Betsi Cadwaladr University Health Board

Therapies Service Administrator

The closing date is 11 September 2025

Job summary

An exciting opportunity has arisen for a motivated and organised Service Administrator to join our Therapies team, based at Ysbyty Bryn y Neuadd.

In this key role you will support the day-day operational and administrative functions across Therapy services. Working under the guidance of a Business Manager and Therapies Management Team, you will help maintain efficient office systems and contribute to cohesive and supportive administrative functions.

Main duties of the job

The successful candidate will support the Occupational Therapy Head of Service, their deputies, and the teams they manage with secretarial and administration tasks and will be a point of contact for staff within the service for administrative queries. They will also be responsible for line management, support and supervision of delegated A&C staff employed within Therapies West.

The role requires excellent organisational skills, sound judgement, the ability to prioritise competing deadlines with minimal supervision and a commitment to handling confidential information appropriately.

This is a vital position within the team, playing an important part in ensuring high quality care and services for our patients.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

About us

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and 'Proud to Lead' competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the "Disability Confident Employer" scheme.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

Details

Date posted

29 August 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£27,898 to £30,615 a year per annum, pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

050-AC620-0825

Job locations

Ysbyty Bryn y Neuadd

Aber Road

Llanfairfechan

LL33 0HH


Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Person Specification

Qualifications and Knowledge

Essential

  • Educated in English and maths to GCSE standard (A -C) or equivalent
  • NVQ level 4 in admin or equivalent experience

Desirable

  • Supervisory qualification/experience

Experience

Essential

  • All essential criteria

Desirable

  • Significant previous NHS experience in a Higher Clerical, secretarial or supervisory role

Skills and Attributes

Essential

  • All essential criteria

Desirable

  • All desirable criteria
Person Specification

Qualifications and Knowledge

Essential

  • Educated in English and maths to GCSE standard (A -C) or equivalent
  • NVQ level 4 in admin or equivalent experience

Desirable

  • Supervisory qualification/experience

Experience

Essential

  • All essential criteria

Desirable

  • Significant previous NHS experience in a Higher Clerical, secretarial or supervisory role

Skills and Attributes

Essential

  • All essential criteria

Desirable

  • All desirable criteria

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Betsi Cadwaladr University Health Board

Address

Ysbyty Bryn y Neuadd

Aber Road

Llanfairfechan

LL33 0HH


Employer's website

https://bcuhb.nhs.wales/train-work-live/ (Opens in a new tab)

Employer details

Employer name

Betsi Cadwaladr University Health Board

Address

Ysbyty Bryn y Neuadd

Aber Road

Llanfairfechan

LL33 0HH


Employer's website

https://bcuhb.nhs.wales/train-work-live/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Occupational Therapy Service Manager (West)

Karen Bullock

Karen.Bullock@wales.nhs.uk

03000852888

Details

Date posted

29 August 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£27,898 to £30,615 a year per annum, pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

050-AC620-0825

Job locations

Ysbyty Bryn y Neuadd

Aber Road

Llanfairfechan

LL33 0HH


Supporting documents

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