Job summary
We are seeking an experienced and motivated Senior Pharmacy Technician to lead on both managerial and operational duties across all aspects of the main dispensary, pharmacy stores, and distribution services. The post holder will be responsible for supervising and developing pharmacy and medicines management staff, ensuring the effective deployment of pharmacy technicians and assistants to meet service standards and key performance indicators (KPIs).
This role requires a patient-focused team player who is committed to promoting pharmaceutical best practice and supporting the ongoing development and training of staff. The successful candidate will oversee the pharmacy procurement and stock control systems, bringing experience in hospital pharmacy procurement and people management to ensure efficient and safe service delivery.
As a key member of the Pharmacy and Medicines Management team, the post holder will contribute to service improvement initiatives, lead audits, manage risk, and support strategic planning. Strong leadership skills, innovation, and a proactive approach to service development are essential, along with the ability to mentor staff and uphold professional standards.
Main duties of the job
The Senior Pharmacy Technician is responsible for the supervision, development, and managementof pharmacy and medicines management staff within their designated area. Key responsibilities include:
Managerial Duties: Leading service improvement projects, managing performance, contributing to planning and policy development, and supporting workforce management.
Governance and Risk Management: Developing and reviewing SOPs, conducting risk assessments, investigating complaints and incidents, ensuring compliance with health and safety standards, compliance with the Wholesale Dealer licence and Home Office Controlled Drugs licence.
Human Resources Management: Line managing staff, conducting appraisals, overseeing recruitment, managing attendance and performance, and supporting staff development and training.
Professional Responsibilities: Ensuring service delivery meets professional standards, mentoring staff, and maintaining personal professional development through revalidation.
Research and Development: Leading audits and service evaluations, analysing data, and implementing changes based on findings.
Financial and Information Management: Managing equipment procurement, supporting IT systems, producing statistical reports, and ensuring data confidentiality and compliance with GDPR.
General Duties: Participating in dispensary, stores and out-of-hours services, communicating with patients on sensitive issues, and acting as a reference point for staff queries.
About us
If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and 'Proud to Lead' competence framework.
Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the "Disability Confident Employer" scheme.
Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.
Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Person Specification
Qualifications
Essential
- BTEC or NVQ Level 3 in Pharmaceutical Science. Registered with the General Pharmaceutical Council.
- Medicines Management qualified.
- ACPT qualified.
Desirable
- Service Improvement Qualification - Silver. Management /Leadership Qualification.
Experience
Essential
- Experience of working with electronic clinical information systems
- Experience of data manipulation using a range of data formats and tools e.g. basic pivot tables/excel graphs and audit work.
- Wide experience of the use of pharmacy computer systems.
Desirable
- Previous experience of training staff.
- Experience of working with an ePMA / EPR system
- Management/supervisory experience.
- Experience in writing Standard Operational Procedures
Special Knowledge
Essential
- Computing skills, ability to use Microsoft office applications including Word, Excel, Outlook, Access.
- Relevant pharmaceutical, legal and professional legislation
Personal Qualities
Essential
- Well-motivated, reliable, methodical.
- Ability to work under pressure and on own initiative whilst maintaining attentions to detail and accuracy.
- Able to act as a role model and mentor for staff.
Other
Essential
- Able to work as part of a team.
- Able to develop new procedures and initiate them.
- Commitment to continuing education.
- Organised and adaptable.
- Ability to travel within health board.
- Able to work flexible hours around go-live support.
Desirable
- Membership of a relevant professional association.
Skills
Essential
- Aware of and work within own limitations.
- Excellent Organisational skills, demonstrating leadership, building and maintaining relationships across the organisation
Desirable
Person Specification
Qualifications
Essential
- BTEC or NVQ Level 3 in Pharmaceutical Science. Registered with the General Pharmaceutical Council.
- Medicines Management qualified.
- ACPT qualified.
Desirable
- Service Improvement Qualification - Silver. Management /Leadership Qualification.
Experience
Essential
- Experience of working with electronic clinical information systems
- Experience of data manipulation using a range of data formats and tools e.g. basic pivot tables/excel graphs and audit work.
- Wide experience of the use of pharmacy computer systems.
Desirable
- Previous experience of training staff.
- Experience of working with an ePMA / EPR system
- Management/supervisory experience.
- Experience in writing Standard Operational Procedures
Special Knowledge
Essential
- Computing skills, ability to use Microsoft office applications including Word, Excel, Outlook, Access.
- Relevant pharmaceutical, legal and professional legislation
Personal Qualities
Essential
- Well-motivated, reliable, methodical.
- Ability to work under pressure and on own initiative whilst maintaining attentions to detail and accuracy.
- Able to act as a role model and mentor for staff.
Other
Essential
- Able to work as part of a team.
- Able to develop new procedures and initiate them.
- Commitment to continuing education.
- Organised and adaptable.
- Ability to travel within health board.
- Able to work flexible hours around go-live support.
Desirable
- Membership of a relevant professional association.
Skills
Essential
- Aware of and work within own limitations.
- Excellent Organisational skills, demonstrating leadership, building and maintaining relationships across the organisation
Desirable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
