Job summary
We are looking for a dynamic and organised individual to join The Laurels Surgery team, Flint. This practice is currently being managed by the Local Health Board.
The successful candidate will possess excellent organisational skills and have the ability to engage with colleagues at all levels to provide an efficient, comprehensive secretarial and administrative service to the practice.
Previous experience of working within a GP Practice would be beneficial and knowledge of the EMIS Web clinical system is desirable, however training can be given.
Main duties of the job
Undertake any secretarial and clerical duties required by the Senior Leadership Team including any non-clinical administration duties as requested by the team.
Proficient IT skills (including experience of Microsoft office) is also required as the post holder will also be undertaking a variety of administrative duties to assist in the smooth day to day running of the practices, including some data inputting. Audio typing and knowledge of medical terminology would also be an advantage.
Through correspondence and telephone queries, deal with patients, relatives, carers, GP's etc, promptly and efficiently exercising own judgement to resolve patient queries within their professional constraints.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
About us
If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and 'Proud to Lead' competence framework.
Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the "Disability Confident Employer" scheme.
Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.
Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac
Person Specification
Qualifications
Essential
- Maths/English GCSE or equivalent
- Typewriting/Word Processing qualification - RSA III or equivalent
Desirable
- NVQ 2 in administration or equivalent
- ECDL
- Audio Typing RSA III or equivalent
Experience
Essential
- Comprehensive secretarial experience
- Experience of general office procedures
Desirable
- Experience of working within the NHS
- Experience within busy office environment
Skills & Knowledge
Essential
- Organisational skills
- Effective communication skills, both written and verbal
- Ability to prioritise and meet deadlines
- Problem solving abilities
- Numerical/literacy skills
- Microsoft Office or equivalent
Desirable
- Supervisory skills
- Ability to manage change
- Patient Administration Management System(s)
- Knowledge of Medical Terminology
Other Relevant Requirements
Essential
- Ability to work in a team/work unsupervised
- Sensitive and professional approach to dealing with patients/public
- Ability to work under pressure
- Confidentiality
Desirable
Person Specification
Qualifications
Essential
- Maths/English GCSE or equivalent
- Typewriting/Word Processing qualification - RSA III or equivalent
Desirable
- NVQ 2 in administration or equivalent
- ECDL
- Audio Typing RSA III or equivalent
Experience
Essential
- Comprehensive secretarial experience
- Experience of general office procedures
Desirable
- Experience of working within the NHS
- Experience within busy office environment
Skills & Knowledge
Essential
- Organisational skills
- Effective communication skills, both written and verbal
- Ability to prioritise and meet deadlines
- Problem solving abilities
- Numerical/literacy skills
- Microsoft Office or equivalent
Desirable
- Supervisory skills
- Ability to manage change
- Patient Administration Management System(s)
- Knowledge of Medical Terminology
Other Relevant Requirements
Essential
- Ability to work in a team/work unsupervised
- Sensitive and professional approach to dealing with patients/public
- Ability to work under pressure
- Confidentiality
Desirable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
