Betsi Cadwaladr University Health Board

Administration Clerical Support

The closing date is 25 August 2025

Job summary

This is an exciting opportunity to provide administration support and to join the CAMH School In-Reach Service in the East Integrated Health Community. You will support the administrative process for a team of Education Mental Health Practitioners (EMHP) who work with teaching and non-teaching staff in Wrexham and Flintshire schools.

Main duties of the job

The CAMH School In-Reach Service is recruiting to a permanently funded Clerical Support role. The post holder will be required to operate efficiently and effectively, providing proactive administrative support to the Education Mental Health Practitioners and smoothly coordinate day-to-day clerical requirements for a busy team, where changing priorities, working flexibly and being a team player will be key. The ability to work agilely (work from home) and travel to various hub offices, schools and community locations is required across the 2 counties. Full time, part-time, job sharing and flexible working will be considered.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

About us

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales. Join our team and get the support you need, in line with our Organisational Values and 'Proud to Lead' competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the "Disability Confident Employer" scheme.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

Details

Date posted

18 August 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,833 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

050-AC541-0825

Job locations

Wrexham Maelor Hospital

Croesnewydd Road

Wrexham

LL13 7TD


Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Person Specification

Qualifications

Essential

  • Good standard of education and or equivalent level of work experience
  • Evidence of continuous ongoing learning
  • RSA II typing or word processing or equivalent demonstrable experience.

Desirable

  • NVQ Customer Service L3

Experience

Essential

  • Previous admin/clerical experience
  • Copy/Audio typing

Desirable

  • oExperience of working within the NHS

Skills & Attributes

Essential

  • Able to use Word/Excel/ Outlook/MS Teams or similar messaging application, competently and to manage electronic diaries effectively
  • Competently, effectively and professionally communicates both verbally and in writing with a range of stakeholders
  • Experienced in planning organising and prioritise own workload
  • Flexible and adaptable to changing service demands.
  • Excellent organisational skills and self-motivation
  • Team player
  • Approachable /Friendly
  • Confident manner
  • Reliable
  • Develops own practice through reflection and learning.
  • Empathetic.

Desirable

  • Welsh Language Skills are desirable levels 1 to 5 in understanding, speaking, reading, and writing in Welsh
  • Knowledge of WPAS/patient administration system
  • Knowledge of Oracle
  • Knowledge of a Training/Event Booking System

Other

Essential

  • Travel to Hub Office(s) and other meeting/training venues
Person Specification

Qualifications

Essential

  • Good standard of education and or equivalent level of work experience
  • Evidence of continuous ongoing learning
  • RSA II typing or word processing or equivalent demonstrable experience.

Desirable

  • NVQ Customer Service L3

Experience

Essential

  • Previous admin/clerical experience
  • Copy/Audio typing

Desirable

  • oExperience of working within the NHS

Skills & Attributes

Essential

  • Able to use Word/Excel/ Outlook/MS Teams or similar messaging application, competently and to manage electronic diaries effectively
  • Competently, effectively and professionally communicates both verbally and in writing with a range of stakeholders
  • Experienced in planning organising and prioritise own workload
  • Flexible and adaptable to changing service demands.
  • Excellent organisational skills and self-motivation
  • Team player
  • Approachable /Friendly
  • Confident manner
  • Reliable
  • Develops own practice through reflection and learning.
  • Empathetic.

Desirable

  • Welsh Language Skills are desirable levels 1 to 5 in understanding, speaking, reading, and writing in Welsh
  • Knowledge of WPAS/patient administration system
  • Knowledge of Oracle
  • Knowledge of a Training/Event Booking System

Other

Essential

  • Travel to Hub Office(s) and other meeting/training venues

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Betsi Cadwaladr University Health Board

Address

Wrexham Maelor Hospital

Croesnewydd Road

Wrexham

LL13 7TD


Employer's website

https://bcuhb.nhs.wales/train-work-live/ (Opens in a new tab)

Employer details

Employer name

Betsi Cadwaladr University Health Board

Address

Wrexham Maelor Hospital

Croesnewydd Road

Wrexham

LL13 7TD


Employer's website

https://bcuhb.nhs.wales/train-work-live/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Admin Manager

Gemma Lamberton

gemma.lamberton@wales.nhs.uk

Details

Date posted

18 August 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,833 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

050-AC541-0825

Job locations

Wrexham Maelor Hospital

Croesnewydd Road

Wrexham

LL13 7TD


Supporting documents

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