Job summary
THIS POST IS FIXED TERM/SECONDMENT FOR 8 MONTHS TO COVER MATERNITY LEAVE
IF YOU ARE INTERESTED IN APPLYING FOR THE SECONDMENT POSITION, YOU MUST OBTAIN PERMISSION FROM YOUR CURRENT LINE MANAGER PRIOR TO APPLYING FOR THIS POST.
Working as a member of the General Surgical Team, providing efficient and effective secretarial support for Consultant General Surgeons, thereby supporting the delivery of high quality service to patients and staff within the Specialty.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
Main duties of the job
- Accurately carry out from audio/copy typing of patient related correspondence/reports using the appropriate software to agreed organisational standards/competencies. (Please refer to person specification and training specification).
- Produce standard letters on behalf of the clinical team.
- Type complex reports/letters, ensuring accuracy and within specified timescales.
- Ensure that accurate, timely information is entered and maintained on the appropriate patient information system.
- Assist in maintaining the specialty waiting list, ensuring accuracy of information on relevant system ensuring:
(a) waiting lists are fully utilised.
(b) short notice cancellations are replaced.
(c) routine patients are admitted chronologically.
- Enter patients onto waiting list on WPAS system, ensuring accuracy of data.
- Process casenotes via IFIT in a timely manner.
- Request/dispatch casenotes from/to locations, Health Board as necessary, ensuring a timely response.
About us
If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and 'Proud to Lead' competence framework.
Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the "Disability Confident Employer" scheme.
Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.
Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.
Job description
Job responsibilities
An accurate, confidential and supportive administration service for patients, clinical teams, carers and internal and external agencies (e.g. Local Authority, Third Sector, CAIS) in order to: Provide a safe and efficient patient pathway and provide information and appropriate support to families and carers
The post holder will support the delivery of a comprehensive high quality medical secretarial administrative service.
Job description
Job responsibilities
An accurate, confidential and supportive administration service for patients, clinical teams, carers and internal and external agencies (e.g. Local Authority, Third Sector, CAIS) in order to: Provide a safe and efficient patient pathway and provide information and appropriate support to families and carers
The post holder will support the delivery of a comprehensive high quality medical secretarial administrative service.
Person Specification
Qualifications
Essential
- NVQ Business Administration L3 or equivalent experience
- RSA /OCR level 2 or equivalent experience (must be a proficient user of Microsoft word
- IT related qualification CLAIT plus /ECDL or equivalent
Desirable
- AMSPAR - City & Guilds L3
- NVQ Customer Service L3
Experience
Essential
- Knowledge of a range of administrative processes.
- Experience of working in a busy office environment.
Desirable
- Experience of working within the NHS
Skills
Essential
- Competently communicates professionally and effectively with all levels of staff both verbally and in writing.
- Proficient in use of Microsoft office applications.
- Experienced in planning and organising and prioritise own workload.
- Flexible and adaptable to changing service demands.
- Excellent organisational skills
Desirable
Knowledge
Essential
- Evidence of Continual Personal development
- Ability to deal with sensitive information
Desirable
- Knowledge of NHS Organisations Medical terminology
Personal Qualities
Essential
- Team player
- Approachable /Friendly Confident manner
- Reliable
- Develops own practice through reflection and learning
- Empathetic
Other relevant requirements
Essential
- Able to travel to meet the requirements of the post
Desirable
Person Specification
Qualifications
Essential
- NVQ Business Administration L3 or equivalent experience
- RSA /OCR level 2 or equivalent experience (must be a proficient user of Microsoft word
- IT related qualification CLAIT plus /ECDL or equivalent
Desirable
- AMSPAR - City & Guilds L3
- NVQ Customer Service L3
Experience
Essential
- Knowledge of a range of administrative processes.
- Experience of working in a busy office environment.
Desirable
- Experience of working within the NHS
Skills
Essential
- Competently communicates professionally and effectively with all levels of staff both verbally and in writing.
- Proficient in use of Microsoft office applications.
- Experienced in planning and organising and prioritise own workload.
- Flexible and adaptable to changing service demands.
- Excellent organisational skills
Desirable
Knowledge
Essential
- Evidence of Continual Personal development
- Ability to deal with sensitive information
Desirable
- Knowledge of NHS Organisations Medical terminology
Personal Qualities
Essential
- Team player
- Approachable /Friendly Confident manner
- Reliable
- Develops own practice through reflection and learning
- Empathetic
Other relevant requirements
Essential
- Able to travel to meet the requirements of the post
Desirable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
