Job summary
An exciting opportunity has arisen for an enthusiastic and organised individual to join our Dental contracting team.
You will work as an integrated dental contracting team member through the provision of clerical duties and acting as the first point of contact for the Dental Access Portal enquiries.
Good written and verbal communication skills are essential, along with the ability to use your own initiative to solve problems as they arise.
You will have experience in working within a team, dealing with patients and the public, be competent in IT in the workplace.
Main duties of the job
The role will support the management of primary care dental contracts within the Health Board and act as the first point of contract for the Dental Access Portal (DAP), providing advice or escalating concerns.
The role will support the co-ordinator in identifying issues and recommending enhancements with the Dental Access Portal.
The role will provide support and advice to primary care contractors on operational and contractual matters relating to the Dental Access Portal.
The post holder will be required to work collaboratively with key colleagues within North Wales Dental Services and across a wide range of stakeholders.
The post holder will assist the dental contracting team in ensuring the achievement of primary care dental targets as determined nationally and locally within available resources, providing monitoring reports as required.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
About us
Betsi Cadwaladr University Health Board is responsible for the commissioning of primary care dental services in North Wales.
Our role is to commission NHS dental service for the population of North Wales to reduce inequalities, improve care for patients to ensure they are receiving the highest quality dental care in the most appropriate setting, delivered by professionals with the required skill set, resulting in improved health outcomes for patients, and ensuring value for money for the taxpayer.
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Person Specification
Qualifications
Essential
- GCSE or NVQ level 3 English and Maths
Desirable
Experience
Essential
- Effective team working
- Dealing with patients and the public
- Experience of using information technology and a range of software applications such as Word, PowerPoint and Excel, including the development and maintenance of spreadsheets
Desirable
- Experience of working in primary care management with a Local Health Board
- Experience in using IT systems/software applications that specifically support primary care functions.
- Primary care contracts experience
Knowledge and Skills
Essential
- Ability to prioritise work effectively
- Ability to act with tact and diplomacy
- I.T. Systems
- Office - Word, Excel, PowerPoint, etc
Desirable
- Ability to speak Welsh
- Ability to set up, develop and maintain complex spreadsheets
- Knowledge and awareness of current issues in Primary Care and Welsh Government policy direction for the NHS
Other
Essential
- Ability to make travel arrangements to meet the requirements of the job
- Flexibility to attend evening meetings
Person Specification
Qualifications
Essential
- GCSE or NVQ level 3 English and Maths
Desirable
Experience
Essential
- Effective team working
- Dealing with patients and the public
- Experience of using information technology and a range of software applications such as Word, PowerPoint and Excel, including the development and maintenance of spreadsheets
Desirable
- Experience of working in primary care management with a Local Health Board
- Experience in using IT systems/software applications that specifically support primary care functions.
- Primary care contracts experience
Knowledge and Skills
Essential
- Ability to prioritise work effectively
- Ability to act with tact and diplomacy
- I.T. Systems
- Office - Word, Excel, PowerPoint, etc
Desirable
- Ability to speak Welsh
- Ability to set up, develop and maintain complex spreadsheets
- Knowledge and awareness of current issues in Primary Care and Welsh Government policy direction for the NHS
Other
Essential
- Ability to make travel arrangements to meet the requirements of the job
- Flexibility to attend evening meetings
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
