meals by cutting up food where required, opening packets, helping patients to sit up,

Job description

Job responsibilities

Assist the registered nurse/practitioner to deliver a high standard of holistic patient care, ensuring that the patients` dignity and equality is maintained at all times.

Ensure the principles set out in the fundamentals of care are incorporated into daily practice to ensure high quality service for patients and clients

Assist the patients to maintain their own hygiene and personal appearance

To perform duties within the plan of care delegated by a qualified practitioner, only for which he/she has the relevant training and assessment

Prepare ward/clinical area for receiving patients by ensuring area is generally clean and tidy assist in maintaining the standards in the clinical area and report any untidiness/clutter to the appropriate person.

Assist in the admission of new patients into the department by preparing bed/trolley area, welcoming patient, directing to bed/other area, showing patient around the ward.

Complete patient menu cards involving patients in the process, taking in to account any dietary instructions as identified by qualified nurse.

Participate in protected mealtime for patients by ensuring patients receive their meals/beverages in a timely and safe manner, ensuring hands are washed and the environment is conducive to mealtimes e.g. preparing bed area.

Participate in the serving of patients meals by cutting up food where required, opening packets, helping patients to sit up,

Person Specification

English

Essential

  • NVQ level 2
  • Basic numeracy and literacy skills

Desirable

  • Experience within a care setting
  • Completion of all wales induction framework

english

Essential

  • Experience required to fulfill the post

Desirable

  • Previous clinical experience
Person Specification

English

Essential

  • NVQ level 2
  • Basic numeracy and literacy skills

Desirable

  • Experience within a care setting
  • Completion of all wales induction framework

english

Essential

  • Experience required to fulfill the post

Desirable

  • Previous clinical experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Betsi Cadwaladr University Health Board

Address

Wrexham Maelor Hospital

Croesnewydd Road

Wrexham

LL13 7TD


Employer's website

https://bcuhb.nhs.wales/train-work-live/ (Opens in a new tab)

Employer details

Employer name

Betsi Cadwaladr University Health Board

Address

Wrexham Maelor Hospital

Croesnewydd Road

Wrexham

LL13 7TD


Employer's website

https://bcuhb.nhs.wales/train-work-live/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

ward manager

lindsey allen

lindsey.allen@wales.nhs.uk

03000847133

Details

Date posted

15 September 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,833 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

050-ACS503-0925

Job locations

Wrexham Maelor Hospital

Croesnewydd Road

Wrexham

LL13 7TD


Supporting documents

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